This subway is the worst experience I’ve ever had in food services. I walked in asking if I can purchase a sandwich, but without the bread, they said yes then she proceeded to tell me that I would have to pay extra. I asked well why should I pay extra when I’m getting less ingredients. I then told her that I was keto and I was trying to stay away from the carbs so I don’t eat bread. A gentleman stepped in and told me yeah we can accommodate you. However you’re going to have to pay extra cause it’s for a salad. I told him if I wanted a salad I would’ve asked for a salad. I don’t want a salad. I just want the sandwich style without bread. However, he decided instead of the polite and courteous and kind with the great customer service. Tell me that I was just being cheap because I didn’t wanna pay. I asked for his name. He said they don’t give out names. Then I asked for his manager name he said again we don’t give out names. I told him it was illegal for me to not be able to identify who I am speaking to when customer service. He told me I was a liar and I was banned from Subway. I was not able to get names, but I was able to get pictures of the staff members who I experienced this with.
alejandra zambrano
I went to eat with my husband and two kids, I couldn't use the bathroom because customers weren't allowed to use it, the time was 6:15 pm, they didn't let us eat inside either, definitely the worst.
Food: 1
Service: 1
Quincee Jackson
Just had a very unfortunate experience here today. I picked up a friend from surgery and she was hungry. I bring her over a chair from a table to sit in while she waits in line. My friend lets the lady know that her order will come from the app (which we do often) but there must have been a misunderstanding bc after the sandwich is made (with lots of extra veggies, veggies are free in the app? Idk about in store but extra spinach and extra bell peppers are free with the app) the lady starts freaking out because the app order placed didn’t have veggies on it. My friend doesn’t usually have to go through and add the free veggies when she places an app order in store, but the lady kept saying she has to make the app order exactly like how it says (annoying but okay whatever I understand) So we were like okay just cancel the app order and we’ll place it again. But the lady didn’t want to cancel the order and was really mad. I bring the chair over again to my friend so she can sit again bc it’s taking a while. Mind you the sandwich is already made a paid for. The lady is still mad so I told her that it seemed silly, but we don’t want her to have to work harder than she needs to, so like we can fix it. But she didn’t offer any solutions, she just makes a call to talk to someone about the situation and starts telling my friend shes not allowed to sit down, and the chair needs to be put back in its place even tho the situation wasn’t resolved yet. It seemed like she was being purposefully unreasonable. At first we thought maybe the lady’s bosses are just terrible to her and maybe it wasn’t the lady’s fault, but after we left, another woman told us that that lady was actually the owner and that she’s literally just terrible and stingy like that.
Matthew Carey
They closed 20 early then the time said so I wasted my time for nothing
ANTONIO GONZALEZ PETETT
Sunday 27 2025 6:18 pm
I'll never return to this establishment. They wouldn't redeem a coupon for my sandwich. Casinos have people who reserve the right to offer promotions and tell you when you arrive. If you want to redeem a coupon, this isn't the place to go. I just want to win. Never recommend it. Don't go there.
Service: 1
Michael Allen
After spending 24 dollars on a 6 inch and a wrap We were told we cannot have a water cup ,the employee said there location dose not give out water cups And they did not have all the items available I asked about black olives and was told they won't be till Aug 6 Worst experience ever I even worked for 3 subway amongst my time no water cup smh
Atmosphere: 5
Food: 2
Service: 1
miles davis
Closed before 10 all lights off soon as I pulled in
Atmosphere: 1
Food: 1
Service: 1
Karina Garcia
If I could give -0 to this specific location for rudeness and bad service with employees.there is q lady that is works on the afternoon shift other ugly attitude no costumer service at all
Delondo Benton
The little lady here has thee worst customer service in the valley. If you don't pay for your meal first you are prohibited of cleaning up before eating your purchase. The worst in 4 years of being here!!!! POST IT!!!
Rylie Hunter
The lady who is working right now on May 14th at 7:35pm is unbelievably rude and unaccommodating. I walked in and ordered my sandwich with a different employee who was very nice and patient with me while I figured out what it was I wanted to order. Once she made my sandwich I saw that I had a coupon on my app and I was trying to figure out how to use it. After a couple minutes the rude lady told the nice lady that she could go home. Now, as I’m still trying to figure out my coupon I asked the rude lady if she could help me and she said she has no clue how to use the app and that the coupon was probably for online orders only. So I asked if I could sit down while I placed the order online (I had to ask because all the chairs Were flipped upside down on top of all the tables) And I was also on crutches. She said no, and that it wasn’t her Decision, but it was her bosses and that she would get in trouble if I was to sit down because they were so close to closing. I said Miss, you guys close at 9 PM. Her reply was we close at 8:30. It’s posted on the door that they close at 9pm. Now remember it is 7:35 PM so not only are they an hour and a half before they close she’s trying to close in half hour earlier than is posted and it is still almost a full hour before they close even if she was correct so instead of letting me and my crippled leg sit down She decided to argue With me and told me that I could go place the order somewhere else because she was not able to help me with the code I asked to speak with her boss and that’s when the attitude started getting more aggressive and she said so there’s no one here right now except for me So I don’t know what to tell you I said you’re being very rude and you could be a little more accommodating and she goes. It’s not me. It’s the rules. So I told her not to worry about it and that I will be talking to her boss about this And she said go ahead and have a great day. I cannot believe the audacity of this lady to not let me sit down while I am on crutches let alone not even try to help me after my sandwich is already been made. I had the money to pay for it, but after an experience like that, I just left. This was absolutely incredible. That places allow people to do this. Worst customer service absolutely incredibly rude and the audacity to not let customers sit down an hour and a half before closing time.
Great staff, friendly service, the staff look out for students after-school 👍 Thank you.
Myia December
wouldn’t let me use the bathroom even tho my fiancé was already ordering, told us that we had to pay first and she hadn’t even started the sandwich topping process (mind you i’m about to pee myself) and she was super rude, (an older asian lady) she had no hospitality skills, was rude the whole time, and was super skimpy on the toppings. by far the worst subway i’ve even been to.
Sqoody7 InVegas
*update 2 Nov* changing my review to one star, after going back to this location again last night, unfortunately, it was 9:00 p.m. on a Friday and according to the sign on their door they were open. A guy who was cleaning said that they had closed early because of an incident with the police. This is the second time in the last week where I stopped at this location and they were closed for no reason. As I was driving to another Subway my wife happened to call simply to ask about hours they were open, that's it. And the same guy (there was only two people cleaning one male and one female) who was working who had told me about why they were closed answered the phone screaming and yelling at my wife for no reason. I call this morning and after my first call they blocked my number so I had to call anonymously non-stop for 30 minutes just to get someone to finally pick up the phone who claimed to be the manager (maybe it was the same guy from last night and he finally took his medication to calm down) but honestly who knows if he is, and he said "no the person did not yell". So apparently the person that I've been married to for 20 years lied to me for no reason or the subway is a piece of crap. Just look at all the other reviews
I hate Nevada Day, it's the worst holiday in the world, you put a sign on your front door that you close at 6:00 p.m. that doesn't do me any good at 9p genius
Atmosphere: 1
Food: 1
Service: 1
Mikayla Redding
This is crazy Halloween hours but every other subway within the city is open. Sounds like some really lazy employees to me.
Atmosphere: 1
Food: 1
Service: 1
Jose Guzman
Some white old dude is super rude he didn’t let my daughter use the restroom room he said customers only I told him I would pay for a water and refused my 11 year old daughter use the restroom and she had and restroom accident this happened on 10-24-2024 at 6:21 pm the only white old dude with no hair really disappointed
This subway is the worst experience I’ve ever had in food services. I walked in asking if I can purchase a sandwich, but without the bread, they said yes then she proceeded to tell me that I would have to pay extra. I asked well why should I pay extra when I’m getting less ingredients. I then told her that I was keto and I was trying to stay away from the carbs so I don’t eat bread. A gentleman stepped in and told me yeah we can accommodate you. However you’re going to have to pay extra cause it’s for a salad. I told him if I wanted a salad I would’ve asked for a salad. I don’t want a salad. I just want the sandwich style without bread. However, he decided instead of the polite and courteous and kind with the great customer service. Tell me that I was just being cheap because I didn’t wanna pay. I asked for his name. He said they don’t give out names. Then I asked for his manager name he said again we don’t give out names. I told him it was illegal for me to not be able to identify who I am speaking to when customer service. He told me I was a liar and I was banned from Subway. I was not able to get names, but I was able to get pictures of the staff members who I experienced this with.
I went to eat with my husband and two kids, I couldn't use the bathroom because customers weren't allowed to use it, the time was 6:15 pm, they didn't let us eat inside either, definitely the worst.
Food: 1
Service: 1
Just had a very unfortunate experience here today. I picked up a friend from surgery and she was hungry. I bring her over a chair from a table to sit in while she waits in line. My friend lets the lady know that her order will come from the app (which we do often) but there must have been a misunderstanding bc after the sandwich is made (with lots of extra veggies, veggies are free in the app? Idk about in store but extra spinach and extra bell peppers are free with the app) the lady starts freaking out because the app order placed didn’t have veggies on it. My friend doesn’t usually have to go through and add the free veggies when she places an app order in store, but the lady kept saying she has to make the app order exactly like how it says (annoying but okay whatever I understand) So we were like okay just cancel the app order and we’ll place it again. But the lady didn’t want to cancel the order and was really mad. I bring the chair over again to my friend so she can sit again bc it’s taking a while. Mind you the sandwich is already made a paid for. The lady is still mad so I told her that it seemed silly, but we don’t want her to have to work harder than she needs to, so like we can fix it. But she didn’t offer any solutions, she just makes a call to talk to someone about the situation and starts telling my friend shes not allowed to sit down, and the chair needs to be put back in its place even tho the situation wasn’t resolved yet. It seemed like she was being purposefully unreasonable. At first we thought maybe the lady’s bosses are just terrible to her and maybe it wasn’t the lady’s fault, but after we left, another woman told us that that lady was actually the owner and that she’s literally just terrible and stingy like that.
They closed 20 early then the time said so I wasted my time for nothing
Sunday 27 2025 6:18 pm
I'll never return to this establishment. They wouldn't redeem a coupon for my sandwich. Casinos have people who reserve the right to offer promotions and tell you when you arrive. If you want to redeem a coupon, this isn't the place to go. I just want to win. Never recommend it. Don't go there.
Service: 1
After spending 24 dollars on a 6 inch and a wrap
We were told we cannot have a water cup ,the employee said there location dose not give out water cups
And they did not have all the items available I asked about black olives and was told they won't be till Aug 6
Worst experience ever I even worked for 3 subway amongst my time no water cup smh
Atmosphere: 5
Food: 2
Service: 1
Closed before 10 all lights off soon as I pulled in
Atmosphere: 1
Food: 1
Service: 1
If I could give -0 to this specific location for rudeness and bad service with employees.there is q lady that is works on the afternoon shift other ugly attitude no costumer service at all
The little lady here has thee worst customer service in the valley. If you don't pay for your meal first you are prohibited of cleaning up before eating your purchase. The worst in 4 years of being here!!!! POST IT!!!
The lady who is working right now on May 14th at 7:35pm is unbelievably rude and unaccommodating. I walked in and ordered my sandwich with a different employee who was very nice and patient with me while I figured out what it was I wanted to order. Once she made my sandwich I saw that I had a coupon on my app and I was trying to figure out how to use it. After a couple minutes the rude lady told the nice lady that she could go home. Now, as I’m still trying to figure out my coupon I asked the rude lady if she could help me and she said she has no clue how to use the app and that the coupon was probably for online orders only. So I asked if I could sit down while I placed the order online (I had to ask because all the chairs Were flipped upside down on top of all the tables) And I was also on crutches. She said no, and that it wasn’t her Decision, but it was her bosses and that she would get in trouble if I was to sit down because they were so close to closing. I said Miss, you guys close at 9 PM. Her reply was we close at 8:30. It’s posted on the door that they close at 9pm. Now remember it is 7:35 PM so not only are they an hour and a half before they close she’s trying to close in half hour earlier than is posted and it is still almost a full hour before they close even if she was correct so instead of letting me and my crippled leg sit down She decided to argue With me and told me that I could go place the order somewhere else because she was not able to help me with the code I asked to speak with her boss and that’s when the attitude started getting more aggressive and she said so there’s no one here right now except for me So I don’t know what to tell you I said you’re being very rude and you could be a little more accommodating and she goes. It’s not me. It’s the rules. So I told her not to worry about it and that I will be talking to her boss about this And she said go ahead and have a great day. I cannot believe the audacity of this lady to not let me sit down while I am on crutches let alone not even try to help me after my sandwich is already been made. I had the money to pay for it, but after an experience like that, I just left. This was absolutely incredible. That places allow people to do this. Worst customer service absolutely incredibly rude and the audacity to not let customers sit down an hour and a half before closing time.
Restaurantji Recommends
Great staff, friendly service, the staff look out for students after-school 👍 Thank you.
wouldn’t let me use the bathroom even tho my fiancé was already ordering, told us that we had to pay first and she hadn’t even started the sandwich topping process (mind you i’m about to pee myself) and she was super rude, (an older asian lady) she had no hospitality skills, was rude the whole time, and was super skimpy on the toppings. by far the worst subway i’ve even been to.
*update 2 Nov* changing my review to one star, after going back to this location again last night, unfortunately, it was 9:00 p.m. on a Friday and according to the sign on their door they were open. A guy who was cleaning said that they had closed early because of an incident with the police. This is the second time in the last week where I stopped at this location and they were closed for no reason. As I was driving to another Subway my wife happened to call simply to ask about hours they were open, that's it. And the same guy (there was only two people cleaning one male and one female) who was working who had told me about why they were closed answered the phone screaming and yelling at my wife for no reason. I call this morning and after my first call they blocked my number so I had to call anonymously non-stop for 30 minutes just to get someone to finally pick up the phone who claimed to be the manager (maybe it was the same guy from last night and he finally took his medication to calm down) but honestly who knows if he is, and he said "no the person did not yell". So apparently the person that I've been married to for 20 years lied to me for no reason or the subway is a piece of crap. Just look at all the other reviews
I hate Nevada Day, it's the worst holiday in the world, you put a sign on your front door that you close at 6:00 p.m. that doesn't do me any good at 9p genius
Atmosphere: 1
Food: 1
Service: 1
This is crazy Halloween hours but every other subway within the city is open. Sounds like some really lazy employees to me.
Atmosphere: 1
Food: 1
Service: 1
Some white old dude is super rude he didn’t let my daughter use the restroom room he said customers only I told him I would pay for a water and refused my 11 year old daughter use the restroom and she had and restroom accident this happened on 10-24-2024 at 6:21 pm the only white old dude with no hair really disappointed
Atmosphere: 1
Food: 1
Service: 1
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