The Original Rolled Ice Cream
7920 W Tropical Pkwy #150, Las Vegas
(702) 916-1467
Recent Reviews
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Ice cream is really good, but the service was poor. They’re more interested in talking with eachother over acknowledging you. Haven’t had problems prior, which is why it’s three stars. Just disappointed at this experience.
They are always out of something. It can be napkins or it could be whip cream. They also took away majority of the tables. There only one table with 4 seats. The ice cream is good when they have the product in stock.
Came in to try it since it was a hot day. Looked up the menu online, and the Horchata Churro piqued my interest. It was real good and refreshing on a hot day.
An Ice Cream favorite
Best thing I’ve ever had
Girls that work there are practicing bad hygiene with the hand washing. Whats the point of washing your hands if you are just going to touch your hair afterwards? I dont want your nasty hair on my ice cream.
My daughter loved it
Atmosphere: 5
Food: 5
Service: 5
First visit and the ice cream is pretty good, I ordered a churro, it was cold asked to have it warmed, got it and bit and it was stale! Not good at all! Asked for a refund on it and they don’t do refunds, asked for a manager and I was already speaking to the manager. So stale food no refunds, not Ok! Don’t sell stale food if you’re not offering your customers refunds if it isn’t right. Disappointing!! So the manager left for the day, I proceeded to ask if this is something people purchase daily and was told yes! And always stale, yes!!!! And cold. I said that’s very deceiving for you to sell things knowingly stale for $4 and not willing to offer a refund. Advised the sweet girl that she should advise the Owner that it’s not ok to offer stale items knowingly and not offer refunds. Pissed After already leaving a tip and careless attitude from the manager who served me. $20 2 ice creams. First and Last visit! Do better!
Atmosphere: 5
Food: 1
Service: 1
came in around 8pm two dudes in th front were really nice and helpful thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro
Staff was friendly. The ice cream taste great too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I watched some rolly ice cream and was surprised how wonderful it tasted
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Oreo
Tasty food, good service. Nothing special about atmosphere, not bad either.
Atmosphere: 3
Food: 5
Service: 5
We love this place. Best summer time treat place in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smores
I'm not even sure how this place came up first under "best ice cream near me". To make this short..we walked in and were greeted, cool. Then as we ordered, they had no bananas, then no cookie dough, and the gentleman proceeded to say "pretty much out of everything" so carelessly. Secondly, my daughter's mango chamoy not only tasted nothing like mango, the other flavor tasted like spoiled cream/spoiled milk after a bit. We both have stomach aches now. After the three young employees disappeared in the back our entire dine-in, i realized that my daughter didn't get her tamarind candy stick that came with her $8 cup. After yelling for assistance to the back a few times, they all three finally appeared. And low and behold, the gentleman says they don't have those and "haven't had them in a while " ........... then why is it still on the menu and still part of the $8 cup?! Geez. I proceeded to ask for caps for our cups to go and the caps don't fit lol - they're too big and pop right off. Lastly, I asked for a bag and they didn't have any either.. so they gave me a folded up cake box..... cool. Won't ever be coming here again. I just hope the owner(s) see this so they can hopefully make some changes. It's literally the beginning of summer here and 95° out. Sucks I wasted $25 because prior to all of this, I did tip even though they were kids joking around the whole time.
Atmosphere: 1
Food: 1
Service: 2
Very tasty and very good service, he explained everything to us
Atmosphere: 4
Food: 5
Service: 5
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