If you have ever had decent ramen, you will be highly dissatisfied with this place. Same quality as instant.
Atmosphere: 3
Food: 1
Service: 2
Guillermo Acosta
Awful experience. After ordering and paying including tip I asked the Afroamerican employee in the cashier to give me a plastic glass so I can fill it with water. He rejected saying they are out of them, that I should ask in the other food stores. By law they should provide water. Every store in the food court is providing those glasses. After I sit at the bar with my dish I can see he had bags with hundreds of those glasses. I asked him about that and he lied saying it’s for employees. Then swearing and yelling he went and gave me one of those glasses in a very bad manner. I asked for the supervisor. The employee was so rude saying if I’m happy now, that I wanted a free drink, etc. This is unacceptable, no customer that sits down for dinner should experience this. I’m a guest staying at the Rio hotel. This makes my experience in the hotel worst. Of course I won’t come back to this place. Same with my coworkers. Supervisor was kind and polite
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Shogun Ramen
Lisa K
Best noodles I've ever had! Definitely will be back!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shogun & Neo Tankatsu Ramen
Carter Denny
Below average food. No flavor or seasoning. They make you order off a machine here. You can not order at the counter. I would not return.
Atmosphere: 2
Food: 2
Service: 2
Kaishek Vang
Food: Actually kind of mediocre for such a raved place?! Ramen-Ya on the strip is still better! Tried all three Ramen dishes to see which one was best, but as mentioned, Ramen-Ya is better! Ramen wasn't bad, but being a Las Vegas joint, I was expecting more?! I can get better Ramen 900 miles away at home where I wouldn't expect there to be such great Ramen.
Service: It was surprising to see a raved about place be just a small place in a food court? Not that food of that nature isn't good. It's just that it's definitely not associated with fine-dining. But it explains why the food, the service & the atmosphere were all just mediocre. Service? Your fast-food cashier type of service. Not great. Just quick, emotionless, hurry-up-&-get-your-stuff type of service.
Atmosphere: Mediocre. It's a food court. Was thinking this was going to be a different type of setting, but was surprised. Your small, food-court type of setting. Nothing fancy. And thus, everything else matched.
Atmosphere: 3
Food: 3
Service: 3
Jana Krištanová
Not the best ramen I have tried. Unfortunately for me, the place also didn't have everything from its regular offer at the time when I stopped by. There was just one type of ramen available. The good thing is that it's possible to place an order through an ordering kiosk and explore all the options that should be normally there on our own speed.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Shogun Ramen
Las Vegas
I was at the rio location. I waited then told to scan to place my order. I just walked away and so did others. You should have someone at a register. I’m sitting here watching people confused and walking away to order from others.
Atmosphere: 1
Food: 1
Service: 1
Vio
Stayed at Rio ordered some takeout and had to came back again the next day. We enjoyed the Shogun Ramen
Philip Chan
Big bowl with pretty nice soup base, one of the recommended ramen shop in US.
Unexpectedly higher quality especially the soup broth, noodles are ok and meats are marinated and soft. Overall high standard considering that you are in the US not Japan. The canteen in Rio is a surprise, love the remodelled place.
Atmosphere: 5
Food: 5
Service: 5
Cheung Chan
The ramen was full of taste and the soup base was so good. The pork was cooked to perfection ?.
Atmosphere: 5
Food: 5
Service: 5
Ian “Yue” Chan
Amazing and fast service, lots of areas to sit, Very delicious and inexpensive. 5 stars, keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Debi ibeD
Very tasty ramen??? recommended!
Atmosphere: 5
Food: 5
Service: 5
Joss
Friendly staff. I ordered the Shogun Ramen. The broth was tasty and flavorful. I enjoyed the egg and pork.
I wasn’t a big fan of the noodles so I didn’t eat them (I think they have different noodle options based on the dish- so if I went again I would ask for different noodles).
My biggest complaint is that it took a while to order (the cashier wasn’t there so I had to make an account using a QR code) and enter in my credit card information manually. It took a while to create an account and when I finally completed my order the cashier arrived.
Wheelchair accessibility: Accessible to wheel chair users and those with mobility issues. If you have difficulties walking it is a bit of a walk from the parking lot to the restaurant.
Broth is so good. They grate fresh ginger in it.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Shogun Ramen
If you have ever had decent ramen, you will be highly dissatisfied with this place. Same quality as instant.
Atmosphere: 3
Food: 1
Service: 2
Awful experience. After ordering and paying including tip I asked the Afroamerican employee in the cashier to give me a plastic glass so I can fill it with water. He rejected saying they are out of them, that I should ask in the other food stores.
By law they should provide water. Every store in the food court is providing those glasses.
After I sit at the bar with my dish I can see he had bags with hundreds of those glasses. I asked him about that and he lied saying it’s for employees. Then swearing and yelling he went and gave me one of those glasses in a very bad manner.
I asked for the supervisor. The employee was so rude saying if I’m happy now, that I wanted a free drink, etc.
This is unacceptable, no customer that sits down for dinner should experience this. I’m a guest staying at the Rio hotel. This makes my experience in the hotel worst.
Of course I won’t come back to this place. Same with my coworkers.
Supervisor was kind and polite
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Shogun Ramen
Best noodles I've ever had!
Definitely will be back!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shogun & Neo Tankatsu Ramen
Below average food. No flavor or seasoning. They make you order off a machine here. You can not order at the counter. I would not return.
Atmosphere: 2
Food: 2
Service: 2
Food: Actually kind of mediocre for such a raved place?! Ramen-Ya on the strip is still better! Tried all three Ramen dishes to see which one was best, but as mentioned, Ramen-Ya is better! Ramen wasn't bad, but being a Las Vegas joint, I was expecting more?! I can get better Ramen 900 miles away at home where I wouldn't expect there to be such great Ramen.
Service: It was surprising to see a raved about place be just a small place in a food court? Not that food of that nature isn't good. It's just that it's definitely not associated with fine-dining. But it explains why the food, the service & the atmosphere were all just mediocre. Service? Your fast-food cashier type of service. Not great. Just quick, emotionless, hurry-up-&-get-your-stuff type of service.
Atmosphere: Mediocre. It's a food court. Was thinking this was going to be a different type of setting, but was surprised. Your small, food-court type of setting. Nothing fancy. And thus, everything else matched.
Atmosphere: 3
Food: 3
Service: 3
Not the best ramen I have tried. Unfortunately for me, the place also didn't have everything from its regular offer at the time when I stopped by. There was just one type of ramen available.
The good thing is that it's possible to place an order through an ordering kiosk and explore all the options that should be normally there on our own speed.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Shogun Ramen
I was at the rio location. I waited then told to scan to place my order. I just walked away and so did others. You should have someone at a register. I’m sitting here watching people confused and walking away to order from others.
Atmosphere: 1
Food: 1
Service: 1
Stayed at Rio ordered some takeout and had to came back again the next day. We enjoyed the Shogun Ramen
Big bowl with pretty nice soup base, one of the recommended ramen shop in US.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Unexpectedly higher quality especially the soup broth, noodles are ok and meats are marinated and soft. Overall high standard considering that you are in the US not Japan. The canteen in Rio is a surprise, love the remodelled place.
Atmosphere: 5
Food: 5
Service: 5
The ramen was full of taste and the soup base was so good. The pork was cooked to perfection ?.
Atmosphere: 5
Food: 5
Service: 5
Amazing and fast service, lots of areas to sit, Very delicious and inexpensive. 5 stars, keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Very tasty ramen??? recommended!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. I ordered the Shogun Ramen. The broth was tasty and flavorful. I enjoyed the egg and pork.
I wasn’t a big fan of the noodles so I didn’t eat them (I think they have different noodle options based on the dish- so if I went again I would ask for different noodles).
My biggest complaint is that it took a while to order (the cashier wasn’t there so I had to make an account using a QR code) and enter in my credit card information manually. It took a while to create an account and when I finally completed my order the cashier arrived.
Wheelchair accessibility: Accessible to wheel chair users and those with mobility issues. If you have difficulties walking it is a bit of a walk from the parking lot to the restaurant.
Atmosphere: 5
Food: 3
Service: 3
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