Nielsen's Frozen Custard

Rude staff at pickup

Delicious, great service, and lots of fun antiques to look at and reminisce while waiting ir enjoying your scrumptious frozen custard. My pictures don't show much, but it's really fun and yummy pla e to go fir dessert.

We’ve been coming to this specific location for many years and it used to be great. Over recent years we’ve noticed they’ve expanded in Las Vegas and the quality of the employees hired cannot keep up with what it used to be. I hope the owner can focus on getting the team at this location back on track. Also not a fan of the many price increases.

Atmosphere: 2

Food: 2

Service: 1

Nielsen's is simply THE BEST. We go several times a week and it's always AMAZING!
EDIT: We don't go nearly as much as we used to because the service has plummeted since they started expanding. They screw up our order no less than 75% of the time. How hard is it to distinguish between chocolate/vanilla custard or to add brownies to a concrete? Very disappointing.

Atmosphere: 3

Food: 3

Service: 1

Amazing ice cream!

Atmosphere: 5

Food: 5

Service: 5

We stopped by here to check it out since moving to Las Vegas and wanted to find a place to get dessert at. The place is nice but it was crowded. We were rushed through the ordering process. Not sure if it was because it was busy. We ordered sundaes and were told it came with nuts and whipped cream. We asked to hold the whipped cream. When we got them, they had whipped cream and I saw we were charged for the whipped cream. We had to scrape it off so we were charged extra for something we did not ask for and don't like. If we go back, we will go when it is not so busy so we are not rushed and can confirm the charges.

Atmosphere: 5

Food: 5

Service: 3

Small space but such nice employees. The lady at the front was eager to greet us and help us since it was our first time. She packed it tightly and brought it to us. We will be back as a family.

Sorry I didn’t take pictures

Parking: It’s tight to park so be careful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Concrete, Vanilla Custard

Great vibes here! Can't go wrong with a vanilla concrete + toasted coconut. So creamy and refreshing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Concrete

Delicious custard. Cute shop with an antique atmosphere. The staff was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge

Been to several locations and the product is consistent for the most part. I like the sundaes. $10 is a bit steep for a small/regular portion size, which $4 was from add ons.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Sundae

Great vibes and wonderful ice cream

The employees were very helpful and friendly. The portions were far bigger than I expected. Will definitely be back. Good stuff.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Concrete

Love their Frozen Custard!!!!!

Atmosphere: 5

Food: 5

Service: 5

Delicious custard, best root beer floats!

Atmosphere: 5

Food: 5

Service: 5

Tried the concrete here. It was rich and creamy. While it was enjoyable, I had better

Atmosphere: 3

Food: 3

Service: 3