Watched Manger shove her hands in the garbage, remove bag tie and take to the back, she then returned and handled food. Disgusting. Her attitude has little to be desired, Starbucks fix this,
Nancy Taft
I don’t typically go to Starbucks but I was told to come for the Dubai chocolate matcha drink. I don’t know the lingo so I presented the screen shot to the manager and she dismissed it and asked me to read it off. Well I didn’t know what the abbreviations stood for but I did my best reading off what I could. She eventually had to look at it herself. She could’ve done that to begin with. She never smiled, there was no small talk she just looked like she didn’t want to be there. So now I’m waiting for my drink and the girl who’s making it hands it to me. There’s absolutely no eye contact, no smile, not even a “have a nice day”. ZERO personality from either one! What ever happened to good customer service? I paid $9.10 for this drink and I didn’t get a hello or a goodbye. The worst customer service! By the way the drink was very good.
Leeann Schwartz
I love this location! They always get the order correct and everyone or most have gone out of their way to say hello or ask if I need anything while I have been in there picking up my mobile order.
Atmosphere: 5
Food: 5
Service: 5
Andrea C.
I work nearby and Kenzi always has the best customer service when my coworkers and I get our orders here! Thanks Kenzi!
Atmosphere: 5
Food: 5
Service: 5
Breanna Hartmann
Kenzie is the best!
Atmosphere: 5
Food: 5
Service: 5
Erica Von Johl
Kenzi makes my day every morning I see her! Extremely nice and always has a smile.
Atmosphere: 5
Food: 5
Service: 5
Chelsea Abate
Kenzie is always cheerful and happy to help. Thank you for the coffee!
They were out of earl grey tea, out of coffee sleeves, no drink stopper, I was not greeted, the lady who took my order had no manners. I was told I could not have my app scanned for stars, that I had to pay with the app to get my points scanned. I am not a happy camper. The lady who made my drink seemed nice. Pls do better.
Leslie Partida
They were out of earl grey tea, out of coffee sleeves, no drink stopper, I was not greeted, the lady who took my order had no manners. I was told I could not have my app scanned for stars, that I had to pay with the app to get my points scanned. I am not a happy camper. The lady who made my drink seemed nice. Pls do better.
James Smith
The barista made my latte, it tasted great. It's inside an Albertson's. Nuff
Atmosphere: 4
Food: 4
Service: 5
Cassandra Gaitor
I didn't get my apple oatmilk frap, but my hot caramel macchiato hit the spot! Shout out to Jesus for the caring service! Store on Rancho and Bonanza!!
Watched Manger shove her hands in the garbage, remove bag tie and take to the back, she then returned and handled food. Disgusting. Her attitude has little to be desired, Starbucks fix this,
I don’t typically go to Starbucks but I was told to come for the Dubai chocolate matcha drink. I don’t know the lingo so I presented the screen shot to the manager and she dismissed it and asked me to read it off. Well I didn’t know what the abbreviations stood for but I did my best reading off what I could. She eventually had to look at it herself. She could’ve done that to begin with. She never smiled, there was no small talk she just looked like she didn’t want to be there. So now I’m waiting for my drink and the girl who’s making it hands it to me. There’s absolutely no eye contact, no smile, not even a “have a nice day”. ZERO personality from either one! What ever happened to good customer service? I paid $9.10 for this drink and I didn’t get a hello or a goodbye. The worst customer service! By the way the drink was very good.
I love this location! They always get the order correct and everyone or most have gone out of their way to say hello or ask if I need anything while I have been in there picking up my mobile order.
Atmosphere: 5
Food: 5
Service: 5
I work nearby and Kenzi always has the best customer service when my coworkers and I get our orders here! Thanks Kenzi!
Atmosphere: 5
Food: 5
Service: 5
Kenzie is the best!
Atmosphere: 5
Food: 5
Service: 5
Kenzi makes my day every morning I see her! Extremely nice and always has a smile.
Atmosphere: 5
Food: 5
Service: 5
Kenzie is always cheerful and happy to help. Thank you for the coffee!
Atmosphere: 5
Food: 5
Service: 5
Kenzi! Keep up the good work
Kenzi is the best.
Atmosphere: 5
Food: 5
Service: 5
Always good 👍
Atmosphere: 3
Service: 5
Recommended dishes: Frappuccino
Restaurantji Recommends
They were out of earl grey tea, out of coffee sleeves, no drink stopper, I was not greeted, the lady who took my order had no manners. I was told I could not have my app scanned for stars, that I had to pay with the app to get my points scanned. I am not a happy camper. The lady who made my drink seemed nice. Pls do better.
They were out of earl grey tea, out of coffee sleeves, no drink stopper, I was not greeted, the lady who took my order had no manners. I was told I could not have my app scanned for stars, that I had to pay with the app to get my points scanned. I am not a happy camper. The lady who made my drink seemed nice. Pls do better.
The barista made my latte, it tasted great. It's inside an Albertson's. Nuff
Atmosphere: 4
Food: 4
Service: 5
I didn't get my apple oatmilk frap, but my hot caramel macchiato hit the spot! Shout out to Jesus for the caring service! Store on Rancho and Bonanza!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Always good ?
Atmosphere: 3
Service: 5
Recommended dishes: Frappuccino
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