Romano's Macaroni Grill

Everything is just perfect

My son and I went here for dinner on a Saturday evening. We ordered chicken scalopinne with asparagus, stuffed mushrooms, prosciutto wrapped mozzarella sticks, lasagna, fettucine alfredo and bolognese trio entree. Strawberry cheesecake was for dessert. We also ordered a pasta milano to go. They brought fresh baked bread and oil/ balsamic vinegar dip to our table.

The waiter was very attentive and checked back with us often.

The food tasted good. However, it was not piping hot when it came to the table. It was just on the warm side for temperature. Even though the waiter said the plates were hot.

We had 2 gift cards to use, but one of them, even though it said macaroni grill on it, was not valid. The waiter said the restaurant wasn't sharing gift cards with Chilis, On the Border, Maggiano's combined cards any longer. Therefore, the 2nd one I wanted to use didn't work. :(

Andrea and Tenecia are the best

The worse service I have ever had our server Miguel was terrible you can tell he has been there for years and feels entitled our food was cold drinks were warm he took forever to bring our check I had to call the restaurant from within to get our check I will not be going back and I hope they really take a look at the servers and manager plus how do you not have pizza on Mother’s Day weekend!!!!

Awesome food and amazing customer service!!! I am sooo impressed. Their website was acting all crazy, and problems arose with an order. The manager's in the restaurant and the
district manager, we're incredible. They did everything they could to fix the order. They went over and beyond!! Kudos Macaroni Grill staff!!!

Great food and service

Went on a date night here with my son. It was a horrible experience. Once we ordered it took over an hour for our food to come out then once they did they were cold like they had been sitting out for a long time. The waitress Regina e checked on my table a total of 2 times during this time. Once she dropped off the cold food it took literally flagging down another waiter to get her to check on us. When we asked for our dishes to be reheated they asked what did we want her to do. She then took the dishes to reheat but now over an hour into this my child was fussy and just wanted to go home. So after a few minutes of her not checking on us I walked to the other side of the restaurant were both waiters were and asked them to just put them in a box Togo.... I wasn't offered anything off the bill or anything for the COLD food, slow service and just lacking experience. I will not be returning which is sad since I was so excited to go here

Atmosphere: 1

Food: 1

Service: 1

This is not the Macaroni Grill I remember before covid. Try for yourself and make your decision. The wine was fantastic.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Shrimp Pasta

Unfortunately we could not have dinner here today. I really wanted to try this restaurant and I was shocked. We were waiting to be seated and no one assisted us even though many saw we were standing waiting to be seated. As we were waiting to family were leaving and said bad service. I looked at my husband and decided to leave as no one ever assisted us. The restaurant also seemed empty and if the service is this way I can understand why. Was very disappointed.

Excellent service by Mike for a late lunch in N Las Vegas. Delicious dishes, especially the lasagna.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lasagna Bolognese

Ordered food online for big party last minute they they canceled it kept money. Then re ordered it and took 50 minutes late coming out. Manager i stupid and rude... not real smart.

Service: 1

Horrible...I ordered tomato basil soup and a side salad..the soup tasted like tomato paste...had a bite of my husband's lasagna and again horrific...I specifically remember only 2 other tables at 6:30pm...do not recommend

Atmosphere: 1

Food: 1

Service: 1

The only thing that was good about the place was the bread and water that they served. My meal sucked and it was cold.

Atmosphere: 1

Food: 1

Service: 1

This is one of the worst restaurant I have been to since I moved to Vegas. The restaurant did not have a lot of things in stock and we had to drink water. The food was horrible 😫 😩 . It was a waste of money.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Bruschetta

I got the trio and the lasagna and chicken parm were dry. For a Saturday night they were very slow. Not what it use to be. Not good over all.

Atmosphere: 3

Food: 2

Service: 4