*update 2 Nov* changing my review to one star, after going back to this location again last night, unfortunately, it was 9:00 p.m. on a Friday and according to the sign on their door they were open. A guy who was cleaning said that they had closed early because of an incident with the police. This is the second time in the last week where I stopped at this location and they were closed for no reason. As I was driving to another Subway my wife happened to call simply to ask about hours they were open, that's it. And the same guy (there was only two people cleaning one male and one female) who was working who had told me about why they were closed answered the phone screaming and yelling at my wife for no reason. I call this morning and after my first call they blocked my number so I had to call anonymously non-stop for 30 minutes just to get someone to finally pick up the phone who claimed to be the manager (maybe it was the same guy from last night and he finally took his medication to calm down) but honestly who knows if he is, and he said "no the person did not yell". So apparently the person that I've been married to for 20 years lied to me for no reason or the subway is a piece of crap. Just look at all the other reviews
I hate Nevada Day, it's the worst holiday in the world, you put a sign on your front door that you close at 6:00 p.m. that doesn't do me any good at 9p genius
Atmosphere: 1
Food: 1
Service: 1
Mikayla Redding
This is crazy Halloween hours but every other subway within the city is open. Sounds like some really lazy employees to me.
Atmosphere: 1
Food: 1
Service: 1
Jose Guzman
Some white old dude is super rude he didn’t let my daughter use the restroom room he said customers only I told him I would pay for a water and refused my 11 year old daughter use the restroom and she had and restroom accident this happened on 10-24-2024 at 6:21 pm the only white old dude with no hair really disappointed
Atmosphere: 1
Food: 1
Service: 1
Valeria Gutierrez
Very rude if you can avoid going to this subway do so. The Asian lady along with this other girl with a nose piercing act like they’re slow or something my mother in law asked for mustard on her sandwich the girl with the nose piercing put honey mustard on it after my mother in law kept saying no even I heard her saying no from sitting down yet she proceeded to put the honey mustard on her sandwich. They skimp you on veggies I had to ask for more 2 times. My MIL asked for more jalapeños on the side they REFUSED to give her any even when she offered to pay for them. Over all very poor costumer service LAZY. Rude and disgusting very disrespectful that Asian lady really needs to be fired. I see all these reviews with similar situation to ours and nothing has been done yet is MIND BLOWING.
Atmosphere: 1
Food: 1
Service: 1
Samantha Johnson
Horrible Service, Hospitality, Attitude, People. Went in after having almost being hit by a car, person who almost hit us came in behind us which we had stated, we then were told that what we ordered was not applicable to coupons which the coupon does not state that the items we ordered were not valid we were rushed to pay while the person who almost hit us made comments about us hurrying and paying and was super close to my boyfriend while doing so. We were then then told to leave by assuming the manager after the person who almost hit us with their car shoved my boyfriend. They continued to help the guy who attacked us. As 2 people who work in hospitality these people need to learn.
Atmosphere: 1
Food: 1
Service: 1
Chriistiina A
Very disappointed regarding the situation faced there yesterday at the store I entered with my mother who's elderly she uses a cane we enter to oder food we already started the order choose bread type of the sandwich and etc... meanwhile ordering the sandwich i and therefore asked the employee if my mother can use the restroom or if we can get the password so she can enter she stated until she is done doing the sandwich and pay.At the time of the incident there we were the only customers in the store and there was no one behind us to order either and the lobby was empty, and there was two employees during the time the incident. I did ask the asian lady that was doing the sandwich if she can let the other employee open the door for my mother she refused the let the employee to open the door she stated no until the sandwich is done and we pay. Then subway should have a sing that states NO RESTROOM FOR CUSTOMERS. I usually come to this location to get my food but I would not be coming no longer here because they refuse to open the restroom door for my mother who's elderly.
Tony Biondo
Actually just terrible. How that old dude Keith is allowed to own a store is beyond me. Must be daddy’s money and a lack of care from corporate. He is very rude and very crooked.
Atmosphere: 1
Food: 1
Service: 1
mike messina
Never walked in. But when I was outside the store I heard this one guy yelling. I am like if that is the manager. That's just terrible.
Atmosphere: 1
iarand
I enjoy their grilled chicken sandwich with all veggies, chipotle sauce, mayo, olive oil, vinegar, salt?
Atmosphere: 5
Food: 5
Service: 5
Jessica Diaz
Not very clean I seen a couple of lil critters walking around yuck disgusting need to be on fox new dirty dining Fox new were you at!!
This location sucks. They're always closing early or all together.
Atmosphere: 1
Food: 3
Service: 1
Jr Beatz
Just go somewhere else! The lady didn't smile, didn't hear what I asked, wasn't willing to make my sandwich the way I asked & when I said something about the soggy veggies it was an issue. Mind you she bought them (tomatoes) FROM THE BACK IN HER HAND to put atop my sandwich ? Will definitely walk to another location before even considering this 1! So very sad because I always go to this location but for unwarranted attitude, NO THANKS!
Atmosphere: 1
Food: 1
Service: 1
Shamika Smith
CUSTOMER SERVICE SUCKS. ITS A OLDER GUY WORKING VERY RUDE UNPROFESSIONAL AND ONLY GIVES RESPECT TO KIDS BECAUSE HE SAYS HE SEE THEM EVERYDAY AFTER SCHOOL.
Atmosphere: 1
Service: 1
Dennis Gomez
Owner is racist. And doesn’t care about customer service. Couldn’t even get an extra slice of tomato on my sandwich. Very rude and drains you mentally after having a hard day at work and you just want to be treated with respect for service you pay for. Food was -5/10 and the portions they add don’t fill you up.
*update 2 Nov* changing my review to one star, after going back to this location again last night, unfortunately, it was 9:00 p.m. on a Friday and according to the sign on their door they were open. A guy who was cleaning said that they had closed early because of an incident with the police. This is the second time in the last week where I stopped at this location and they were closed for no reason. As I was driving to another Subway my wife happened to call simply to ask about hours they were open, that's it. And the same guy (there was only two people cleaning one male and one female) who was working who had told me about why they were closed answered the phone screaming and yelling at my wife for no reason. I call this morning and after my first call they blocked my number so I had to call anonymously non-stop for 30 minutes just to get someone to finally pick up the phone who claimed to be the manager (maybe it was the same guy from last night and he finally took his medication to calm down) but honestly who knows if he is, and he said "no the person did not yell". So apparently the person that I've been married to for 20 years lied to me for no reason or the subway is a piece of crap. Just look at all the other reviews
I hate Nevada Day, it's the worst holiday in the world, you put a sign on your front door that you close at 6:00 p.m. that doesn't do me any good at 9p genius
Atmosphere: 1
Food: 1
Service: 1
This is crazy Halloween hours but every other subway within the city is open. Sounds like some really lazy employees to me.
Atmosphere: 1
Food: 1
Service: 1
Some white old dude is super rude he didn’t let my daughter use the restroom room he said customers only I told him I would pay for a water and refused my 11 year old daughter use the restroom and she had and restroom accident this happened on 10-24-2024 at 6:21 pm the only white old dude with no hair really disappointed
Atmosphere: 1
Food: 1
Service: 1
Very rude if you can avoid going to this subway do so. The Asian lady along with this other girl with a nose piercing act like they’re slow or something my mother in law asked for mustard on her sandwich the girl with the nose piercing put honey mustard on it after my mother in law kept saying no even I heard her saying no from sitting down yet she proceeded to put the honey mustard on her sandwich. They skimp you on veggies I had to ask for more 2 times. My MIL asked for more jalapeños on the side they REFUSED to give her any even when she offered to pay for them. Over all very poor costumer service LAZY. Rude and disgusting very disrespectful that Asian lady really needs to be fired. I see all these reviews with similar situation to ours and nothing has been done yet is MIND BLOWING.
Atmosphere: 1
Food: 1
Service: 1
Horrible Service, Hospitality, Attitude, People. Went in after having almost being hit by a car, person who almost hit us came in behind us which we had stated, we then were told that what we ordered was not applicable to coupons which the coupon does not state that the items we ordered were not valid we were rushed to pay while the person who almost hit us made comments about us hurrying and paying and was super close to my boyfriend while doing so. We were then then told to leave by assuming the manager after the person who almost hit us with their car shoved my boyfriend. They continued to help the guy who attacked us. As 2 people who work in hospitality these people need to learn.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed regarding the situation faced there yesterday at the store I entered with my mother who's elderly she uses a cane we enter to oder food we already started the order choose bread type of the sandwich and etc... meanwhile ordering the sandwich i and therefore asked the employee if my mother can use the restroom or if we can get the password so she can enter she stated until she is done doing the sandwich and pay.At the time of the incident there we were the only customers in the store and there was no one behind us to order either and the lobby was empty, and there was two employees during the time the incident. I did ask the asian lady that was doing the sandwich if she can let the other employee open the door for my mother she refused the let the employee to open the door she stated no until the sandwich is done and we pay. Then subway should have a sing that states NO RESTROOM FOR CUSTOMERS. I usually come to this location to get my food but I would not be coming no longer here because they refuse to open the restroom door for my mother who's elderly.
Actually just terrible. How that old dude Keith is allowed to own a store is beyond me. Must be daddy’s money and a lack of care from corporate. He is very rude and very crooked.
Atmosphere: 1
Food: 1
Service: 1
Never walked in. But when I was outside the store I heard this one guy yelling. I am like if that is the manager. That's just terrible.
Atmosphere: 1
I enjoy their grilled chicken sandwich with all veggies, chipotle sauce, mayo, olive oil, vinegar, salt?
Atmosphere: 5
Food: 5
Service: 5
Not very clean I seen a couple of lil critters walking around yuck disgusting need to be on fox new dirty dining Fox new were you at!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not recommended
Atmosphere: 1
Food: 1
Service: 1
This location sucks. They're always closing early or all together.
Atmosphere: 1
Food: 3
Service: 1
Just go somewhere else! The lady didn't smile, didn't hear what I asked, wasn't willing to make my sandwich the way I asked & when I said something about the soggy veggies it was an issue. Mind you she bought them (tomatoes) FROM THE BACK IN HER HAND to put atop my sandwich ? Will definitely walk to another location before even considering this 1! So very sad because I always go to this location but for unwarranted attitude, NO THANKS!
Atmosphere: 1
Food: 1
Service: 1
CUSTOMER SERVICE SUCKS. ITS A OLDER GUY WORKING VERY RUDE UNPROFESSIONAL AND ONLY GIVES RESPECT TO KIDS BECAUSE HE SAYS HE SEE THEM EVERYDAY AFTER SCHOOL.
Atmosphere: 1
Service: 1
Owner is racist. And doesn’t care about customer service. Couldn’t even get an extra slice of tomato on my sandwich. Very rude and drains you mentally after having a hard day at work and you just want to be treated with respect for service you pay for. Food was -5/10 and the portions they add don’t fill you up.
Atmosphere: 1
Food: 1
Service: 1
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