Papa Murphy's | Take 'N' Bake Pizza

Food was great and staff was very friendly

Atmosphere: 5

Food: 5

Service: 5

It's exactly what it wants to be, low cost pizza that tastes great

Atmosphere: 3

Food: 5

Service: 5

Awesome pizza at an awesome price

Atmosphere: 5

Food: 5

Service: 5

Loved the pizza

Atmosphere: 5

Food: 5

Service: 5

If you haven’t had the Thai chicken pizza, you should give it a go! Sweet and spicy it’s super delicious!

Food: 5

Fast and easy online ordering and food was ready on time.

Atmosphere: 5

Food: 5

Service: 5

Ok, it says how this shop works, but to me it’s crazy. I mean, a store where you have to take the pizza home raw and cook it yourself? That’s just insane, in my opinion.

Atmosphere: 1

Food: 1

Service: 1

Pretty frustrated with my experience just now at this location.
I never write bad reviews, but this experience really rubbed me the wrong way. I had placed an order for pick up using the Papa Murphy’s website and upon my arrival, they did not have my pizza ready and did not even know about my order.
No big deal, things happen. This was not the upsetting part. The frustrating part was the customer service or lack there of. The worker had an attitude with me and basically thought that there was no way that I didn’t make the mistake. He didn’t even ask to see my order confirmation and I stated the address of the location I was at and had ordered from and he didn’t know the address of the store he was working at. After verifying that I had placed the order at the correct address, I was the one who had to suggest showing him the confirmation email. Overall, his demeanor was not pleasant.
After waiting for about 15 when my pizza should have already been ready (ordered ahead) I asked for a few sides of ranch and he was told I would be charged. I feel like customer service is part of the experience and I would have felt so much better about the situation if they just gave me the dressing for free after this inconvenience. I have been a customer of Papa Murphy’s for a very long time but don’t know if I’ll be going back as it seems things have changed.

Website easy to use to order. Order ready

Atmosphere: 5

Food: 5

Service: 5

fresh ingredients and delicious food

Atmosphere: 5

Food: 5

Service: 5

The Decatur/Blue Diamond location is always prompt with our order, the staff is friendly and helpful and the location is clean!

Atmosphere: 5

Food: 5

Service: 5

I think the pizzas are great. The calzone baking experience, not good. When I put it in my air fryer, the bottom didn’t cook right so I had to turn it over and then the top of calzone turned mushy. (I followed the directions). They were friendly and efficient. I am impressed that you have dairy free cheese. That’s one of the main reasons I would definitely come back. A lot of people are allergic to dairy or vegan.

Atmosphere: 5

Food: 4

Service: 5

So Good!

Atmosphere: 5

Food: 5

Service: 5

I love that we can place an order, run arrands then go through the drive thru and know dinner is covered. House smells so good and I can crisp the crust just like I like it! Awesome pizza!!! ❤️

Atmosphere: 5

Food: 5

Service: 5

This location on Decatur and Blue Diamond is great. Fast and Friendly service!

Atmosphere: 5

Food: 5

Service: 5