Ordered ahead and still waited over 20 minutes for one burger
Atmosphere: 1
Food: 5
Service: 1
LaTishar Coleman
The manager which is a Caucasian male is very rude and disrespectful. Poor customer service and since he is the manager he strongly feels he can be rude, disrespectful and refuse service to anyone even though they not rude to him! This is the type of people in charge of running a business totally unbelievable and he does not look clean at all! Very sad I wouldn’t recommend anyone to spend the money at this location.
Service: 1
N. M.
Horrible. Manager has pink eye DRIPPING!!!!!! Wiping it with His hands without washing them!! Possibly dripping in YOUR FOOD!!!!
Went to get a coffee chiller. Was presented soupy whipped-cream-less cup. I ordered large and was brought a medium.
Turns out it wasn’t even coffee. There was no caramel as I paid extra for.
Picked up a DoorDash order while waiting for the drink in a stall. Had to leave and come back to address my order being unsatisfactory.
The manager wanted to give a hard time claiming there’s no whipped cream or coffee on or in that drink (THE PICTURE ON THE MENU SHOWS OTHERWISE).
I would’ve been okay with it being remade until I noticed His DRIPPING PINK EYE and Him giving us a hard time gaslighting us. So I just wanted a refund. It was like squeezing nails out of an eye to get this addressed appropriately.
GO ELSEWHERE if you’re a PAYING customer.
Atmosphere: 1
Food: 1
Service: 1
MMFH
Better service than most
Atmosphere: 4
Food: 5
Service: 5
Lizzie Barra
Ordered my food, we're pretty efficient, so good job for that. But I hadn't gone in months and I was craving tater tots and was disappointed with them, it tasted like McDonald's quality. Got 2 #2's and 2 kids meals, and they forgot my kids meals drinks too
Atmosphere: 1
Food: 2
Service: 4
Phil Shapiro
I had a triple smash burger, crinkle fries and a dessert. Fabulous. Maybe the best fast food burger I've had in several years. It has actual smash burger crispyness and was seasoned perfectly. The sauces and veggies on the burger were perfect. The fries were actually crisp too! The girl who served me was wonderful. I will come back here as often as my cardiologist lets me. 😁😁
Atmosphere: 4
Food: 5
Service: 5
Kuzza
How is this a fast food place? you have to wait more then 5 min for someone to ask for your order and then on top of that be rude with an attitude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Tots, Burger, Onion Rings, Sandwich, Hot Dog
David Enox
Check your receipts. Just noticed. My total was 16.23 and my card was ran for 17.00 at the bottom of the receipt it said it was supposed to get change. Never got it. I know its only 0.77 cents. But if they do this 300 times a day ( on the low end) that is $231, that times 365 days a year is $84,000 a year they are stealing. I bet their staff doesn't see a penny of it either. You know if they just asked to run the card to the nearest dollar and that would be a tip then fine. But i highly doubt it.
My husband just went there to get us shakes after the kids went to bed (9/11 at 8:30pm). When he walked in, he brought up something VERY concerning!
Apparently, they charge an extra dollar when you use your debit/credit card and are supposed to give the change. Well tonight, this location pocketed our change! How many other customers are they doing this to? Where is the money going? This is VERY concerning! We will definitely be reconsidering visiting this location in the future.
Service: 1
Elease Johnson
Worst service ever had to wait over 40 minutes and was the only person. YARELY say shes the manager and gave me the worse service ever. Then another lady came out with a manager shirt on and said she wasn't a manager. Ill never return here as long as she is employed for you guys. How come my sauce cant go on side. She told me they can't and don't have anything to put it in this is crazy. I see why its so slow and no business at this place.
Atmosphere: 1
Food: 2
Service: 1
Dispatch Team Support
Cold burgers $51 for 5 cold burgers
Atmosphere: 1
Food: 1
Service: 1
Claude Fratto
The food wasn't as fresh this time as usual. But they do have fast service and very friendly people. I like the food but the vegetables this time we're not as fresh.
Atmosphere: 3
Food: 3
Service: 5
Shaskia Garcia
This sonic takes forever. I have been in line for more than 30 minutes. We just three cars waiting to get their meals. It is hot super ridiculous. How long these people take knowing this is a fast food restaurant!!! This is the closest sonic to my house and if I had any other way, I would never come here!!!
Zero stars
20 minutes for 2 drinks
They look totally lost inside the shack
As
Food was as expected.
Atmosphere: 5
Food: 4
Service: 5
Ordered ahead and still waited over 20 minutes for one burger
Atmosphere: 1
Food: 5
Service: 1
The manager which is a Caucasian male is very rude and disrespectful. Poor customer service and since he is the manager he strongly feels he can be rude, disrespectful and refuse service to anyone even though they not rude to him! This is the type of people in charge of running a business totally unbelievable and he does not look clean at all! Very sad I wouldn’t recommend anyone to spend the money at this location.
Service: 1
Horrible. Manager has pink eye DRIPPING!!!!!! Wiping it with His hands without washing them!!
Possibly dripping in YOUR FOOD!!!!
Went to get a coffee chiller. Was presented soupy whipped-cream-less cup. I ordered large and was brought a medium.
Turns out it wasn’t even coffee. There was no caramel as I paid extra for.
Picked up a DoorDash order while waiting for the drink in a stall. Had to leave and come back to address my order being unsatisfactory.
The manager wanted to give a hard time claiming there’s no whipped cream or coffee on or in that drink (THE PICTURE ON THE MENU SHOWS OTHERWISE).
I would’ve been okay with it being remade until I noticed His DRIPPING PINK EYE and Him giving us a hard time gaslighting us. So I just wanted a refund. It was like squeezing nails out of an eye to get this addressed appropriately.
GO ELSEWHERE if you’re a PAYING customer.
Atmosphere: 1
Food: 1
Service: 1
Better service than most
Atmosphere: 4
Food: 5
Service: 5
Ordered my food, we're pretty efficient, so good job for that. But I hadn't gone in months and I was craving tater tots and was disappointed with them, it tasted like McDonald's quality. Got 2 #2's and 2 kids meals, and they forgot my kids meals drinks too
Atmosphere: 1
Food: 2
Service: 4
I had a triple smash burger, crinkle fries and a dessert. Fabulous. Maybe the best fast food burger I've had in several years. It has actual smash burger crispyness and was seasoned perfectly. The sauces and veggies on the burger were perfect. The fries were actually crisp too! The girl who served me was wonderful. I will come back here as often as my cardiologist lets me. 😁😁
Atmosphere: 4
Food: 5
Service: 5
How is this a fast food place? you have to wait more then 5 min for someone to ask for your order and then on top of that be rude with an attitude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Tots, Burger, Onion Rings, Sandwich, Hot Dog
Check your receipts.
Just noticed. My total was 16.23 and my card was ran for 17.00 at the bottom of the receipt it said it was supposed to get change. Never got it.
I know its only 0.77 cents. But if they do this 300 times a day ( on the low end) that is $231, that times 365 days a year is $84,000 a year they are stealing.
I bet their staff doesn't see a penny of it either.
You know if they just asked to run the card to the nearest dollar and that would be a tip then fine. But i highly doubt it.
Service: 1
Restaurantji Recommends
BE CAREFUL! POSSIBLE THIEVERY!
My husband just went there to get us shakes after the kids went to bed (9/11 at 8:30pm). When he walked in, he brought up something VERY concerning!
Apparently, they charge an extra dollar when you use your debit/credit card and are supposed to give the change. Well tonight, this location pocketed our change! How many other customers are they doing this to? Where is the money going? This is VERY concerning! We will definitely be reconsidering visiting this location in the future.
Service: 1
Worst service ever had to wait over 40 minutes and was the only person. YARELY say shes the manager and gave me the worse service ever. Then another lady came out with a manager shirt on and said she wasn't a manager. Ill never return here as long as she is employed for you guys. How come my sauce cant go on side. She told me they can't and don't have anything to put it in this is crazy. I see why its so slow and no business at this place.
Atmosphere: 1
Food: 2
Service: 1
Cold burgers $51 for 5 cold burgers
Atmosphere: 1
Food: 1
Service: 1
The food wasn't as fresh this time as usual. But they do have fast service and very friendly people. I like the food but the vegetables this time we're not as fresh.
Atmosphere: 3
Food: 3
Service: 5
This sonic takes forever. I have been in line for more than 30 minutes. We just three cars waiting to get their meals. It is hot super ridiculous. How long these people take knowing this is a fast food restaurant!!! This is the closest sonic to my house and if I had any other way, I would never come here!!!
Atmosphere: 3
Food: 3
Service: 1
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