Starbucks

5881 E Charleston Blvd, Las Vegas
(702) 457-1400

Recent Reviews

Sort by
Cisco Marquina

This place never had any pastries or croissants. They say they just ran out even if you stop by when they open. A few times I’ve had my order wrong.

Tina W

I’ve been coming here for a while, and it’s not a bad place if you’re not in a hurry. However, be prepared to be charged extra for everything, even switching out flavors- not extra but r changing them, once was charge for asking for less because it was a change?!. That’s one thing, but I choose to come on occasion knowing that so just pay it. The worst part is 80% of the time they’re incredibly slow and I mean SLOW. Not because they are busy but because they sit and chat and laugh, and goof and just don’t care about the line even when it’s 10 people deep. The young male lead doesn’t know how to lead a team efficiently.

A perfect example happened this morning. I left this morning after 10 minutes in line there were still had the same 6 people in front of me. It looked like they might be training a new girl, but the guy lead wasn’t helping her, just watching over her shoulder not helping her at all. (I think it was also hindered by the customer not knowing what she wanted) But this is when you open the second register or start asking the people behind what they want to help control the line. There were four employees back behind the counter all who were just standing because there were no drinks to make yet.

I will say that there’s one little blonde girl who they’ve made assistant manager. Whenever she’s there, she’s very professional and the goofing game laughing is a minimum. As a result, things run very smoothly and I’m normally able to get through the line quickly. As a customer I’ve overheard the other girls talking about her, but from the outside it seems like they don’t like her because she’s there to do her job correctly. I’ve heard her sometimes giving them direction or constructive criticism, and they give her attitude for it right in front of the customers.. last example was the sharpie on the cup. She was making the drinks and told the girl who was writing the names to remember to do something and use the fine liner. And as she took my order she gestured to me her distain coupled with an eye roll.

Alexander Westermann

I went in to buy 4 large traveler coffees for a Corporate event. I wanted to prepay and come back in the morning or have an employee grab it however the manager Ashley refused stating “no for camera purposes” which confused me because what is the point of a receipt? I was willing to have them take a pic of my ID. However Ashley I guess is allergic to money?
I do a corporate event once a month…. Feels like she missed out on money to be made.

Atmosphere: 1

Food: 1

Service: 1

Olivia Carlos

Every morning my beautiful Goddaughter stops at this location to buy a coffee for herself and her mother on her way to work. It is the worst tasting coffee, tastes old like if it was left from the night before. It sometimes tastes over milked, like there trying to hide the bad taste. She works hard for her money and should be able to get a good tasting cup of coffee which is what she pays for. Funny thing is, it's only in the morning because at night or later in the day the coffee is great, so who ever is running the morning shift needs to be retrained or fired. My Goddaughters mom says the location on lakemead and civic center is great. Hope corporate sees this so they can do some retraining.

Food: 1

Steven King

Worst "Starbucks" it's inside Albertsons they never have enough people working there is always a line short or small takes forever to get your order. This morning was soo bad ended up just walking out and going to an actual coffee shop.

Atmosphere: 1

Food: 2

Service: 1

Armando Murillo

Very good place, i enjoy my drink

Atmosphere: 5

Food: 5

Service: 5

Jeffrey MCKENZIE

This starbucks is inside of an albert san grocery store . What staff they are using?They are very professional very good at what they do .

Atmosphere: 3

Food: 3

Service: 5

Patti Barrett

Had a gift card

Atmosphere: 5

Food: 5

Service: 5

Brandon Grill

Just saw one of the workers drop some plastic cups on the floor, pick them up, and still put them in the cup dispenser behind the counter.Please train your people not to do this!

Atmosphere: 4

Food: 5

Service: 5

H Padilla

They sure know how to make the perfect iced oatmilk shaken expresso .No other Starbucks does it like them !!

Atmosphere: 5

Service: 5

Magdalena Rocha

This Starbucks it's located inside the Albertsons supermarket, apparently it's a franchise and they have different hours of operation, they close at 5 pm and you cannot pre order on the app, as they are always busy and usually it's only 1 or 2 employees.Other than that, they are courteous, friendly and fast.Beverages are most of times good and for me it's convenient to be able to buy my coffee before or after shopping without making another stop.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Frappuccino

Jayce Cedric Aycardo

Great

Atmosphere: 5

Food: 5

Service: 5

Edgar Gonzales

They need to hire more

Atmosphere: 2

Food: 2

Service: 2

Taneisha Hicks

Of course I didn't know what I wanted so I asked the lady to surprise me. She's surprised me with a caramel frappuccino with the largest one .

Food: 5

Deedee Butt

Frap add double shot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

Loading...