Papa Johns Pizza

I just attempted to place an order and the guy was extremely rude!! When telling him I wanted to place an order he huffed his breath and sighed..then when I asked TWICE if everything was OK he ignored me completely gave major attitude!!! I left immediately!!

Atmosphere: 1

Service: 1

I order from this store all the time, but tonight I order a large epic stuffed pepperoni and a 8 piece Parmesan wings, I sat here waiting for it and an hour later I was told by door dash they cancelled my order. I called the restaurant and they said they were making it again and sending it to me, I asked him how long he told me 15 min. And it's been over a half hour. So I'm leaving this bad review cuz it's now to late to get my household food cuz we all work early in the morning

Atmosphere: 1

Food: 1

Service: 1

Service is bad and the wait is forever. I understand if there are a lot of orders since a lot of the pizzas get delivered, but this place looks severely understaffed. There were only 1 or 2 people in the store handling all the orders.

Atmosphere: 1

Service: 1

I’m making a complaint because I ordered my pizza at 357 it’s 506 still haven’t received my pizza so I had to cancel when canceling my order I gave them the correct address manager thought it was funny because someone put the incorrect address and had the driver go all the way to cactus and Silverado ranch I live 5 mins from the store terrible service what kinda manager shows poor customer service by laughing when a customer is complaining who ever is running the store shouldn’t even be considered for that position or any position in customer service if it was me FIRED !

Atmosphere: 1

Food: 1

Service: 1

Review for Papa John’s

I recently placed an order for a cheese pizza, but I received a pepperoni pizza instead. When I called the store to address the mistake, the staff and manager were rude and unhelpful. Instead of offering a solution, they were disrespectful and dismissive of my concern.

Mistakes happen, but good customer service matters, and unfortunately, this location failed to provide it. Very disappointed with my experience!

“I ordered a cheese pizza but received pepperoni instead. When I called the store, the manager and staff were rude and unhelpful. Very disappointed with the service!”

Service: 1

2 hours waiting and only one worker in the store for the checkout line and packaging

This location has one kid working all by himself on an extremely busy Saturday night!! Phone is ringing off the hook, lobby is packed with customers waiting and he has been busting his butt unable to even look up and acknowledge a single customer. This is NOT this kids fault! Get it together at this location you are putting this kid in a dangerous situation here by himself and making all your customers angry and unsatisfied.

Atmosphere: 1

Food: 5

Service: 1

Papa John's Place is always great pizza. Service at this location was very professional

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Papa, Cheesy Calzone Epic Stuffed Crust Pizza

-100 the worst Service of my life

Atmosphere: 1

Food: 3

Service: 1

DON'T USE THIS LOCATION!!

They use DoorDash and Uber for delivery. Your delivery will take forever to arrive and probably will be messed up.
My DoorDash driver was actually carrying my pizza vertically. He's an idiot! My coworker got a delivery the next day and his driver took 47 minutes to get to his hotel because he got lost.

Accepted my order then cancelled 20 minutes later. I ORDERED inside their business hours!!!

Service: 1

Worst papa John"s store. They waited 50 minutes to cancel my order. Then they don't answer the phone.

Atmosphere: 1

Food: 1

Service: 1

Come watch customers who fight with management about poorly executed orders under harsh white LED lighting that channels check cashing store vibes. Receive serviceable but unenthusiastic pizza with half the toppings they should have and taking twice as long as any other Papa John's I've ever been to, and spend the time watching bored children watch soda slop seeping slowly across the floor, fluorescent hues on cheap white tile.

Atmosphere: 1

Food: 2

Service: 2

Ordered Shaq a Roni pizza with pineapple online and order went thru my card and bank, but when they arrived they wanted cash..Turns out they have Uber deliver their pizzas ..No mention in their website about this.
Called the store... spoke to the manager , she said that they will deposited a credit and I need to pay cash... Well I didn't have cash. The Uber driver was upset because he was going to be liable for this. The manager then wanted to take payment over the phone and send me another pizza,but Uber driver would have to dispute the order and charge with the company. Another thing before handing the pizza back I took a Pic because the Shaq a Roni pizza is just a regular pepperoni piza.... very little pepperonis on it.

Atmosphere: 1

Food: 1

Service: 1

Preparing food bare handed?