Papa Johns Pizza
9255 S Eastern Ave Ste 320, Las Vegas
(702) 361-7272
Recent Reviews
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Alittle hiccup with my pizza but Kristy made it right. Also a shoot out to the young man who works sat afternoon there. Such a nice hardworking guy. Great customer service great team
I'm not a Papa John fan so it's ahit or miss for me.
I love the BBQ chicken and bacon pizza. I like dipping my pizza crust in the ranch sauce 😋
Good food, good service, good location, quick, slightly less condiment than other locations. Pretty good by me
Papa Johns has really gone down hill. The pizza was terrible I would rather eat Little Ceasars over Papa Johns.
I placed an order at 5pm and it’s now 7:30 and no pizza yet. The delivery driver calls at 7:15pm to tell me it’s in the oven for the second time. He had texted me the same thing the hour before. I told him he was patient for waiting there that I don’t think I would have. He proceeds to tell me I have no patience and that’s his honest opinion. He also said he works for McDonalds as a manager and told me he deals with a lot of people just as bad as me. I asked who asked you for your opinion. The last time I checked drivers pick up and deliver food don’t give comments. I am contacting corporate in the morning.
Service: 1
I rarely give a bad review, but the staff does not know how to prioritize or handle customers. I ordered a pizza a few hours ago, was told it was ready for pickup and no one can tell me when it will be ready or how I can cancel the order and get a refund.
Atmosphere: 1
Service: 1
The lady that's working today Tuesday October 8th at 12:48pm on eastern and serene was not helpful. She kept interrupting me while I was speaking to her and i also had my customer on the phone. I'm an Uber Eats driver. She wouldn't let me speak. And she was very rude. I asked her to hold on a second cuz I'm talking to my customer on the phone and she just walked away. Worst service I've ever had in my life.
Atmosphere: 1
Food: 5
Service: 1
Crissy is an excellent manager. Polite, respectful, and goes out of her way to be courteous. Having dealt with a plethora of different managers in the service industry she’s one of the best.
Dietary restrictions: The variety of customization is superb.
Food: 4
Service: 5
Yeah the pizza has gone downhill. The New Yorker was horrible . Sens like this place is hit and miss. Use to be going there 2 a month now 2 times a year at best.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Thank you to brianna and Justin for caring and staying true to your word foods crazy on point and if there's an issue on there end they jump hoops for you I know it's not a mom and pops store but they act like it as mutch as they can
Atmosphere: 5
Food: 5
Service: 5
I agree with a lot of people here that they don't really put very many toppings on the pizza I often have to order extra just to make it the same as other piece of places.
But what annoys me the miles and I use the app or the pizza and it tells me it's ready all the time and then I get here and wait 10 minutes because it's actually not ready The app needs to stop lying to us.
It's obviously something automated It has no reflection on what's going on.
I'm here at 2:30 on a Sunday and there's one person working.
This franchise had really gone downhill.
Atmosphere: 1
Food: 3
Service: 2
I am going to say this bluntly and simply do not order from this location! You are spending money on horrible quality pizza thats dry, lacking (the ordered) toppings and when you call to complain about your orders the manager Justin, oh yes calling him out, is a down right rude and arrogant MF, telling you that what you ordered is not in the system. The representative that takes the orders is just as incompetent and rude, which is supposedly from a call center. I cannot believe this, we have lived in this area for 13 years and have enjoyed their pizza but no more! And I'm pretty sure we are not the only ones that are having problems. I'm probably just brave enough to say something about it! Absolutely horrible! If the owner or corporate office reads this, please do something about it!
Atmosphere: 1
Food: 1
Service: 1
The female manager and another female gives excellent customer service every time I call. There are times where there's barely toppings on the pizza but when I call they always make it up to me. Now when I place orders, I try and remember to call them to ask if they can add more toppings, as sometimes there's barely any, and they make sure to do that. So the people that are co.plaining about not having enough toppings, all you need to do is call.
Atmosphere: 5
Food: 4
Service: 5
Great service. Super fast. Pizza was great ?
Atmosphere: 5
Food: 5
Service: 5
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