We went early to beat the rush. It was not the usual good experience that is typical at this location. First, we were seated in the bar area because one side wasn't open yet. The wait staff was more interested in talking amongst each other than servicing customer. Queensland Chicken & Shrimp had nearly zero sauce, and rather that taking the plate back, they brought a cup of sauce several minuets later. It was hot, however the balance of the meal had cooled. Very disappointed. Was not a relaxing, nor enjoyable experience. Amazingly, the location doesn't take Apple Pay. Expect much better from Outback.
Atmosphere: 2
Food: 2
Service: 2
Robert Whatley
I had a sirloin steak that was so tough I could not eat it. They at least did not make me pay for it.
Atmosphere: 4
Food: 1
Service: 5
Mario Ferero
Service was excellent. Even Asians 8got good service!
Atmosphere: 5
Food: 4
Service: 5
Ulrich Henke
Steak house chain with a nice atmosphere, friendly service and good food.
Atmosphere: 4
Food: 4
Service: 4
Jon Lodewyck
Took my mother to her "favorite" spot, Outback. Why? Not entirely sure, but she loves it, so off we went. We were greeted by a lovely hostess and seated promptly— things were going smoothly... until, 3-5 minutes into the meal, when the server still hadn't arrived. No biggie, we were enjoying each other's company. Then, out of nowhere, a girl dressed in black storms up and demands to know if we sat ourselves. I told her no, we didn’t— we’ve got menus. She then barked, "Who sat you? Because I'm the hostess!" My response? "Uh, the big black lady, didn’t catch her name." I could practically feel her blood boil from the deep sigh of annoyance she let out, which, of course, immediately ruined the vibe.
As if that wasn’t enough, when I tried to chat with the nice manager who seated us, the hostess just couldn't stay out of it, rudely interjecting and yelling over me. In the heat of the moment, I may have let a word slip that wasn't very polite. But at this point, who can blame me? Some people just aren’t cut out for customer service, and no amount of training is going to fix that attitude. Honestly, fire her. Please.
Atmosphere: 1
Food: 1
Service: 1
Mayka GE
We were craving meat and that's why we chose the place. The bread offered as a courtesy was a pleasant surprise, tasty, warm and accompanied by a very rich butter. The flavor of the burger was very good but the steak was brutal. Highly recommended!
The waitress's attention was not the best, she was very sparing and lacked that spark that they should have in customer service. The atmosphere of the place in my opinion is somewhat dark.
Atmosphere: 4
Food: 5
Service: 3
David Jackson
Do not come to this location after dark. You will get heat stroke!!
They have heat BLASTING at every booth and it's at least 80 degrees inside. I get it's 40 outside but come on.
Manager had her head on her hand resting when I asked if we could move. She said it's that temp everywhere. Then just went back to the podium.
Horrible experience.
Atmosphere: 3
Food: 4
Service: 1
Nestor Moreno
The menus smelled kinda funny, but that's okay. We ordered a burger and shrimp 🍤
Atmosphere: 4
Food: 4
Service: 4
Cassandra Dawson
Ordered the kings land pasta and my meat was tough and overcooked and pasta was overcooked.
Food: 1
TD Johnson
The young servicer who brought my food was top notch!!
Food portion ridiculous small for prices fettuccine tastes like a frozen meal, not interested in going back, but excellent customer service 👌
Atmosphere: 3
Food: 1
Service: 4
ReyRey
Hadn't visited an Outback in several years, I honestly thought they didn't make it through the pandemic. Have to say this was a fabulous visit. The food was delicious, and our server Ana was spot on. When we advised her the soda was flat, she immediately had the issue resolved and made sure we were satisfied. She was awesome at taking care of refills and any other requests. Thanks, Ana, for giving us a wonderful experience.
Parking: The blooming onion was as good as I remembered.
Atmosphere: 4
Food: 4
Service: 5
Ryan Williams
Great food and service.
Atmosphere: 4
Food: 4
Service: 4
Diane
Great service!
Atmosphere: 4
Food: 4
Service: 5
1호센충이
It was so friendly and delicious The meat was good too
We went early to beat the rush. It was not the usual good experience that is typical at this location. First, we were seated in the bar area because one side wasn't open yet. The wait staff was more interested in talking amongst each other than servicing customer. Queensland Chicken & Shrimp had nearly zero sauce, and rather that taking the plate back, they brought a cup of sauce several minuets later. It was hot, however the balance of the meal had cooled.
Very disappointed. Was not a relaxing, nor enjoyable experience. Amazingly, the location doesn't take Apple Pay.
Expect much better from Outback.
Atmosphere: 2
Food: 2
Service: 2
I had a sirloin steak that was so tough I could not eat it. They at least did not make me pay for it.
Atmosphere: 4
Food: 1
Service: 5
Service was excellent. Even Asians 8got good service!
Atmosphere: 5
Food: 4
Service: 5
Steak house chain with a nice atmosphere, friendly service and good food.
Atmosphere: 4
Food: 4
Service: 4
Took my mother to her "favorite" spot, Outback. Why? Not entirely sure, but she loves it, so off we went. We were greeted by a lovely hostess and seated promptly— things were going smoothly... until, 3-5 minutes into the meal, when the server still hadn't arrived. No biggie, we were enjoying each other's company. Then, out of nowhere, a girl dressed in black storms up and demands to know if we sat ourselves. I told her no, we didn’t— we’ve got menus. She then barked, "Who sat you? Because I'm the hostess!" My response? "Uh, the big black lady, didn’t catch her name." I could practically feel her blood boil from the deep sigh of annoyance she let out, which, of course, immediately ruined the vibe.
As if that wasn’t enough, when I tried to chat with the nice manager who seated us, the hostess just couldn't stay out of it, rudely interjecting and yelling over me. In the heat of the moment, I may have let a word slip that wasn't very polite. But at this point, who can blame me? Some people just aren’t cut out for customer service, and no amount of training is going to fix that attitude. Honestly, fire her. Please.
Atmosphere: 1
Food: 1
Service: 1
We were craving meat and that's why we chose the place. The bread offered as a courtesy was a pleasant surprise, tasty, warm and accompanied by a very rich butter. The flavor of the burger was very good but the steak was brutal. Highly recommended!
The waitress's attention was not the best, she was very sparing and lacked that spark that they should have in customer service. The atmosphere of the place in my opinion is somewhat dark.
Atmosphere: 4
Food: 5
Service: 3
Do not come to this location after dark. You will get heat stroke!!
They have heat BLASTING at every booth and it's at least 80 degrees inside. I get it's 40 outside but come on.
Manager had her head on her hand resting when I asked if we could move. She said it's that temp everywhere. Then just went back to the podium.
Horrible experience.
Atmosphere: 3
Food: 4
Service: 1
The menus smelled kinda funny, but that's okay.
We ordered a burger and shrimp 🍤
Atmosphere: 4
Food: 4
Service: 4
Ordered the kings land pasta and my meat was tough and overcooked and pasta was overcooked.
Food: 1
The young servicer who brought my food was top notch!!
Food: 3
Service: 4
Recommended dishes: Spicy Kookaburra Wings
Restaurantji Recommends
Food portion ridiculous small for prices fettuccine tastes like a frozen meal, not interested in going back, but excellent customer service 👌
Atmosphere: 3
Food: 1
Service: 4
Hadn't visited an Outback in several years, I honestly thought they didn't make it through the pandemic. Have to say this was a fabulous visit. The food was delicious, and our server Ana was spot on. When we advised her the soda was flat, she immediately had the issue resolved and made sure we were satisfied. She was awesome at taking care of refills and any other requests. Thanks, Ana, for giving us a wonderful experience.
Parking: The blooming onion was as good as I remembered.
Atmosphere: 4
Food: 4
Service: 5
Great food and service.
Atmosphere: 4
Food: 4
Service: 4
Great service!
Atmosphere: 4
Food: 4
Service: 5
It was so friendly and delicious
The meat was good too
The fried onions were a little disappointing.
Atmosphere: 4
Food: 4
Service: 5
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