A girl had made my drink (the new dubai drink) wrong (i had asked for light ice and extra chocolate cold foam) and when i asked her to remake it, she had made it with no ice and no chocolate cold foam. Was very rude and unprofessional
Atmosphere: 1
Food: 1
Service: 1
Linda Acevedo
Avoid! Ordered 1 regular pistachio latte with protein foam and it was $17.35 plus tip ended up paying over $19 for a tiny cup of coffee with mostly ice! Worst of all there was no itemized bill at checkout nor receipt given. I have no idea what all was charged to my card. Not gonna fuss about it- just will never return.
Went to a different Starbucks days later in Oklahoma and spent around $9 for the exact same thing in a cup double the size not full of ice either so it tasted amazing compared to the Cesar's Palace starbucks.
Alfredo Gonzalez
I live this place !! Like always great coffee!! Great location!
Atmosphere: 5
Food: 5
Service: 5
Archisman Ghosh
I ordered protein vanilla macha, but they charged. They charge for water too. Very bad exp. They don't take order from app.
Atmosphere: 1
Food: 1
Service: 1
Chyi Chen
Slow, rude and forget orders.
Elizabeth Ryan
I ordered a breakfast sandwich and a venti black coffee ( nothing fancy). It was a shocking $17. I ordered the same thing at the Calgary airport and it cost $7. Canadian! While the service was acceptable in Vegas, the price gouging is out of control.
Atmosphere: 2
Food: 4
Service: 2
Настя Пилипенко
The worst Starbucks I've ever been to. The order was prepared in a different size. They didn't remake it for the speech, they just poured more into the cup and added heavy cream, it was disgusting. The staff is rude.
Atmosphere: 1
Food: 1
Service: 1
Barbara Chaltry
Horrible service, horrible experience! I don’t think the employee’s really like/appreciate their jobs or people. Maybe they were all (6-7 girls) having a bad morning. I left without an item because the whole interaction was so long and bad!
Atmosphere: 1
Food: 1
Service: 1
Joseph L
Wow rocket slow inside caesar palace front lobby. Dancing no work at all.
RACHELLE PEEL NEWSOM
I was asked to pay 1.80. For a cup and Ice for an energy drink I bought. I asked so I have to drink it out of a can. Server had a bad attitude
Starbucks can't refuse few sips of drinking water even after buying coffees worth 60 , but this outlet outright refused. They admitted it's a violation yet insisted they will charge
Atmosphere: 1
Food: 1
Service: 1
Alicia Gray
This review is regarding Caesars Palace hotel and casino Las Vegas Nevada Starbucks location
For the amount of money it costs to stay at Caesars palace and for an iced vanilla latte venti and a caramel latte with cold foam and caramel lined in cup - $25! - you should at least get good service however that is not the case. Employees all look like they hate their job. Line was ridiculous and in most other Starbucks it moves fast but not here. They have no sense of urgency or customer service. Then when drinks were given to us after waiting almost 45 mins without the caramel sauce lined and we asked for them to fix it the gentleman said “ well if I have to “. Not the response we wanted to hear after waiting in ridiculous long line and paying over double what we have paid in our home state for the same drinks. The only saving grace there was the manager whom I spoke with briefly and was very apologetic and offered to remake our drinks. This Starbucks is terrible! Do not waste your money.
JJ Wolfe
We ordered 2 drinks for $23. A grande Stawberry Açaí refresher and a caramel crunch Frappuccino.
Asked for a cup so we could pour our own water into it for our 1 year old. (Accidentally brought our open mouth bottle but left his behind) Lady wanted us to go back to purchase a cup. I was very put off with that comment especially after purchasing 2 grandes for $23, which I remarked.
After our first drink came out I decided to cancel the second. Went to the counter to find out because it was purchased on the app it couldn’t be refunded. Ended up getting the water cup for free.
If this establishment were truly customer service focused, they would’ve seen a mother accidentally forgetting to bring a cup for her toddler and trying to find a quick alternative.
calvin eng
I think it’s universal to acknowledge a customer when one walks up to the counter. But not here, 3 people immediately turned their backs including one running behind the silver door. When asked if the cash register is broken, I’m greeted with a mumbling response. Cash register wasn’t broken. She just had a personal call to take care of
Susan Turner
Don't get the bacon, turkey egg white English muffin. It was disgusting. No flavor, a thin half slice or what they call turkey bacon and a rubbery English muffin. Not toasted, but super hot when it came out of their oven. $9.49. RIPOFF!!!!
A girl had made my drink (the new dubai drink) wrong (i had asked for light ice and extra chocolate cold foam) and when i asked her to remake it, she had made it with no ice and no chocolate cold foam. Was very rude and unprofessional
Atmosphere: 1
Food: 1
Service: 1
Avoid! Ordered 1 regular pistachio latte with protein foam and it was $17.35 plus tip ended up paying over $19 for a tiny cup of coffee with mostly ice! Worst of all there was no itemized bill at checkout nor receipt given. I have no idea what all was charged to my card. Not gonna fuss about it- just will never return.
Went to a different Starbucks days later in Oklahoma and spent around $9 for the exact same thing in a cup double the size not full of ice either so it tasted amazing compared to the Cesar's Palace starbucks.
I live this place !! Like always great coffee!! Great location!
Atmosphere: 5
Food: 5
Service: 5
I ordered protein vanilla macha, but they charged. They charge for water too. Very bad exp. They don't take order from app.
Atmosphere: 1
Food: 1
Service: 1
Slow, rude and forget orders.
I ordered a breakfast sandwich and a venti black coffee ( nothing fancy). It was a shocking $17. I ordered the same thing at the Calgary airport and it cost $7. Canadian! While the service was acceptable in Vegas, the price gouging is out of control.
Atmosphere: 2
Food: 4
Service: 2
The worst Starbucks I've ever been to. The order was prepared in a different size. They didn't remake it for the speech, they just poured more into the cup and added heavy cream, it was disgusting. The staff is rude.
Atmosphere: 1
Food: 1
Service: 1
Horrible service, horrible experience! I don’t think the employee’s really like/appreciate their jobs or people. Maybe they were all (6-7 girls) having a bad morning. I left without an item because the whole interaction was so long and bad!
Atmosphere: 1
Food: 1
Service: 1
Wow rocket slow inside caesar palace front lobby. Dancing no work at all.
I was asked to pay 1.80. For a cup and Ice for an energy drink I bought. I asked so I have to drink it out of a can. Server had a bad attitude
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Starbucks can't refuse few sips of drinking water even after buying coffees worth 60 , but this outlet outright refused. They admitted it's a violation yet insisted they will charge
Atmosphere: 1
Food: 1
Service: 1
This review is regarding Caesars Palace hotel and casino Las Vegas Nevada Starbucks location
For the amount of money it costs to stay at Caesars palace and for an iced vanilla latte venti and a caramel latte with cold foam and caramel lined in cup - $25! - you should at least get good service however that is not the case. Employees all look like they hate their job. Line was ridiculous and in most other Starbucks it moves fast but not here. They have no sense of urgency or customer service. Then when drinks were given to us after waiting almost 45 mins without the caramel sauce lined and we asked for them to fix it the gentleman said “ well if I have to “. Not the response we wanted to hear after waiting in ridiculous long line and paying over double what we have paid in our home state for the same drinks. The only saving grace there was the manager whom I spoke with briefly and was very apologetic and offered to remake our drinks. This Starbucks is terrible! Do not waste your money.
We ordered 2 drinks for $23. A grande Stawberry Açaí refresher and a caramel crunch Frappuccino.
Asked for a cup so we could pour our own water into it for our 1 year old. (Accidentally brought our open mouth bottle but left his behind) Lady wanted us to go back to purchase a cup. I was very put off with that comment especially after purchasing 2 grandes for $23, which I remarked.
After our first drink came out I decided to cancel the second. Went to the counter to find out because it was purchased on the app it couldn’t be refunded. Ended up getting the water cup for free.
If this establishment were truly customer service focused, they would’ve seen a mother accidentally forgetting to bring a cup for her toddler and trying to find a quick alternative.
I think it’s universal to acknowledge a customer when one walks up to the counter. But not here, 3 people immediately turned their backs including one running behind the silver door. When asked if the cash register is broken, I’m greeted with a mumbling response. Cash register wasn’t broken. She just had a personal call to take care of
Don't get the bacon, turkey egg white English muffin. It was disgusting. No flavor, a thin half slice or what they call turkey bacon and a rubbery English muffin. Not toasted, but super hot when it came out of their oven. $9.49. RIPOFF!!!!
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