Service was good. Professional and nice. Drinks were awful and very $$. My drink tasted like a stick of butter (assuming that’s what a stick of butter tastes like?). I threw it out and it was $11 when normally it’s $7. The other drinks were bland. Starbucks needs to step up in this location or let a different coffee shop move in.
Atmosphere: 3
Food: 1
Service: 5
Hazen Witemeyer
Go down the road a 15 minute walk to the other Starbucks. Wait times are an hour or more and they don’t tell you until you pay for your order. After you place an order and you can’t wait, they won’t let you cancel it and get a refund.
This Starbucks is one of the two places in the entire casino/hotel that serve any breakfast options and coffee, so expect to wait a long time in line. Service is slow due to the large crowds, the food and drink speed is inadequate for the amount of people this place serves. It also is unfortunately unorganized. They got my name wrong, coffee sat for 20 minutes since everyone was mislabeled.
Atmosphere: 1
Food: 1
Service: 2
Jessie
Worst store ever. Much more expensive.
I ordered cafe misto with cold foam and topping, but they didn’t add anything!
I wanted to complain about this but the staff is busy doing small talk with others. I’m in a hurry and don’t have time to waste here,so I left. They don’t care about their customers.
Atmosphere: 1
Food: 1
Service: 1
Chathun Kurera
Was closed 45mins before supposed closing time
Paradox
Way too expensive. They even charge you for a cup of water. I paid 26 $ for two latte and a cup of water…. Never again
Christina Peterson
I went early in the morning and the staff was very sweet and service was quick. The price tho was insane. Two coffees, three sandwiches, and a chocolate milk being over $50. There’s no coffeemaker in our hotel room either
Atmosphere: 5
Food: 3
Service: 5
Timamite
Was a 15 minute wait at around 10am
Atmosphere: 5
Food: 5
Service: 4
Ben Gregoire
Most expensive Starbucks I've ever been to. $11 for a latte and they made it hot when I ordered iced. 🙃 Everything on the menu needs to come down at least $2. No where to sit either. Won't be returning.
Atmosphere: 1
Food: 3
Service: 3
Chase Holden
I tried to order a mocha cookie crumble Frappuccino this morning, I was told by the cashier that my drink wasn’t a normal menu item, when it’s literally on the menu. I’ve ordered it everyday the past few days with no issue.
Received my breakfast sandwich only to find it 'thrown' in the bag completely disassembled. Egg on the bottom of the bag and roll with cheese stuck to the side of the bag. I suppose the bacon was salvageable but I can guarantee I won't be visiting Starbucks again.
Food: 1
Service: 1
Corey Strock
It's a Starbucks, in a hotel. I had a fine experience, so 5 stars. I can't even imagine what makes someone give a 1 star review to a Starbucks in a busy hotel...
Lilian Rodriguez
THE WORST Starbucks EVER! My kid ordered a Mango Dragon Lemonade and spilled some on her clothes, so I asked for another cup with ice to replace the drink. The lady charged me $1.58. What the heck! The lady had the worst attitude ever! Keep in mind we are guests at the hotel and have spent money at Starbucks. AVOID AT ALL COST!
Alejandra Chiang
I asked for water , I was chocking and they told me that I have to the line and pay 1 dollar So just imagine if I die there because they deny a small ocio of water that I request I was eating some cookies and they were to dry and I started to cough and couldn’t stop They didn’t care SHAME OF YOU GUYS
Atmosphere: 1
Food: 1
Service: 1
Alex Budchanin
One of the worst experiences I’ve had trying to get Starbucks. We showed up at 4:30—even though Google clearly says they close at 5—but the staff turned us away, claiming they were already closed. The attitude was rude and completely unprofessional. I truly hope Starbucks addresses the disrespect from their baristas and ensures customers get accurate information. This kind of treatment is unacceptable.
Service was good. Professional and nice. Drinks were awful and very $$. My drink tasted like a stick of butter (assuming that’s what a stick of butter tastes like?). I threw it out and it was $11 when normally it’s $7. The other drinks were bland. Starbucks needs to step up in this location or let a different coffee shop move in.
Atmosphere: 3
Food: 1
Service: 5
Go down the road a 15 minute walk to the other Starbucks. Wait times are an hour or more and they don’t tell you until you pay for your order. After you place an order and you can’t wait, they won’t let you cancel it and get a refund.
Items ordered: 2 coffees, 2 sandwiches.
Waited time: 25 minutes.
This Starbucks is one of the two places in the entire casino/hotel that serve any breakfast options and coffee, so expect to wait a long time in line. Service is slow due to the large crowds, the food and drink speed is inadequate for the amount of people this place serves. It also is unfortunately unorganized. They got my name wrong, coffee sat for 20 minutes since everyone was mislabeled.
Atmosphere: 1
Food: 1
Service: 2
Worst store ever. Much more expensive.
I ordered cafe misto with cold foam and topping, but they didn’t add anything!
I wanted to complain about this but the staff is busy doing small talk with others. I’m in a hurry and don’t have time to waste here,so I left. They don’t care about their customers.
Atmosphere: 1
Food: 1
Service: 1
Was closed 45mins before supposed closing time
Way too expensive. They even charge you for a cup of water. I paid 26 $ for two latte and a cup of water…. Never again
I went early in the morning and the staff was very sweet and service was quick. The price tho was insane. Two coffees, three sandwiches, and a chocolate milk being over $50. There’s no coffeemaker in our hotel room either
Atmosphere: 5
Food: 3
Service: 5
Was a 15 minute wait at around 10am
Atmosphere: 5
Food: 5
Service: 4
Most expensive Starbucks I've ever been to. $11 for a latte and they made it hot when I ordered iced. 🙃 Everything on the menu needs to come down at least $2. No where to sit either. Won't be returning.
Atmosphere: 1
Food: 3
Service: 3
I tried to order a mocha cookie crumble Frappuccino this morning, I was told by the cashier that my drink wasn’t a normal menu item, when it’s literally on the menu. I’ve ordered it everyday the past few days with no issue.
Restaurantji Recommends
Received my breakfast sandwich only to find it 'thrown' in the bag completely disassembled. Egg on the bottom of the bag and roll with cheese stuck to the side of the bag. I suppose the bacon was salvageable but I can guarantee I won't be visiting Starbucks again.
Food: 1
Service: 1
It's a Starbucks, in a hotel. I had a fine experience, so 5 stars. I can't even imagine what makes someone give a 1 star review to a Starbucks in a busy hotel...
THE WORST Starbucks EVER! My kid ordered a Mango Dragon Lemonade and spilled some on her clothes, so I asked for another cup with ice to replace the drink. The lady charged me $1.58. What the heck! The lady had the worst attitude ever! Keep in mind we are guests at the hotel and have spent money at Starbucks. AVOID AT ALL COST!
I asked for water , I was chocking and they told me that I have to the line and pay 1 dollar
So just imagine if I die there because they deny a small ocio of water that I request
I was eating some cookies and they were to dry and I started to cough and couldn’t stop
They didn’t care
SHAME OF YOU GUYS
Atmosphere: 1
Food: 1
Service: 1
One of the worst experiences I’ve had trying to get Starbucks. We showed up at 4:30—even though Google clearly says they close at 5—but the staff turned us away, claiming they were already closed. The attitude was rude and completely unprofessional. I truly hope Starbucks addresses the disrespect from their baristas and ensures customers get accurate information. This kind of treatment is unacceptable.
Atmosphere: 2
Food: 2
Service: 1
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