Horrible service always extreme long wait times for delivery
Atmosphere: 1
Food: 3
Service: 1
S S
Location used to be great not sure what has happen in the 6-7 months but If you want burnt one side with crust one side without pizzas this is the spot. I ordered thin crust pepperoni for the game Sunday and got that "the manager" tried to tell me with straight face that it wasn't burnt. Pizza was was so dry & hard touching it. It would probably break someone's teeth plus I couldn't even tell if one side had pepperoni on it because it was badly burnt. Told them to keep it. I will never order there again. Refused to refund apparently "another manager has to approve" will see. Save yourself the headache & order from Green valley location down the street. That's what I did.
Update I receive a refund on 11/27 also uploaded the pizza I purchased down the street at green valley location. Notice the difference? When your paying money for something you want it done right and not told BS when it's not and sitting right in front you
Elise Loren
The manager at this store is amazing!!!!!! He is very good at what he does and ALWAYS makes us feel very welcome and taken care of!!! Thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
joseph bernadzikowski
Hat's off to my man Donald from Chicago. He makes THE most consistent and best prepared Pizza Hut pizza in Las Vegas. Keep up the good work Donald!! 👊
Atmosphere: 5
Food: 5
Service: 5
B Trujillo
Pizza was greasy, cheese salty and the quality of it the worst I’ve ever tasted. Super disappointed and will never waste my money on this trash pizza again.
Z Nation
I waited 24 min for a pizza and breadsticks and the pizza is hard, dry, flat, and has no sauce. The employee told me it's SUPPOSED to be like this. Um.... then I asked for a refund and he said I had to call a different manager in the morning. Wow!! NEVER AGAIN, huge ripoff and it comes with gaslighting!! Now I need to go to Papa Johns for my child's sleepover night pizza. Sounds like the cardboard it came in if you tap the entire pizza on the counter. The pasta, dried and hard also. Seriously, they had one job...their reviews have almost as many 1 ratings as 5s, probably because there's no zero. Then I was told to contact Pizza Hut to make it right so I did, and NEVER heard back. Do NOT go here.
Atmosphere: 1
Food: 1
Service: 1
Davida Guimond
Shout out to our delivery gal Ms Rheyann.. she is super nice and had a great smile and my son thought she was a cutie..Thank you for catching the breadsticks before you left :) xoxo
Atmosphere: 5
Food: 4
Service: 5
Cheryl Ryals
The night manager was very helpful and polite.
Atmosphere: 4
Food: 4
Service: 4
Riley Westbrooks
Placed online order at 1238 said delivered at 1247 I received nothing and can't get store or supervisor on phone
Atmosphere: 1
Food: 1
Service: 1
Nicole Bowman
I was greeted quickly with a friendly smile. Pizza was done on time. The pizza and wings was hot and done with care. Wings were hot and crispy thank you. Great service.
This place skimps on my order almost EVERY SINGLE TIME I go there.
I have fairly small hands and that is NOT a boneless wing. That is smaller than a chicken mcnugget.
Atmosphere: 1
Food: 1
Service: 2
lilli verduzco
Manager Melissa is amazing! Employees are very customer
Atmosphere: 5
Food: 5
Service: 5
LeRoy Alexander
This was the worst pizza ever. It was dry and had very little of the add-ons that I ordered and what really pissed me off was that I called to complain and they put on terminal hold. Nobody wanted to hear my complaint. Never again will I order from Pizza Hut. That is what I will tell everyone I come in contact with. The service was good, product was bad.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Undercooked Pizza
Jacques Kunz
Ordered a pepperoni lovers with bacon and they left off the pepperoni. Given the name of the pizza this is an embarrassing blunder. I was hesitant to call in a complaint as I had no idea what would happen to the replacement. The second pizza was light on the pepperoni's, improperly cut and undercooked. Based on the smell I'd say it was unfit for human consumption as well. I'd say whoever was working in the kitchen really didn't feel like making pizzas on a friday night.
Food: 1
Alain Gonzalez Parolis
Ordered 2 pizzas, got only one , then when I called back, they just said that they "didn't hear the first time, now there's nothing to do" good for you business, you are going straight to the bankruptcy, this was the last time I order in your place.
Horrible service always extreme long wait times for delivery
Atmosphere: 1
Food: 3
Service: 1
Location used to be great not sure what has happen in the 6-7 months but If you want burnt one side with crust one side without pizzas this is the spot. I ordered thin crust pepperoni for the game Sunday and got that "the manager" tried to tell me with straight face that it wasn't burnt. Pizza was was so dry & hard touching it. It would probably break someone's teeth plus I couldn't even tell if one side had pepperoni on it because it was badly burnt. Told them to keep it. I will never order there again. Refused to refund apparently "another manager has to approve" will see. Save yourself the headache & order from Green valley location down the street. That's what I did.
Update I receive a refund on 11/27 also uploaded the pizza I purchased down the street at green valley location. Notice the difference? When your paying money for something you want it done right and not told BS when it's not and sitting right in front you
The manager at this store is amazing!!!!!! He is very good at what he does and ALWAYS makes us feel very welcome and taken care of!!! Thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Hat's off to my man Donald from Chicago. He makes THE most consistent and best prepared Pizza Hut pizza in Las Vegas. Keep up the good work Donald!! 👊
Atmosphere: 5
Food: 5
Service: 5
Pizza was greasy, cheese salty and the quality of it the worst I’ve ever tasted. Super disappointed and will never waste my money on this trash pizza again.
I waited 24 min for a pizza and breadsticks and the pizza is hard, dry, flat, and has no sauce. The employee told me it's SUPPOSED to be like this. Um.... then I asked for a refund and he said I had to call a different manager in the morning. Wow!! NEVER AGAIN, huge ripoff and it comes with gaslighting!! Now I need to go to Papa Johns for my child's sleepover night pizza. Sounds like the cardboard it came in if you tap the entire pizza on the counter. The pasta, dried and hard also. Seriously, they had one job...their reviews have almost as many 1 ratings as 5s, probably because there's no zero. Then I was told to contact Pizza Hut to make it right so I did, and NEVER heard back. Do NOT go here.
Atmosphere: 1
Food: 1
Service: 1
Shout out to our delivery gal Ms Rheyann.. she is super nice and had a great smile and my son thought she was a cutie..Thank you for catching the breadsticks before you left :) xoxo
Atmosphere: 5
Food: 4
Service: 5
The night manager was very helpful and polite.
Atmosphere: 4
Food: 4
Service: 4
Placed online order at 1238 said delivered at 1247 I received nothing and can't get store or supervisor on phone
Atmosphere: 1
Food: 1
Service: 1
I was greeted quickly with a friendly smile. Pizza was done on time. The pizza and wings was hot and done with care. Wings were hot and crispy thank you. Great service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place skimps on my order almost EVERY SINGLE TIME I go there.
I have fairly small hands and that is NOT a boneless wing. That is smaller than a chicken mcnugget.
Atmosphere: 1
Food: 1
Service: 2
Manager Melissa is amazing! Employees are very customer
Atmosphere: 5
Food: 5
Service: 5
This was the worst pizza ever. It was dry and had very little of the add-ons that I ordered and what really pissed me off was that I called to complain and they put on terminal hold. Nobody wanted to hear my complaint. Never again will I order from Pizza Hut. That is what I will tell everyone I come in contact with. The service was good, product was bad.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Undercooked Pizza
Ordered a pepperoni lovers with bacon and they left off the pepperoni. Given the name of the pizza this is an embarrassing blunder. I was hesitant to call in a complaint as I had no idea what would happen to the replacement. The second pizza was light on the pepperoni's, improperly cut and undercooked. Based on the smell I'd say it was unfit for human consumption as well. I'd say whoever was working in the kitchen really didn't feel like making pizzas on a friday night.
Food: 1
Ordered 2 pizzas, got only one , then when I called back, they just said that they "didn't hear the first time, now there's nothing to do" good for you business, you are going straight to the bankruptcy, this was the last time I order in your place.
Atmosphere: 1
Food: 1
Service: 1
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