We waited 30 minutes for our food, just for them to tell us that it never went through the system
Service: 1
Doug Springer
Fast food
Atmosphere: 5
Food: 5
Service: 5
Mallory Capers
Super friendly and inviting staff, the best we've ever expierenced! The food was fresh
Atmosphere: 5
Food: 5
Service: 5
Steven Hinrichs
Tons of great food options and after having a bad day this employee who's name is Kaleb made my day better with his witty humor and impeccable services
Atmosphere: 5
Food: 4
Service: 5
DANIELLE DIEPPA
Customer service completely sucks, The prices here are ridiculously expensive, it cost $12 for two chalupas and then $4 for two tacos. After I already checked out and paid I asked the manager if he could bundle this into a combo to save me some money and he said no. He said there was nothing wrong with this and it was the way I ordered it and it is what it is. Just absolute terrible customer service, they ask you if you want to donate your change but they don't ask you if you want a combo!! Ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
Briana Ferrell
I have been to this location a few times because it’s close to my job. However the first time I came in my online order had been cancelled so I had to re order it on the kiosk. The woman behind the counter told me I need to make sure I order online with a big order. I said i understood and apologized as it had been cancelled and we were re ordering and I even showed her how it had been cancelled. She then told me again as we were leaving and told my friend in Spanish the same thing that we need to order online before coming in. We always order online as we did today. I went through the drive through and the lady at the drive through window instantly berated me for coming through the drive through to get my order since it was such a big order. There were 9 meals it was in 3 bags. I said oh okay next time we’ll come in I’m sorry about that. As she was handing me the bags she said it again and I repeated my self. Then she said you know there’s only 3 of us in here so it’s really hard for us to bring your food to the window. I said ok I’m sorry next time we will come in. As I gave everything to my passenger the woman kept the window open staring me down making me extremely uncomfortable. I now understand why this one is always so slow. We will no longer be ordering here and neither will the 11 other medical offices in our building.
Atmosphere: 1
Food: 1
Service: 1
Chloe
Great staff and management, fixes problems quickly, food is always good.
Atmosphere: 4
Food: 5
Service: 5
Jason Arlington
This is a steak, grilled cheese burrito… Where is the beef? Ridiculous thank you for nothing. Service was quick and it's no wonder cause they don't have to cook any meat.
Atmosphere: 5
Food: 1
Service: 5
Mathew Schuette
Got a simple order wrong and didn't know what he was doing in the drive thru at all
Atmosphere: 2
Food: 2
Service: 3
Daniel Skaug
It was horrible....they took about 20 mins to complete my order....they were more concerned with the drive thru then they did with people at the counter
My taco is wet like they didn't cook that meat right My burrito supreme look like mush no lettuce I wish I could take a picture of this crap
Food: 1
Service: 1
Juanita Williams
It was very unfortunate and very sad i had to drive 30 minutes away to this location . Because management on september 26 at 1.30 pm couldn’t help me know what to do to get a refund on the app so i brought my phone and show her and she couldn’t figured it out also so text her tec guy but she didn’t mentioned anything else about it . I expressed my feelings how her other manger that claim talk to me on the phone and she stated we can’t evolve in people feelings that’s cold blooded to me because it’s like take the money and we don’t care if you come back. all i wanted to know how to get a refund on the app and they couldn’t help and the response were not understanding and my face was so long other guest was in my business not knowing what they’re talking about i wanted hr number or the owner number they avoid that. I never try leave review but 30 minutes driver was a lot and just to much and far from my home she said people made mistakes but i call less 20 seconds of the other and it’s my fault i just wanted them to know i felt and i got shut down . food was remade but i feel that was not good enough it was my fault and o well
Atmosphere: 1
Food: 1
Service: 1
Tyreese Eaves-Pleasant
I was walking through the drive thru because I don’t have a vehicle at the moment. They didn’t take my order until I got to the window. I ordered my food. The girl gave me my food without a bag and forgot to give me my drink !! I literally had to remind her ! On top of that, with the delay of process. I missed my bus
Service: 1
Celia Campos
So I tried calling this place to let them know that their bathroom was very clean and then they started being really rude out of no where and said we were stupid for absolutely no reason and the person who said sounded like that was a dude.
Trish
I hate that there is no customer service anymore. Being older and having worked for TB for years, I hate that the food is no longer freshly made at the restaurant. We used to prep everything from the beans in a pot with lard to frying the taco shells daily. I miss one cashier and the cooks in the kitchen. Now, everything comes to the restaurant pre-made and full of nasty additives. Also, all the favorites are gone. Encharito, tostada, taco salad. TB has sold out. 😉
We waited 30 minutes for our food, just for them to tell us that it never went through the system
Service: 1
Fast food
Atmosphere: 5
Food: 5
Service: 5
Super friendly and inviting staff, the best we've ever expierenced! The food was fresh
Atmosphere: 5
Food: 5
Service: 5
Tons of great food options and after having a bad day this employee who's name is Kaleb made my day better with his witty humor and impeccable services
Atmosphere: 5
Food: 4
Service: 5
Customer service completely sucks, The prices here are ridiculously expensive, it cost $12 for two chalupas and then $4 for two tacos. After I already checked out and paid I asked the manager if he could bundle this into a combo to save me some money and he said no. He said there was nothing wrong with this and it was the way I ordered it and it is what it is. Just absolute terrible customer service, they ask you if you want to donate your change but they don't ask you if you want a combo!! Ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
I have been to this location a few times because it’s close to my job. However the first time I came in my online order had been cancelled so I had to re order it on the kiosk. The woman behind the counter told me I need to make sure I order online with a big order. I said i understood and apologized as it had been cancelled and we were re ordering and I even showed her how it had been cancelled. She then told me again as we were leaving and told my friend in Spanish the same thing that we need to order online before coming in. We always order online as we did today. I went through the drive through and the lady at the drive through window instantly berated me for coming through the drive through to get my order since it was such a big order. There were 9 meals it was in 3 bags. I said oh okay next time we’ll come in I’m sorry about that. As she was handing me the bags she said it again and I repeated my self. Then she said you know there’s only 3 of us in here so it’s really hard for us to bring your food to the window. I said ok I’m sorry next time we will come in. As I gave everything to my passenger the woman kept the window open staring me down making me extremely uncomfortable. I now understand why this one is always so slow. We will no longer be ordering here and neither will the 11 other medical offices in our building.
Atmosphere: 1
Food: 1
Service: 1
Great staff and management, fixes problems quickly, food is always good.
Atmosphere: 4
Food: 5
Service: 5
This is a steak, grilled cheese burrito… Where is the beef?
Ridiculous thank you for nothing. Service was quick and it's no wonder cause they don't have to cook any meat.
Atmosphere: 5
Food: 1
Service: 5
Got a simple order wrong and didn't know what he was doing in the drive thru at all
Atmosphere: 2
Food: 2
Service: 3
It was horrible....they took about 20 mins to complete my order....they were more concerned with the drive thru then they did with people at the counter
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
My taco is wet like they didn't cook that meat right My burrito supreme look like mush no lettuce I wish I could take a picture of this crap
Food: 1
Service: 1
It was very unfortunate and very sad i had to drive 30 minutes away to this location . Because management on september 26 at 1.30 pm couldn’t help me know what to do to get a refund on the app so i brought my phone and show her and she couldn’t figured it out also so text her tec guy but she didn’t mentioned anything else about it . I expressed my feelings how her other manger that claim talk to me on the phone and she stated we can’t evolve in people feelings that’s cold blooded
to me because it’s like take the money and we don’t care if you come back. all i wanted to know how to get a refund on the app and they couldn’t help and the response were not understanding and my face was so long other guest was in my business not knowing what they’re talking about i wanted hr number or the owner number they avoid that. I never try leave review but 30 minutes driver was a lot and just to much and far from my home she said people made mistakes but i call less 20 seconds of the other and it’s my fault i just wanted them to know i felt and i got shut down . food was remade but i feel that was not good enough it was my fault and o well
Atmosphere: 1
Food: 1
Service: 1
I was walking through the drive thru because I don’t have a vehicle at the moment. They didn’t take my order until I got to the window. I ordered my food. The girl gave me my food without a bag and forgot to give me my drink !! I literally had to remind her ! On top of that, with the delay of process. I missed my bus
Service: 1
So I tried calling this place to let them know that their bathroom was very clean and then they started being really rude out of no where and said we were stupid for absolutely no reason and the person who said sounded like that was a dude.
I hate that there is no customer service anymore. Being older and having worked for TB for years, I hate that the food is no longer freshly made at the restaurant. We used to prep everything from the beans in a pot with lard to frying the taco shells daily. I miss one cashier and the cooks in the kitchen. Now, everything comes to the restaurant pre-made and full of nasty additives. Also, all the favorites are gone. Encharito, tostada, taco salad. TB has sold out. 😉
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