Only reason why I gave two stars is cause the last I spoke to around 8:38pm on this Saturday was nice and accommodating but I ordered two pizzas at 730pm and a hour later received it and one was wrong and overly cooked and dry and the other one was completely fresh no problem. I called to have a replacement and she assured me it will be about 25 mins and she will not let me wait any longer. Well here we are at 9:40pm (a little over a hour later) and replacement pizza still not here. I called to cancel it all together and just get a refund for the one pizza and was told driver is pulling up any minute. I don't understand why I couldn't get a refund and my dad paid $28 for this order so his grandkids can eat tonight. My last time ordering from them. I'm going to Marco's next time
Food: 1
Service: 2
Don Karl
A very busy location, especially at dinner time. Many regular clients.
Atmosphere: 2
Food: 3
Service: 4
Chris Brown
if I mark zero tip before submitting a payment for carryout pizza and then my 14 year old daughter walks in the store to pick up the pizza. Is it legal for the employees to ask her for a digital tip on my card without the actual card or authorization (after I initially declined to tip on the original purchase)? đ€
Atmosphere: 3
Food: 5
Service: 1
Michelle Walz
This corporation is HORRIBLE! I made a special order that was ruined. When I tried to call to inform them, their automatic system would route my call to their business. Nobody and I mean Nobody would pick up. This happened 3 times. Then, they sent a survey and asked the question, would you like us to call you. Nobody called me back. Just a screwed up business. đ€ź
Atmosphere: 2
Food: 2
Service: 2
Sarah Cunningham
I wouldâve gave 5 stars if my husband didnât have to go back and pick up another pizza because they burned my first one. Iâm pregnant and that was a huge inconvenience but they made up for their mistake and the second pizza was perfect. Also, if we pay for extra toppings, we should get extra toppings. Especially for how expensive the toppings are. Please stop giving us less than what we pay for.
Atmosphere: 5
Food: 4
Service: 4
brian soucy (Vegas9Ball)
This pizza hut loves to serve raw pizza. Used to be good, but got raw pizza 3 times in a row. Stopped getting pizza for a year, tried again, and raw.
Atmosphere: 3
Food: 2
Service: 4
Peter Duenas
Delivery was really late. Ordered was placed and after more than an hour it finally began processing. Maybe everything about this location is true concerning late orders.
Atmosphere: 1
Food: 3
Service: 1
PRIME MINISTER
Calling to get chain restaurant pizza is really my fault but let's start with the initial call.
Called in to place an order and you are clearly not talking to anyone who actually works In a store(Strike One). I ordered my food and made sure to repeat my order. Got to the store and nobody says anything when you walk in(Strike Two). Received my order and realized only after I pulled away, that the order was wrong. Went back to get it corrected and to my surprise, Pizza Hut does not give refunds for orders they have clearly screwed up. Just a credit...
I called back as I was deiv8ng home pissed off and no one actually transfers you to a manager per your request. They just keep you on hold until you give up.
Im not ever coming back... So I just got robbed in broad daylight by PIZZA HUT?!? HAHAHAHA! Wonderful.
Johnathon Leyva
Food was delivered on time and food was great!
Lori Battista
1 star because I can't give zero. This was the first time in years we ordered from The Hut... We were disgusted previously... but so many years have past we decided to give them one more shot. My goodness what a mistake that was. This food... and I call it that just barely.... was so disappointing it was barely edible. The pasta sauce was gritty not creamy, and absolutely flavourless like eating flour paste. I had the baked cheesy pasta?? Could have fooled me. If there was cheese on top it was hardly noticeable and you certainly couldn't taste it. The cheese sticks were again flavourless. Greasy yes... but no flavour... not even salt. The pepperoni pizza was the worst I've ever had. Not sure who made this meal but maybe they just weren't trained correctly... or this is actually Pizza Huts standards... Either way... 1000% disgusting. We won't order again and we wouldn't recommend anyone else order either. If you do you're not only wasting money but you'll be throwing your order in the trash like we did.
Made our pizza wrong and burned out bread sticks didn't even get one not burned couldn't eat em .. and the pasta had no chicken mixed in and was dry as hell as well as gave extra for sauce and didn't get extra sauce .. worst Pizza Hut buy ever
Kevin Diaz
I ordered online for pick up. When picking up, the staff got my order wrong. I told them thatâs fine just remake it, I donât mind waiting. The man up front said ânah i am not doing that. A remake will take 25 minutes.â Left my food on the counter and moved on to the next customer. Horrible customer service. Will not return to this location as itâs not the first time the staff makes the wrong food & refuse to remake it due to wait time.
ARI
Did not receive all the toppings I requested. And it was only 2 toppings. Yâall robbed me.
Viv Vi
Food is always fresh. Service is slow but that happens when you run a skeleton crew. Iâm sorry but Atmosphere, no matter what day or time, could definitely be cleaner and more presentable, especially when youâre serving food. It only makes your customers wonder if the employees keep the kitchen clean as well. Grease marks on the counters, trash on the lobby floor, caked up dust on the computers, fingerprints on the doors and windows, inventory in the public view, chairs dirty, etc. From one business owner to another, your lobby is the first thing your customers see and unfortunately also their first impression. The good thing is that the Pizza Hut name does well on its own so youâll still have consistent business đđŒ
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza, Breadsticks
brianna ray
Absolutely outstanding experience at Pizza Hut, and I must single out one extraordinary employee whose service was nothing short of exceptional. From the moment I stepped into the restaurant, it was clear that Matt possesses a commitment to customer satisfaction.
The service was swift, yet meticulously detailed. Mattâs demeanor was not only courteous but also radiated genuine warmth, a rarity in todayâs fast-paced food service industry!
In an industry where mediocrity often prevails, this Pizza Hut employee is a beacon of excellence. If I could give six stars, I would.
Only reason why I gave two stars is cause the last I spoke to around 8:38pm on this Saturday was nice and accommodating but I ordered two pizzas at 730pm and a hour later received it and one was wrong and overly cooked and dry and the other one was completely fresh no problem. I called to have a replacement and she assured me it will be about 25 mins and she will not let me wait any longer. Well here we are at 9:40pm (a little over a hour later) and replacement pizza still not here. I called to cancel it all together and just get a refund for the one pizza and was told driver is pulling up any minute. I don't understand why I couldn't get a refund and my dad paid $28 for this order so his grandkids can eat tonight. My last time ordering from them. I'm going to Marco's next time
Food: 1
Service: 2
A very busy location, especially at dinner time. Many regular clients.
Atmosphere: 2
Food: 3
Service: 4
if I mark zero tip before submitting a payment for carryout pizza and then my 14 year old daughter walks in the store to pick up the pizza. Is it legal for the employees to ask her for a digital tip on my card without the actual card or authorization (after I initially declined to tip on the original purchase)? đ€
Atmosphere: 3
Food: 5
Service: 1
This corporation is HORRIBLE! I made a special order that was ruined. When I tried to call to inform them, their automatic system would route my call to their business. Nobody and I mean Nobody would pick up. This happened 3 times. Then, they sent a survey and asked the question, would you like us to call you. Nobody called me back. Just a screwed up business. đ€ź
Atmosphere: 2
Food: 2
Service: 2
I wouldâve gave 5 stars if my husband didnât have to go back and pick up another pizza because they burned my first one. Iâm pregnant and that was a huge inconvenience but they made up for their mistake and the second pizza was perfect. Also, if we pay for extra toppings, we should get extra toppings. Especially for how expensive the toppings are. Please stop giving us less than what we pay for.
Atmosphere: 5
Food: 4
Service: 4
This pizza hut loves to serve raw pizza. Used to be good, but got raw pizza 3 times in a row. Stopped getting pizza for a year, tried again, and raw.
Atmosphere: 3
Food: 2
Service: 4
Delivery was really late. Ordered was placed and after more than an hour it finally began processing. Maybe everything about this location is true concerning late orders.
Atmosphere: 1
Food: 3
Service: 1
Calling to get chain restaurant pizza is really my fault but let's start with the initial call.
Called in to place an order and you are clearly not talking to anyone who actually works In a store(Strike One). I ordered my food and made sure to repeat my order. Got to the store and nobody says anything when you walk in(Strike Two). Received my order and realized only after I pulled away, that the order was wrong. Went back to get it corrected and to my surprise, Pizza Hut does not give refunds for orders they have clearly screwed up. Just a credit...
I called back as I was deiv8ng home pissed off and no one actually transfers you to a manager per your request. They just keep you on hold until you give up.
Im not ever coming back... So I just got robbed in broad daylight by PIZZA HUT?!? HAHAHAHA! Wonderful.
Food was delivered on time and food was great!
1 star because I can't give zero. This was the first time in years we ordered from The Hut... We were disgusted previously... but so many years have past we decided to give them one more shot. My goodness what a mistake that was. This food... and I call it that just barely.... was so disappointing it was barely edible. The pasta sauce was gritty not creamy, and absolutely flavourless like eating flour paste. I had the baked cheesy pasta?? Could have fooled me. If there was cheese on top it was hardly noticeable and you certainly couldn't taste it. The cheese sticks were again flavourless. Greasy yes... but no flavour... not even salt. The pepperoni pizza was the worst I've ever had. Not sure who made this meal but maybe they just weren't trained correctly... or this is actually Pizza Huts standards... Either way... 1000% disgusting. We won't order again and we wouldn't recommend anyone else order either. If you do you're not only wasting money but you'll be throwing your order in the trash like we did.
Restaurantji Recommends
Made our pizza wrong and burned out bread sticks didn't even get one not burned couldn't eat em .. and the pasta had no chicken mixed in and was dry as hell as well as gave extra for sauce and didn't get extra sauce .. worst Pizza Hut buy ever
I ordered online for pick up. When picking up, the staff got my order wrong. I told them thatâs fine just remake it, I donât mind waiting. The man up front said ânah i am not doing that. A remake will take 25 minutes.â Left my food on the counter and moved on to the next customer. Horrible customer service. Will not return to this location as itâs not the first time the staff makes the wrong food & refuse to remake it due to wait time.
Did not receive all the toppings I requested. And it was only 2 toppings. Yâall robbed me.
Food is always fresh. Service is slow but that happens when you run a skeleton crew. Iâm sorry but Atmosphere, no matter what day or time, could definitely be cleaner and more presentable, especially when youâre serving food. It only makes your customers wonder if the employees keep the kitchen clean as well. Grease marks on the counters, trash on the lobby floor, caked up dust on the computers, fingerprints on the doors and windows, inventory in the public view, chairs dirty, etc.
From one business owner to another, your lobby is the first thing your customers see and unfortunately also their first impression. The good thing is that the Pizza Hut name does well on its own so youâll still have consistent business đđŒ
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza, Breadsticks
Absolutely outstanding experience at Pizza Hut, and I must single out one extraordinary employee whose service was nothing short of exceptional. From the moment I stepped into the restaurant, it was clear that Matt possesses a commitment to customer satisfaction.
The service was swift, yet meticulously detailed. Mattâs demeanor was not only courteous but also radiated genuine warmth, a rarity in todayâs fast-paced food service industry!
In an industry where mediocrity often prevails, this Pizza Hut employee is a beacon of excellence. If I could give six stars, I would.
Atmosphere: 4
Food: 4
Service: 5
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