The gentlemen who were making my food were very nice. The lady who took my order was rude and she also insulted me, but thought I could not speak Spanish. She was very unwelcoming. It seemed like I was a hindrance to her plans instead of a customer. But also, when I got home, my chimichanga was basically just tortilla. The tacos were amazing. My enchiladas weren’t as good as they usually are. I am not one to typically leave negative reviews. And overall still an amazing place. But that young lady just made me feel like I was a burden as a customer. It was not my normal experience
Atmosphere: 2
Food: 4
Service: 2
Troy L.
Love their beef tacos!
Atmosphere: 5
Food: 5
Service: 5
Emily Surby
My chicken quesadilla is literally sitting in liquid. Side of beans was good lol.
Atmosphere: 5
Food: 2
Service: 5
Craig Cole
Mexican food that is not realexican but very popular for their specials and to be open 24/7.
Atmosphere: 3
Food: 4
Service: 4
Charley poole
I will never recommend this place to anyone all i wanted was chicken tacos with a soft tortilla not cripsy and when i asked the cashier if i could get it soft instead of crispy she flat out said no. U have soft tortillas yes? How hard is it to not fry it and build the dang taco on it. Frustrating. She was pretty rude and standoff ish but i dont think she understands english very well.
3 minutes later. (Lol!!) i spoke to someone who knows english and she helped me order it. Language barriers are tough!!! So if u come here and dont fluently speak Spanish get rhat translator out! I originally rated one star but gave them 3 for the fix.
Atmosphere: 1
Food: 3
Service: 1
Stacy C
This is the third time we’ve been at the Hualapai location and had to repeat an order of just two items 4 times. We never get the correct order. So frustrating. I’d love to say the food is good if we actually got what we ordered
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Salsa Bar, Burrito and Taco
M Roberts
I ordered a carne asada breakfast burrito with no potatoes. It was 80% cheese which was cold and 20% eggs and asada. $12. They were nice enough to cut it in half. I won't be back.
Food: 2
Service: 4
Mercedes Hart
Always busy. Condiments always fresh and stocked
Atmosphere: 3
Food: 3
Service: 4
Shay Herring
This has to be the worst one in Las Vegas. The server was so rude & impatient. She got our order wrong & had an attitude about it.
I ordered 2 bacon/sausage breakfast burritos & a bag of carrots & jalapeños. She repeated the order & when Got to the window she forgot our carrots & jalapeños so when I was reminding her she had an attitude about.
We got home & opened the bag. She only gave us 1 burrito & it was a BEAN BURRITO. How do you still get the order wrong even when she repeated it back to you?
I’m sorry but if I could give no stars I would. Maybe she was having a bad night but if you can’t do your job then you shouldn’t be there.
Saw my food sitting in the window while everyone was standing around doing nothing. I had to go say something foe anyone to care about getting me the order.
Atmosphere: 1
Food: 1
Service: 1
Jack Lazovich
Lady at the window stole $10 from me. My change was supposed to be $12 but she only gave me $2. When I asked where my other $10 were she said I didn't give her a $20 bill I gave her a $10 bill. Which I know was a lie because the only bill I had in my wallet was a $20 bill. Been going to this location since it opened and unfortunately I'm never going back.
Atmosphere: 1
Food: 1
Service: 1
Mike Davidson
Usually my favorite Robertos in the valley. But tonight going thru the drive thru was a nightmare. The lady at the window was unprofessional and rude. I'll just leave it at that.
Leanne “Leelee” Mcfadyen
So listen to this ive NEVER BEEN SO DISRESPECTED IN MY LIFE. IM ACTIVELY ORDERING SOME MEXICAN WALKS RIGHT IN WALKS UP TO THE REGISTER AND IMMEDIATELY VOIDS MY ORDER SO MY HUSBAND AND LOOK EACH OTHER LIKE OK COOL STOP TAKING MY ORDER FOR WHAT BECAUSE IM WHITE MY HUSBAND AFRICAN AMERICAN TO HELP ONE OF THERE OWN OUT FIRST. IN MY BOOK THAT'S RACIST YES OR NO? THEN ITS THE MANAGEMENT WHO IS DOING ALL OF THIS TO TOP IT OFF NO EXPLANATION NOTHING UNTIL THE GUY STARTED TO LIE .
FUTURE REFERENCE CUSTOMER SERVICE IS #1 SAY EXCUSE ME SAY SOMETHING DON'T JUST STAND THERE LOOKING STUPID OR LOST LIKE YOU DIDNT EVEN TRY UNTIL AFTER I SAID SOMETHING. I WILL NEVER BE GOING BACK TO THIS LOCATION
Atmosphere: 1
Food: 1
Service: 1
Giovanni Gurule
Love pulling up to this location in the middle of the night. The food is good, The people are friendly and its just a nice area. I feel safe leaving my bike in the front while I order.
Carne asada fries.... yummm
Atmosphere: 5
Food: 5
Service: 5
The gentlemen who were making my food were very nice. The lady who took my order was rude and she also insulted me, but thought I could not speak Spanish. She was very unwelcoming. It seemed like I was a hindrance to her plans instead of a customer. But also, when I got home, my chimichanga was basically just tortilla. The tacos were amazing. My enchiladas weren’t as good as they usually are. I am not one to typically leave negative reviews. And overall still an amazing place. But that young lady just made me feel like I was a burden as a customer. It was not my normal experience
Atmosphere: 2
Food: 4
Service: 2
Love their beef tacos!
Atmosphere: 5
Food: 5
Service: 5
My chicken quesadilla is literally sitting in liquid. Side of beans was good lol.
Atmosphere: 5
Food: 2
Service: 5
Mexican food that is not realexican but very popular for their specials and to be open 24/7.
Atmosphere: 3
Food: 4
Service: 4
I will never recommend this place to anyone all i wanted was chicken tacos with a soft tortilla not cripsy and when i asked the cashier if i could get it soft instead of crispy she flat out said no. U have soft tortillas yes? How hard is it to not fry it and build the dang taco on it. Frustrating. She was pretty rude and standoff ish but i dont think she understands english very well.
3 minutes later. (Lol!!) i spoke to someone who knows english and she helped me order it. Language barriers are tough!!! So if u come here and dont fluently speak Spanish get rhat translator out! I originally rated one star but gave them 3 for the fix.
Atmosphere: 1
Food: 3
Service: 1
This is the third time we’ve been at the Hualapai location and had to repeat an order of just two items 4 times. We never get the correct order. So frustrating. I’d love to say the food is good if we actually got what we ordered
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Salsa Bar, Burrito and Taco
I ordered a carne asada breakfast burrito with no potatoes. It was 80% cheese which was cold and 20% eggs and asada. $12. They were nice enough to cut it in half. I won't be back.
Food: 2
Service: 4
Always busy. Condiments always fresh and stocked
Atmosphere: 3
Food: 3
Service: 4
This has to be the worst one in Las Vegas. The server was so rude & impatient. She got our order wrong & had an attitude about it.
I ordered 2 bacon/sausage breakfast burritos & a bag of carrots & jalapeños. She repeated the order & when Got to the window she forgot our carrots & jalapeños so when I was reminding her she had an attitude about.
We got home & opened the bag. She only gave us 1 burrito & it was a BEAN BURRITO. How do you still get the order wrong even when she repeated it back to you?
I’m sorry but if I could give no stars I would. Maybe she was having a bad night but if you can’t do your job then you shouldn’t be there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Saw my food sitting in the window while everyone was standing around doing nothing. I had to go say something foe anyone to care about getting me the order.
Atmosphere: 1
Food: 1
Service: 1
Lady at the window stole $10 from me. My change was supposed to be $12 but she only gave me $2. When I asked where my other $10 were she said I didn't give her a $20 bill I gave her a $10 bill. Which I know was a lie because the only bill I had in my wallet was a $20 bill. Been going to this location since it opened and unfortunately I'm never going back.
Atmosphere: 1
Food: 1
Service: 1
Usually my favorite Robertos in the valley. But tonight going thru the drive thru was a nightmare. The lady at the window was unprofessional and rude. I'll just leave it at that.
So listen to this ive NEVER BEEN SO DISRESPECTED IN MY LIFE. IM ACTIVELY ORDERING SOME MEXICAN WALKS RIGHT IN WALKS UP TO THE REGISTER AND IMMEDIATELY VOIDS MY ORDER SO MY HUSBAND AND LOOK EACH OTHER LIKE OK COOL STOP TAKING MY ORDER FOR WHAT BECAUSE IM WHITE MY HUSBAND AFRICAN AMERICAN TO HELP ONE OF THERE OWN OUT FIRST. IN MY BOOK THAT'S RACIST YES OR NO? THEN ITS THE MANAGEMENT WHO IS DOING ALL OF THIS TO TOP IT OFF NO EXPLANATION NOTHING UNTIL THE GUY STARTED TO LIE .
FUTURE REFERENCE CUSTOMER SERVICE IS #1 SAY EXCUSE ME SAY SOMETHING DON'T JUST STAND THERE LOOKING STUPID OR LOST LIKE YOU DIDNT EVEN TRY UNTIL AFTER I SAID SOMETHING. I WILL NEVER BE GOING BACK TO THIS LOCATION
Atmosphere: 1
Food: 1
Service: 1
Love pulling up to this location in the middle of the night. The food is good, The people are friendly and its just a nice area. I feel safe leaving my bike in the front while I order.
Atmosphere: 5
Food: 5
Service: 5
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