Every time I go through the drive thru here I ask for extra sauce on my sandwich and they never do it. That’s not a complicated request… just put extra sauce what is so hard about that.
Atmosphere: 1
Food: 1
Service: 1
Ramses pumpkinpieguy
Personal space with the food you want
Atmosphere: 5
Food: 5
Service: 5
Julie Mills
Great Philly steak and cheese
Atmosphere: 5
Food: 5
Service: 5
Mark
I ordered a double tuna and they didn't even put hard any tuna in my sandwich I would never eat there again My meal cost me $21 just for bread
Atmosphere: 3
Food: 1
Service: 2
Hi Hoe
Everytime I give this location another chance Im reminded why I don't come here.
Old stale bread, wilted vegetables, uneven proportions, slow careless service, burned meatballs that taste like theyve been sitting for days. Im not coming back.
Atmosphere: 1
Food: 1
Service: 1
Thomas
Very upset. Very disappointed, and concerned. I’m looking at my receipt for the “served by : 7928 “ sandwich maker, for Subway in Las Vegas on Pecos and Patrick Rd. who I kindly told them how I’d like my sandwich made. I walked in at 9:00pm looked her and smiled, nothing more than just showing respect. She works there and didn’t even smile back! I guess her phone texting was more important because then she told me to hold on for 7 seconds. But that’s normal, not being attentive to customers and being on your phone at your job site is normal in todays world? Fianlly after she asked what I wanted and so I told her the B.M.T. Please and when she asked on the “Ultimate B.M.T. “ for toppings. I actually had to verbally ask her to add more lettuce on the sandwich bread because if she didn’t then I basically would just be eating the bread scattered with a just few pieces of chopped leafs of lettuce 🥬 very sad, and unfortunate that we live in a world where people don’t have your best interest, a generous heart towards a customer or see you in a way where they see themselves being unwilling to want to carry out a genuine , meaningful and decent experience in an effort to make whatever you do matter and leave a positive impression on people. That’s not it, she literally gave me 5, 5 tiny little pieces of chopped black olives 🫒 when I asked her if I could please get a little more than that she told me “no that would be breaking the rules”. EVEN WHEN I STATED THAT I WOULD PAY EXTRA FOR EXTRA BLACK OLIVES. something is very wrong with the people in this Country. This person should be re-trailed on how to actually make a proper sandwich if not fired. Her gangster “rap” music in the back of the store wasn’t appealing much so either, since it was interfering with the stores general public’s enjoyment , easy listening music. I should of walked out when she said that she couldn’t add more toppings because what’s a $17.10 foot long supposed to look like to you? Let me ask you this, when you go to your favorite restaurant and tell them how you want it exactly how you describe, do you imagine in your mind - skimpy and without decency or was that just how I was treated. I will be calling corporate in due time to find how who this person is to Subway. - Tommy
Atmosphere: 1
Food: 1
Service: 1
Susan Edwards
Good, but pricey for a Subway
Atmosphere: 4
Food: 4
Service: 4
Shasta Rogers
Obviously they need more than 2 people working on Friday afternoon at noon. Both employees tried their best to keep up but the sandwiches are sloppy, they're mixing up the order of the line, I asked for a large and got a medium. On top of that $15 for a foot long sandwich combo is crazy. Never returning to a subway because I was so severely disappointed.
Atmosphere: 1
Food: 1
Service: 3
Taylor Ortega
I placed an order online around 11:45am to have lunch ready when the time comes.. the order says it’ll be ready at 1pm. I arrive at Subway around 1:08pm and they’re telling me they’re barely working on it… 😑 Okay… So I sit and wait patiently while they’re working on it, then they called me by the wrong name only to find out there not working on my order and I showed them the email of my order with my name… they’re so confused. Then the lady in the back comes out of nowhere, she had my order sitting there the ENTIRE 15 minutes I been sitting and waiting.. there goes half my lunch break.. I am upset because of the lack of customer service, communication, time management and lack of apology from the subway team. I hope this review reaches headquarters.
Villaran Transportation
They don't listen when they make your food. Wrong meat on sandwich. Explained how I wanted it. They just don't care.
Great place for a quick Sub. (Had mine toasted too..yum) Very fresh and satisfied my tastebuds.
Luna jofre
Amazing service! Thank you Ikina and Gio 🫶
Steve Freidell
This had to be the worst experience I have ever had and any food establishment!!!! First off there was hair all in the sandwich that was made. When I brought my sub back to show them. The manager wouldn't even look at the sub. She kept saying there is no hair. I look around and there is no hair nets being used at all, the most disgusting thing ever!!! This place sould really be looked into by the heath department. I asked for a refund and she said she didn't have both subs that were made, and kept fighting with me. As she tried making me a different sandwich, like I would ever eat here again!!!! Never go to this place, unless you like hairballs with your cold cuts. Happy Gilmore would be ashamed!!!!!
Erika Perez Ruiz
I usually go here they're very nice I don't know if this girl was new but she charged me wrong gave me extra things that I didn't even ask for... and she didn't even ask how she could make it better I did not get her name and on the receipt is not her name very unprofessional but it says Javier zuniga is the director of operations
Mel M
I ordered on the app in advance as I had a time line to follow. Later, when I checked the app, it said it was ready. I came to this store. Tried the drive thru but no one answered at the menu or window. I came inside and was asked to wait while she finished helping another customer. She finished and started making my sandwiches!!! Why say it's ready in the app if it is not!?! When I asked about this she said there were other customers that came. Again, why say it's ready in the app!?! Not going to bother with location again. Apparently using the app is too difficult.
Every time I go through the drive thru here I ask for extra sauce on my sandwich and they never do it. That’s not a complicated request… just put extra sauce what is so hard about that.
Atmosphere: 1
Food: 1
Service: 1
Personal space with the food you want
Atmosphere: 5
Food: 5
Service: 5
Great Philly steak and cheese
Atmosphere: 5
Food: 5
Service: 5
I ordered a double tuna and they didn't even put hard any tuna in my sandwich I would never eat there again My meal cost me $21 just for bread
Atmosphere: 3
Food: 1
Service: 2
Everytime I give this location another chance Im reminded why I don't come here.
Old stale bread, wilted vegetables, uneven proportions, slow careless service, burned meatballs that taste like theyve been sitting for days. Im not coming back.
Atmosphere: 1
Food: 1
Service: 1
Very upset. Very disappointed, and concerned. I’m looking at my receipt for the “served by : 7928 “ sandwich maker, for Subway in Las Vegas on Pecos and Patrick Rd. who I kindly told them how I’d like my sandwich made. I walked in at 9:00pm looked her and smiled, nothing more than just showing respect. She works there and didn’t even smile back! I guess her phone texting was more important because then she told me to hold on for 7 seconds. But that’s normal, not being attentive to customers and being on your phone at your job site is normal in todays world? Fianlly after she asked what I wanted and so I told her the B.M.T. Please and when she asked on the “Ultimate B.M.T. “ for toppings. I actually had to verbally ask her to add more lettuce on the sandwich bread because if she didn’t then I basically would just be eating the bread scattered with a just few pieces of chopped leafs of lettuce 🥬 very sad, and unfortunate that we live in a world where people don’t have your best interest, a generous heart towards a customer or see you in a way where they see themselves being unwilling to want to carry out a genuine , meaningful and decent experience in an effort to make whatever you do matter and leave a positive impression on people. That’s not it, she literally gave me 5, 5 tiny little pieces of chopped black olives 🫒 when I asked her if I could please get a little more than that she told me “no that would be breaking the rules”. EVEN WHEN I STATED THAT I WOULD PAY EXTRA FOR EXTRA BLACK OLIVES. something is very wrong with the people in this Country. This person should be re-trailed on how to actually make a proper sandwich if not fired. Her gangster “rap” music in the back of the store wasn’t appealing much so either, since it was interfering with the stores general public’s enjoyment , easy listening music. I should of walked out when she said that she couldn’t add more toppings because what’s a $17.10 foot long supposed to look like to you? Let me ask you this, when you go to your favorite restaurant and tell them how you want it exactly how you describe, do you imagine in your mind - skimpy and without decency or was that just how I was treated. I will be calling corporate in due time to find how who this person is to Subway. - Tommy
Atmosphere: 1
Food: 1
Service: 1
Good, but pricey for a Subway
Atmosphere: 4
Food: 4
Service: 4
Obviously they need more than 2 people working on Friday afternoon at noon. Both employees tried their best to keep up but the sandwiches are sloppy, they're mixing up the order of the line, I asked for a large and got a medium. On top of that $15 for a foot long sandwich combo is crazy. Never returning to a subway because I was so severely disappointed.
Atmosphere: 1
Food: 1
Service: 3
I placed an order online around 11:45am to have lunch ready when the time comes.. the order says it’ll be ready at 1pm. I arrive at Subway around 1:08pm and they’re telling me they’re barely working on it… 😑 Okay… So I sit and wait patiently while they’re working on it, then they called me by the wrong name only to find out there not working on my order and I showed them the email of my order with my name… they’re so confused. Then the lady in the back comes out of nowhere, she had my order sitting there the ENTIRE 15 minutes I been sitting and waiting.. there goes half my lunch break.. I am upset because of the lack of customer service, communication, time management and lack of apology from the subway team. I hope this review reaches headquarters.
They don't listen when they make your food. Wrong meat on sandwich. Explained how I wanted it. They
just don't care.
Restaurantji Recommends
Great place for a quick Sub.
(Had mine toasted too..yum)
Very fresh and satisfied my tastebuds.
Amazing service! Thank you Ikina and Gio 🫶
This had to be the worst experience I have ever had and any food establishment!!!! First off there was hair all in the sandwich that was made. When I brought my sub back to show them. The manager wouldn't even look at the sub. She kept saying there is no hair. I look around and there is no hair nets being used at all, the most disgusting thing ever!!! This place sould really be looked into by the heath department. I asked for a refund and she said she didn't have both subs that were made, and kept fighting with me. As she tried making me a different sandwich, like I would ever eat here again!!!! Never go to this place, unless you like hairballs with your cold cuts. Happy Gilmore would be ashamed!!!!!
I usually go here they're very nice I don't know if this girl was new but she charged me wrong gave me extra things that I didn't even ask for... and she didn't even ask how she could make it better I did not get her name and on the receipt is not her name very unprofessional but it says Javier zuniga is the director of operations
I ordered on the app in advance as I had a time line to follow. Later, when I checked the app, it said it was ready. I came to this store. Tried the drive thru but no one answered at the menu or window. I came inside and was asked to wait while she finished helping another customer. She finished and started making my sandwiches!!! Why say it's ready in the app if it is not!?! When I asked about this she said there were other customers that came. Again, why say it's ready in the app!?! Not going to bother with location again. Apparently using the app is too difficult.
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