I recently visited your location inside the Meadows Mall food court. While my companion and I enjoyed the food itself, I left feeling disappointed with the customer service experience.
When I approached the counter, I asked a question about a salmon roll pictured on your menu board, specifically whether it was crispy on the outside. The attendant replied, “I don’t know,” without attempting to find out, which left me feeling brushed off. The woman behind him, who I believe may have been the owner, did answer my question with sort of a snickered attitude, and her delivery came across as though I was unknowledgeable and that I should not have asked a question. This interaction created an uncomfortable tone before we had even placed our order.
We still decided to purchase our meal, two dinner items and a side, which came to about $40. While we were satisfied with the food, the lack of attentiveness and courtesy from the staff left a negative impression.
I’m sharing this in the hope that it will be taken constructively. Clear product knowledge and warm, welcoming service can make all the difference in the customer experience. I encourage you to consider additional training for both staff and management so that guests feel valued and informed when dining with you. As a former restaurant owner, I know firsthand how critical customer service is to building loyalty, and I hope my feedback helps strengthen your business.
Atmosphere: 3
Food: 4
Service: 1
Yevhen Shulypa
Disgusting sushi They contain a lot of sugar. The taste doesn’t resemble sushi at all. The wasabi isn’t spicy. To feel its heat, you need to eat a whole teaspoon.
Juana Figueroa
It's been a while since I've sat at a food court in the mall to eat. Came to pick up an online order. I remember the last time I was at meadows, and I ate at Sansei. The exact same experience. Big portions and the shrimp are great. Honestly, for the price, it's a great option. Substituted the rice for noodles and added the veggies. I won't finish this all. Tastes great.
zolo the truth
The cook was rude I was only looking at the menu and told me to go he opens in 10min when there supposed t9 be opened already very rude customer service oh but a lady did make a purchase horrible service
Food was terrible for the price almost$16 dollars and No flavor No taste very small portions!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Teriyaki Salmon Plate
Anthony Kushman
it was hot and flavorful. big big portion too
Keith Messina
Got door dash order wrong tried calling an hour busy asked for no rice in both loaded with barely no veggies wanted all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Teriyaki
Guillermo Ceron
Delicious!
Atmosphere: 5
Food: 5
Service: 5
NoNo
I came here and ordered the teriyaki chicken it was worse than alright. The chicken was the best part of the meal the rice was blandish and the vegetables were alright.I don’t recommend this place at all there are way better asian food place.
I love the food, it’s affordable and delicious if you like yours more crispy just ask the guy to keep your protein on longer.
Atmosphere: 4
Food: 5
Service: 4
Jannete Arias
Everything is really good serving size is pretty big for the price I always recommend it to family n
Atmosphere: 5
Food: 5
Service: 5
Мексика для жизни
It's disgusting! The vegetables are not tasty, the sushi is terrible. Never buy here
Yibrana
The food was not good. It lacked flavor. I ordered the shrimp teriyaki plate and it tastes like nothing. No flavor no salt. The teriyaki sauce that they put was so watered down. I do not recommend.
I recently visited your location inside the Meadows Mall food court. While my companion and I enjoyed the food itself, I left feeling disappointed with the customer service experience.
When I approached the counter, I asked a question about a salmon roll pictured on your menu board, specifically whether it was crispy on the outside. The attendant replied, “I don’t know,” without attempting to find out, which left me feeling brushed off. The woman behind him, who I believe may have been the owner, did answer my question with sort of a snickered attitude, and her delivery came across as though I was unknowledgeable and that I should not have asked a question. This interaction created an uncomfortable tone before we had even placed our order.
We still decided to purchase our meal, two dinner items and a side, which came to about $40. While we were satisfied with the food, the lack of attentiveness and courtesy from the staff left a negative impression.
I’m sharing this in the hope that it will be taken constructively. Clear product knowledge and warm, welcoming service can make all the difference in the customer experience. I encourage you to consider additional training for both staff and management so that guests feel valued and informed when dining with you. As a former restaurant owner, I know firsthand how critical customer service is to building loyalty, and I hope my feedback helps strengthen your business.
Atmosphere: 3
Food: 4
Service: 1
Disgusting sushi
They contain a lot of sugar. The taste doesn’t resemble sushi at all. The wasabi isn’t spicy. To feel its heat, you need to eat a whole teaspoon.
It's been a while since I've sat at a food court in the mall to eat. Came to pick up an online order. I remember the last time I was at meadows, and I ate at Sansei. The exact same experience. Big portions and the shrimp are great. Honestly, for the price, it's a great option. Substituted the rice for noodles and added the veggies. I won't finish this all. Tastes great.
The cook was rude I was only looking at the menu and told me to go he opens in 10min when there supposed t9 be opened already very rude customer service oh but a lady did make a purchase horrible service
Service: 1
it was hot and flavorful. big big portion too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Beef & Shrimp Combo Plate
Food was terrible for the price almost$16 dollars and No flavor No taste very small portions!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Teriyaki Salmon Plate
it was hot and flavorful. big big portion too
Got door dash order wrong tried calling an hour busy asked for no rice in both loaded with barely no veggies wanted all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Teriyaki
Delicious!
Atmosphere: 5
Food: 5
Service: 5
I came here and ordered the teriyaki chicken it was worse than alright. The chicken was the best part of the meal the rice was blandish and the vegetables were alright.I don’t recommend this place at all there are way better asian food place.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
I love the food, it’s affordable and delicious if you like yours more crispy just ask the guy to keep your protein on longer.
Atmosphere: 4
Food: 5
Service: 4
Everything is really good serving size is pretty big for the price I always recommend it to family n
Atmosphere: 5
Food: 5
Service: 5
It's disgusting! The vegetables are not tasty, the sushi is terrible. Never buy here
The food was not good. It lacked flavor. I ordered the shrimp teriyaki plate and it tastes like nothing. No flavor no salt. The teriyaki sauce that they put was so watered down. I do not recommend.
The food is good ??
Atmosphere: 5
Food: 5
Service: 5
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