Subway
10550 Southern Highlands Pkwy Suite 100, Las Vegas
(702) 617-2815
Recent Reviews
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I recently visited this location on my lunch break. When I arrived, I checked the cookie case to see if they were any fresh cookies and they were not, but there were some inside of the storage where the bread is kept. The woman working was asked to slightly warm the sandwich however she put it in there for 30 seconds so I asked her to remove it early and she apparently caught an attitude. Once I arrived at the register, I asked her if I could have the cookies out of it, and she stated that she did not have any which was a blatant lie. So I questioned if those were cookies at the bottom of the Storage and she said well yeah but they’re at the bottom which I’m not sure what that was supposed to mean. After giving me attitude, she decided that she will go get the cookies from the Storage instead of giving me the old cookies that were sitting inside the cookie case. This location definitely needs to be more professional and friendly. There should be no reason to give a customer attitude and you’re out of subway where everything is supposed to be fresh..
Atmosphere: 1
Food: 3
Service: 1
- DO NOT ORDER VEGETARIAN. Workers don’t switch gloves between handling meat and handling the veggie patties…..
- worker was on his phone while we tried to pay and he hadn’t put it through so nothing was happening on the pin pad. We asked him to fix it and he waited till he was done with his phone to actually push the payment through. Had an attitude with us.
Atmosphere: 1
Food: 1
Service: 1
Slow workers, dirty location. Especially the bathroom.
Worker makes a great sandwich +points for being pretty
Ordered online my order was supposed to be toasted. Sub was messy,cold, not toasted. Don’t recommend this location. People don’t know how to read.
Food: 1
Service: 1
Restaurant is dirty and dirty.
Employees are not friendly.
Parking: A lot of parking.
Atmosphere: 1
Food: 1
Service: 1
Manager Ana is so nasty, the place is dirty and the service sux! How people like that is attending costumers? Very disappointment. I was expecting a high standard because the location of the place….
Went in yesterday to order 3 sandwiches, and the young black girl with a very round face who made them was super passive aggressive and rude. After she toasted my second sandwich, she asked if I wanted my third sandwich toasted as well. When I replied "yes" she fake-smiled at me and said "you could've told me that." Excuse me??? She only asked about my 2nd sandwich the first time, not my third one. She should've asked if I wanted both toasted the at the same time... I'm not a mind reader. Then I told her I had a coupon when I was about to pay, and she fake-smiled at me again and said "you could've told me that" and looked annoyed putting my order in the machine. She didn't even ask me first. Poor customer service. That worker needs to fix her attitude asap.
Atmosphere: 1
Food: 4
Service: 1
The manager Ana is very rude. She argues and yells at employees in front of customers and no not just her husband. She argues and yells at customers as well. I’m also worried about the cleanliness I’ve seen employees drop a knife and use it to cut a customers sandwich. The tables are never clean and there’s crumbs all over the floor. I’ve seen the trash overflowing as well and the counters being a mess. The manager I’ve seen and heard her verbally abuse her employees. I’ve been told they were out of the footling cookies but then i saw employees making them. I go here regularly and all of these complaints are things I’ve seen and witnessed multiple times a week. The only reason why I go here still is because it’s the closest subway to me.
Atmosphere: 1
Food: 1
Service: 1
Been coming here for over a year now and they only messed up my order once, everyone is super friendly and all the ingredients are always fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Restaurantji Recommends
I ordered a #20 chicken bacon the bread wasnt toasted correctly it was doughy and soggy the bread was uncooked and it was just a badly made sandwhich,which my Dogs did enjoy the meat onlyminus the uncooked bread because I could not eat it, disgusting and my husbands philly cheesesteak was not what was ordered. Wasted 23$ on this place plus the service was slow and terrible
Atmosphere: 1
Food: 1
Service: 2
7:13 am Friday the 12th. Attention manager, 2 people plus myself walked in and lady working ignored us even after we said hello multiple times to be served. We walked out with no food , she still never said anything. She should be fired.
Atmosphere: 1
Food: 1
Service: 1
I have ordered takeout here twice, and both experiences were delightful, with my most recent visit being the most pleasant. The restaurant is spotless, and the staff’s customer service skills are superb. Linda, in particular, has an excellent attitude and demonstrates supreme customer service skills. I have tried other Subway restaurants in this area of town where the bread was harder than brick, and the staff acted bothered once I arrived. At this location, the bread is soft, and the business is professional. What a difference a location and a happy face behind the counter make! I highly recommend this particular restaurant, and I will return sooner than later.
Atmosphere: 5
Food: 5
Service: 5
Sunday 3-17-24. I came in for my daily lunch at 3pm today. The manager on duty was so rude and even threatened to kick me out of the establishment for just taking my time with my order. On top of that, they refused to give me their name. Terrible customer service, won't be coming back.
Good place to get you sick I
Atmosphere: 1
Food: 1
Service: 1
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