Most of the time I go is always a young guy kinda chubby with glasses he always in a bad mood and he throw stuff like he is not happy working at Starbucks , when I greet him and ask him how is he, he never respond back and when I say thank you he also never said you’re welcome, I think he is not a great barista.
Atmosphere: 1
Food: 1
Service: 1
Brian Smith
What you expect from a Starbuck located in a grocery store. Quick service and clean grocery store atmosphere.
Atmosphere: 4
Food: 5
Service: 5
Adam Sternberg
I finished shopping inside the grocery store where this Starbucks sits. There were three employees working here and no customers in front of me. Two of the employees were cleaning some items in the sink area and were just chatting away. One of them saw me and said nothing. Behind a counter was a woman who just stared at me for a solid minute. I never said anything to any of them, they all knew I was there and not one person even acknowledged me. The woman eventually walked around the counter and punched some things into the register, I assumed to log into it. Eventually, she started mumbling something, I assumed was some kind of greeting but I have no idea as I never took Gibberish in school.
I ordered a Grande Iced Mocha and she just kept mumbling. I paid for the coffee and it didn't go through. She just kept mumbling at me and you can tell by the look on her face she absolutely did not want to be there, did not want to help me, and could not care less about anything about her job. I told her that I didn't need the coffee that badly and I was sorry for being such an imposition to her. I was glad to walk way from that mess.
Atmosphere: 1
Service: 1
Julie Hatch
Watched Manger shove her hands in the garbage, remove bag tie and take to the back, she then returned and handled food. Disgusting. Her attitude has little to be desired, Starbucks fix this,
Atmosphere: 1
Food: 3
Service: 1
Nancy Taft
I don’t typically go to Starbucks but I was told to come for the Dubai chocolate matcha drink. I don’t know the lingo so I presented the screen shot to the manager and she dismissed it and asked me to read it off. Well I didn’t know what the abbreviations stood for but I did my best reading off what I could. She eventually had to look at it herself. She could’ve done that to begin with. She never smiled, there was no small talk she just looked like she didn’t want to be there. So now I’m waiting for my drink and the girl who’s making it hands it to me. There’s absolutely no eye contact, no smile, not even a “have a nice day”. ZERO personality from either one! What ever happened to good customer service? I paid $9.10 for this drink and I didn’t get a hello or a goodbye. The worst customer service! By the way the drink was very good.
Leeann Schwartz
I love this location! They always get the order correct and everyone or most have gone out of their way to say hello or ask if I need anything while I have been in there picking up my mobile order.
Atmosphere: 5
Food: 5
Service: 5
Andrea C.
I work nearby and Kenzi always has the best customer service when my coworkers and I get our orders here! Thanks Kenzi!
Atmosphere: 5
Food: 5
Service: 5
Breanna Hartmann
Kenzie is the best!
Atmosphere: 5
Food: 5
Service: 5
Erica Von Johl
Kenzi makes my day every morning I see her! Extremely nice and always has a smile.
Atmosphere: 5
Food: 5
Service: 5
Chelsea Abate
Kenzie is always cheerful and happy to help. Thank you for the coffee!
They were out of earl grey tea, out of coffee sleeves, no drink stopper, I was not greeted, the lady who took my order had no manners. I was told I could not have my app scanned for stars, that I had to pay with the app to get my points scanned. I am not a happy camper. The lady who made my drink seemed nice. Pls do better.
Leslie Partida
They were out of earl grey tea, out of coffee sleeves, no drink stopper, I was not greeted, the lady who took my order had no manners. I was told I could not have my app scanned for stars, that I had to pay with the app to get my points scanned. I am not a happy camper. The lady who made my drink seemed nice. Pls do better.
Most of the time I go is always a young guy kinda chubby with glasses he always in a bad mood and he throw stuff like he is not happy working at Starbucks , when I greet him and ask him how is he, he never respond back and when I say thank you he also never said you’re welcome, I think he is not a great barista.
Atmosphere: 1
Food: 1
Service: 1
What you expect from a Starbuck located in a grocery store. Quick service and clean grocery store atmosphere.
Atmosphere: 4
Food: 5
Service: 5
I finished shopping inside the grocery store where this Starbucks sits. There were three employees working here and no customers in front of me. Two of the employees were cleaning some items in the sink area and were just chatting away. One of them saw me and said nothing. Behind a counter was a woman who just stared at me for a solid minute. I never said anything to any of them, they all knew I was there and not one person even acknowledged me. The woman eventually walked around the counter and punched some things into the register, I assumed to log into it. Eventually, she started mumbling something, I assumed was some kind of greeting but I have no idea as I never took Gibberish in school.
I ordered a Grande Iced Mocha and she just kept mumbling. I paid for the coffee and it didn't go through. She just kept mumbling at me and you can tell by the look on her face she absolutely did not want to be there, did not want to help me, and could not care less about anything about her job. I told her that I didn't need the coffee that badly and I was sorry for being such an imposition to her. I was glad to walk way from that mess.
Atmosphere: 1
Service: 1
Watched Manger shove her hands in the garbage, remove bag tie and take to the back, she then returned and handled food. Disgusting. Her attitude has little to be desired, Starbucks fix this,
Atmosphere: 1
Food: 3
Service: 1
I don’t typically go to Starbucks but I was told to come for the Dubai chocolate matcha drink. I don’t know the lingo so I presented the screen shot to the manager and she dismissed it and asked me to read it off. Well I didn’t know what the abbreviations stood for but I did my best reading off what I could. She eventually had to look at it herself. She could’ve done that to begin with. She never smiled, there was no small talk she just looked like she didn’t want to be there. So now I’m waiting for my drink and the girl who’s making it hands it to me. There’s absolutely no eye contact, no smile, not even a “have a nice day”. ZERO personality from either one! What ever happened to good customer service? I paid $9.10 for this drink and I didn’t get a hello or a goodbye. The worst customer service! By the way the drink was very good.
I love this location! They always get the order correct and everyone or most have gone out of their way to say hello or ask if I need anything while I have been in there picking up my mobile order.
Atmosphere: 5
Food: 5
Service: 5
I work nearby and Kenzi always has the best customer service when my coworkers and I get our orders here! Thanks Kenzi!
Atmosphere: 5
Food: 5
Service: 5
Kenzie is the best!
Atmosphere: 5
Food: 5
Service: 5
Kenzi makes my day every morning I see her! Extremely nice and always has a smile.
Atmosphere: 5
Food: 5
Service: 5
Kenzie is always cheerful and happy to help. Thank you for the coffee!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kenzi! Keep up the good work
Kenzi is the best.
Atmosphere: 5
Food: 5
Service: 5
Always good 👍
Atmosphere: 3
Service: 5
Recommended dishes: Frappuccino
They were out of earl grey tea, out of coffee sleeves, no drink stopper, I was not greeted, the lady who took my order had no manners. I was told I could not have my app scanned for stars, that I had to pay with the app to get my points scanned. I am not a happy camper. The lady who made my drink seemed nice. Pls do better.
They were out of earl grey tea, out of coffee sleeves, no drink stopper, I was not greeted, the lady who took my order had no manners. I was told I could not have my app scanned for stars, that I had to pay with the app to get my points scanned. I am not a happy camper. The lady who made my drink seemed nice. Pls do better.
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