Staff served others while refusing to serve us at 5:00 stating they didnt open for another 10 minutes, despite there being a 24hr sign right next to them. When they were finally willing to serve us refused to serve us breakfast despite it being 5:12 am. Elected to go elsewhere rather than this location.
Andy Fresh
I really enjoy the slices of pizza 🍕 very yummy 😋 I Love the Sausage pizza 🍕 😋 😍. The ranch cup is great 👍.
Alka Verma
Again an awesome great experience Sharron is one of my favourite chains specially the European restaurants But this one was very very good too
Ordered a stuffed pizza like double decker one pepperoni which was very good and some garlic bread came with salsa Every thing was really good The person at the counter was good so good service Would definitely go there again on my next trip for sure
Jim
Excellent stuffed pizza , once slice was good for me to last 6 hrs without meal .
Atmosphere: 5
Food: 5
Service: 5
Ethan Ang
Good food and pasta was crunchy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti & Meatballs, NY Pepperoni Slice, NY Cheese Slice
Jerrod Bonacci
Cheese slice, peperoni and Stromboli were pretty good. Excellent and fast service. Open late which is a bonus. Located down the elevator from the Horseshoe.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Slice
Randi Dale
I had an awful experience at this Sbarro location today. Due to a leg injury, I used their online ordering system to avoid standing and waiting for my food. I placed my order 45 minutes in advance (the earliest option available) and arrived on time, expecting it to be ready. However, when I got there, my order wasn’t prepared, and the cashier was rude and dismissive.
When I gave her my name, she said there was no order under it. I tried providing my order number, but instead of troubleshooting, she told me she couldn’t make food that wasn’t in their system. It turned out she had misheard my name, but instead of apologizing for the confusion, she acted like I was the problem. Things got worse when she informed me that two of the four items I had ordered and paid for weren’t available. I was forced to choose substitutes with no apology for the inconvenience.
On top of that, I had to stand and wait while they prepared the food that should have been ready when I arrived.
This experience was frustrating and exhausting, especially with my injury. The lack of customer service and basic courtesy is unacceptable. I hope the owner takes note because their staff’s behavior is surely driving customers away.
Atmosphere: 3
Food: 2
Service: 1
Chase Haylee
bland, mediocre pizza. $28 + tip for two slices and a drink. i would not recommend this place
Atmosphere: 2
Food: 2
Service: 3
James Smart
After eating the meatballs , spaghetti and bread my stomach started to feel funny. Didn't sleep well and now have some stomach issues. Had to miss work.
Atmosphere: 3
Food: 1
Service: 4
Andrew David Gunter
Watered down pasta sauce. $14. I'm an idiot for buying this.
It's okay. Located down escalators around corner from Horseshoe hotel elevators.
Atmosphere: 3
Food: 3
Service: 4
Jainaba Sanneh
Place was good in a pretty nice location. I love the lemonade. I would recommend coming if your need a quick bite to eat.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pizza Slice
chrissy banks
The people who work in the morning are very rude, the Hispanic man and young girl always have bad attitudes, I work for the company and they charged me 5 just for a cup of ice smh the people who work from 4pm to 2am are awesome always welcoming always smiling they don’t treat the people who work in the call center rude the morning people should learn how to be polite and stop talking in Spanish bad about customers because you’ve know who u are serving the photo is the cup of ice I was charged for most places it’s $1.00 but to charge me for a drink when I just want ice is outrageous
Atmosphere: 2
Food: 2
Service: 1
John Retterer-Moore
Gave me food poisoning (I know for sure since the only other thing I ate that day were packaged peanuts). Avoid!
Atmosphere: 3
Food: 1
Service: 3
Dion Garcia
I always enjoy eating at sbarro's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Roll, NY Pepperoni Slice
Staff served others while refusing to serve us at 5:00 stating they didnt open for another 10 minutes, despite there being a 24hr sign right next to them. When they were finally willing to serve us refused to serve us breakfast despite it being 5:12 am. Elected to go elsewhere rather than this location.
I really enjoy the slices of pizza 🍕 very yummy 😋 I Love the Sausage pizza 🍕 😋 😍. The ranch cup is great 👍.
Again an awesome great experience Sharron is one of my favourite chains specially the European restaurants
But this one was very very good too
Ordered a stuffed pizza like double decker one pepperoni which was very good and some garlic bread came with salsa
Every thing was really good
The person at the counter was good so good service
Would definitely go there again on my next trip for sure
Excellent stuffed pizza , once slice was good for me to last 6 hrs without meal .
Atmosphere: 5
Food: 5
Service: 5
Good food and pasta was crunchy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti & Meatballs, NY Pepperoni Slice, NY Cheese Slice
Cheese slice, peperoni and Stromboli were pretty good. Excellent and fast service. Open late which is a bonus. Located down the elevator from the Horseshoe.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Slice
I had an awful experience at this Sbarro location today. Due to a leg injury, I used their online ordering system to avoid standing and waiting for my food. I placed my order 45 minutes in advance (the earliest option available) and arrived on time, expecting it to be ready. However, when I got there, my order wasn’t prepared, and the cashier was rude and dismissive.
When I gave her my name, she said there was no order under it. I tried providing my order number, but instead of troubleshooting, she told me she couldn’t make food that wasn’t in their system. It turned out she had misheard my name, but instead of apologizing for the confusion, she acted like I was the problem. Things got worse when she informed me that two of the four items I had ordered and paid for weren’t available. I was forced to choose substitutes with no apology for the inconvenience.
On top of that, I had to stand and wait while they prepared the food that should have been ready when I arrived.
This experience was frustrating and exhausting, especially with my injury. The lack of customer service and basic courtesy is unacceptable. I hope the owner takes note because their staff’s behavior is surely driving customers away.
Atmosphere: 3
Food: 2
Service: 1
bland, mediocre pizza. $28 + tip for two slices and a drink. i would not recommend this place
Atmosphere: 2
Food: 2
Service: 3
After eating the meatballs , spaghetti and bread my stomach started to feel funny. Didn't sleep well and now have some stomach issues. Had to miss work.
Atmosphere: 3
Food: 1
Service: 4
Watered down pasta sauce. $14. I'm an idiot for buying this.
Atmosphere: 2
Food: 1
Service: 5
Restaurantji Recommends
It's okay.
Located down escalators around corner from Horseshoe hotel elevators.
Atmosphere: 3
Food: 3
Service: 4
Place was good in a pretty nice location. I love the lemonade. I would recommend coming if your need a quick bite to eat.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pizza Slice
The people who work in the morning are very rude, the Hispanic man and young girl always have bad attitudes, I work for the company and they charged me 5 just for a cup of ice smh the people who work from 4pm to 2am are awesome always welcoming always smiling they don’t treat the people who work in the call center rude the morning people should learn how to be polite and stop talking in Spanish bad about customers because you’ve know who u are serving the photo is the cup of ice I was charged for most places it’s $1.00 but to charge me for a drink when I just want ice is outrageous
Atmosphere: 2
Food: 2
Service: 1
Gave me food poisoning (I know for sure since the only other thing I ate that day were packaged peanuts). Avoid!
Atmosphere: 3
Food: 1
Service: 3
I always enjoy eating at sbarro's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Roll, NY Pepperoni Slice
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