This is our go to PT'S usually great service and atmospher but this past Saturday evening the staff dropped the ball. The female bartender was curt, (3) guys playing UNO were very loud, offensive language and she paid them all her attention. Next shift bartender(man) comes in, same curt, unfriendly manner takes our soon to be empty glasses and ashtray. Doesn't introduce himself or ask if we'd like a refill or give back the ashtrays. Female bartender never came by to say goodbye or pick up her tip. As I said we've enjoyed our gambling time, atmosphere and bartenders usually on a week day. Won't be back on a weekend evening. Agree with other reviews miss Jasmine she was all about customer service.
Atmosphere: 1
Service: 1
Bob
My go to place to just watch a game, enjoy the best wings in town, and a cold drink.
Atmosphere: 5
Food: 5
Service: 5
Phyllis Hedges
Our bartender, Lydia, took a bit to warm up. After some conversation, she was delightful!
Atmosphere: 5
Food: 5
Service: 5
Demetrias Scott
The staff is absolutely amazing there. She knows how to treat the customers. I love that place!
Atmosphere: 5
Food: 5
Service: 5
Sabastion Plath
Im a high roller and gamble max bet every time and spend alot of money. In one hour I got one drink and gambled over $250 and that's outrageous. Jasmin was the only bar tender that actually had good costumer service if you want to drink and have a good time this is not ur bar. Machines are extremely tight and you wont get more then one drink a hour.
Atmosphere: 2
Food: 2
Service: 1
Lisa A
Fun place great service
Atmosphere: 5
Service: 5
Theodore and tracey Kerekes
I had a good time happy hour was perfect
Atmosphere: 5
Service: 5
Nayeli Sanchez
Did not comp drinks when we were playing on the slots. Food took way longer than it should have, and no one else had ordered food. We ordered 2 burgers
Atmosphere: 3
Food: 4
Service: 1
Madea Aldridge
Darrell was a great server,he tended to our every need ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Chips, Nachos, Golden Wings, Chicken Caesar Salad
Definitely pleasantly surprised. Good atmosphere, enough big screens to see every game from most angles. Not overly crowded with after workers, but a nice mix of people enjoying a beverage n some really good bar eats. All the servers were awesome. May be my new local spot.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Golden Wings, Pub Classic, Baked Soft Pretzel Bites
Brent Johnson
Angel was the worst bartender and service staff I’ve had the displeasure of being a patron of. She was eating food as I was trying to order food and withdrawal money. NEVER AGAIN TO ANY PTS. Clearly they went corporate and lost their touch with their guests. F-
Atmosphere: 1
Food: 1
Service: 1
Larry Johnson
Stopped in on Tuesday evening around 5:30. Didn’t feel like playing so I sat at a booth. Bartender came and took my drink order (a Mr. Dew) and left a menu. 20 min later took my food order. Only ordered a $13 club sandwich. 30 min ago by and I finally see her again. I tell her I have to go, and she apologizes as the cook is new. She was in back helping out apparently. She says it’s right here and ready. 5 min later the food comes out and now I have to go. It been an hour. Several others waited just as long. Some even walked out. Without eating I asked for a to go box and the check. Check was $26! I must have got the wrong check but at this point I couldn’t get out of there quick enough. Paid, left a $3 tip. Can’t believe she didn’t comp my mt. Dew. Paid $29 for cold food and waited an hour to get it.
Atmosphere: 1
Food: 1
Service: 1
Lisa Keith
I think this is the best PTs in town. Great room. Comfy, new! Lots of TVs, pool table, great service!
Atmosphere: 4
Food: 4
Service: 5
Ernesto Vasquez
Pts gold was a great time I’ve been there a few times and never a dull
This is our go to PT'S usually great service and atmospher but this past Saturday evening the staff dropped the ball. The female bartender was curt, (3) guys playing UNO were very loud, offensive language and she paid them all her attention. Next shift bartender(man) comes in, same curt, unfriendly manner takes our soon to be empty glasses and ashtray. Doesn't introduce himself or ask if we'd like a refill or give back the ashtrays. Female bartender never came by to say goodbye or pick up her tip. As I said we've enjoyed our gambling time, atmosphere and bartenders usually on a week day. Won't be back on a weekend evening. Agree with other reviews miss Jasmine she was all about customer service.
Atmosphere: 1
Service: 1
My go to place to just watch a game, enjoy the best wings in town, and a cold drink.
Atmosphere: 5
Food: 5
Service: 5
Our bartender, Lydia, took a bit to warm up. After some conversation, she was delightful!
Atmosphere: 5
Food: 5
Service: 5
The staff is absolutely amazing there. She knows how to treat the customers. I love that place!
Atmosphere: 5
Food: 5
Service: 5
Im a high roller and gamble max bet every time and spend alot of money. In one hour I got one drink and gambled over $250 and that's outrageous. Jasmin was the only bar tender that actually had good costumer service if you want to drink and have a good time this is not ur bar. Machines are extremely tight and you wont get more then one drink a
hour.
Atmosphere: 2
Food: 2
Service: 1
Fun place great service
Atmosphere: 5
Service: 5
I had a good time happy hour was perfect
Atmosphere: 5
Service: 5
Did not comp drinks when we were playing on the slots. Food took way longer than it should have, and no one else had ordered food. We ordered 2 burgers
Atmosphere: 3
Food: 4
Service: 1
Darrell was a great server,he tended to our every need ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Chips, Nachos, Golden Wings, Chicken Caesar Salad
Glad to see happy hour!
Food: 3
Service: 5
Restaurantji Recommends
Definitely pleasantly surprised. Good atmosphere, enough big screens to see every game from most angles.
Not overly crowded with after workers, but a nice mix of people enjoying a beverage n some really good bar eats.
All the servers were awesome.
May be my new local spot.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Golden Wings, Pub Classic, Baked Soft Pretzel Bites
Angel was the worst bartender and service staff I’ve had the displeasure of being a patron of. She was eating food as I was trying to order food and withdrawal money. NEVER AGAIN TO ANY PTS. Clearly they went corporate and lost their touch with their guests. F-
Atmosphere: 1
Food: 1
Service: 1
Stopped in on Tuesday evening around 5:30. Didn’t feel like playing so I sat at a booth. Bartender came and took my drink order (a Mr. Dew) and left a menu. 20 min later took my food order. Only ordered a $13 club sandwich. 30 min ago by and I finally see her again. I tell her I have to go, and she apologizes as the cook is new. She was in back helping out apparently. She says it’s right here and ready. 5 min later the food comes out and now I have to go. It been an hour. Several others waited just as long. Some even walked out. Without eating I asked for a to go box and the check. Check was $26! I must have got the wrong check but at this point I couldn’t get out of there quick enough. Paid, left a $3 tip. Can’t believe she didn’t comp my mt. Dew. Paid $29 for cold food and waited an hour to get it.
Atmosphere: 1
Food: 1
Service: 1
I think this is the best PTs in town. Great room. Comfy, new! Lots of TVs, pool table, great service!
Atmosphere: 4
Food: 4
Service: 5
Pts gold was a great time I’ve been there a few times and never a dull
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
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