I’m pregnant and have been having super intense Taco Bell cravings so I finally gave in and got the grilled cheese burrito and this is what the white girl on night shift 11pm gave me. Like I gotta sit here and eat this cold ass shredded cheese that’s supposed to be grilled onto the outside of the tortilla I’m bouta crash out.
Melody Stacey
They take FOREVER to get food out.
Rich Valdivia
Waited in the drive thru for 25 minutes last night! I was told they were short staffed but saw 3 people standing around doing nothing while waiting at the window. I'll never go there again!
Bowie Entertainment
One visit they got the order wrong three times. I live around the corner so I had to drive back twice. I almost thought they were playing a prank because it was so wrong but the young lady was a lil slow or something. Or hi
I deliver from this location for Door Dash and the drive thru is pretty efficient, hence the four stars for service. They can be a lil slow but they get the orders out that drive thru window. And they open late, so I turn my app on at midnight and they get two to three orders at night on weekends.
Atmosphere: 4
Food: 3
Service: 3
Jillian Haskell
Stay open for hours listed and especially turn off your open sign if you close before the scheduled hours.
Abed O
Rude and disgusting . Don’t be disrespectful for customers with No any reason accept because you work at fast food shame on you. Nothing good the food bad the service it’s suck
Atmosphere: 1
Food: 1
Service: 1
Natasha House
Service slow workers are rude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wrap
Tripz _88
Happy to have a Taco Bell close to me great service, friendly people great prices and options.
This is the 5th time I've ordered a black bean vegitarian item, get home, and it's full of beef. Sucks I have to start opening up my food before I leave the drive-through window to make sure there's no meat in it.
Atmosphere: 3
Food: 3
Service: 2
Wildsyde7
Been a customer of Taco Bell since the early 90s and after today's interaction with this location, I will not be returning to any Taco Bell location, ever, in the future as a result of extremely poor customer service, teenagers being in charge of this location with apparently zero management oversight and accountability. The food lately is appearing contaimanated with hair and potentially other causing me to refer this to the SNV Health District and BBB for further investigation. This part I will own, it was my choice to give this location another chance as I had stopped going here since it was taken over by teenage employees throughout. That was my mistake to think they would care about operating a business to make money but if you watch them through the drive-thru windows, they're all on their phones and have airpods in, completly ignoring any kind of duty to the position. This downturn in quality and customer service appears to be rampant in Las Vegas now and can only assume its nation-wide. Taco Bell's parent company YUM! Brands must endorse this type of behavior and mentailiy with their employees at their various resteraunts. Either way, I hate that I had to write this out after being denied to speak with a member of management at the store (told Mario comes in tomorrow morning; how does a restaraunt operate with zero mgmt on-site at all times?). I asked for this person's contact information to relay the situation (Taco Bell promo wasn't displaying a "4 digit" code the resteraunt needed from the app and they told me that it must be me and it's my problem; note: I've had multiple friends attempt this purchase throughout today and got the same result I did "Forbidden" or displaying a code that's longer than 4 digits) Either way this was clearly a failure of communications from the top down and Taco Bell, YUM! Brands and this location should be ashamed of treating long term customers the way I was treated today. I'll also be sharing this to other social media platforms since it's "my problem" and they don't want to honor or accept any responsibility, for anything at this specific location. Good Luck if you eat here now, please check for those hairs (look at the staff lacking hair nets)
Atmosphere: 1
Food: 1
Service: 1
Parish Epps
I just ordered a medium Mountain Dew Blast and was handed a half filled cup. INCONVENIENT! If it weren’t so late I’d walk in and fill my own cup. I however recorded while at the window and I will be talking to a manager tomorrow morning. Meanwhile, I’ll patronize Terrible’s (across the street Grand Teton) and get a larger drink for the same price
Atmosphere: 1
Food: 1
Service: 1
Gmoney Bundle
Went to the drive thru and ordered 6 crunchy tacos. I don't know, but it looked like they forgot to put the meat in the taco. This was mostly lettuce and cheese and hardly any meat. The prices have increased too. The service is good and fast, but, honestly, WHERE'S THE BEEF?????
Atmosphere: 3
Food: 1
Service: 5
raele perez
Never once have i had hair in my food But today there was a knot of brownish hair in my burrito.
I’m pregnant and have been having super intense Taco Bell cravings so I finally gave in and got the grilled cheese burrito and this is what the white girl on night shift 11pm gave me. Like I gotta sit here and eat this cold ass shredded cheese that’s supposed to be grilled onto the outside of the tortilla I’m bouta crash out.
They take FOREVER to get food out.
Waited in the drive thru for 25 minutes last night! I was told they were short staffed but saw 3 people standing around doing nothing while waiting at the window. I'll never go there again!
One visit they got the order wrong three times. I live around the corner so I had to drive back twice. I almost thought they were playing a prank because it was so wrong but the young lady was a lil slow or something. Or hi
I deliver from this location for Door Dash and the drive thru is pretty efficient, hence the four stars for service. They can be a lil slow but they get the orders out that drive thru window. And they open late, so I turn my app on at midnight and they get two to three orders at night on weekends.
Atmosphere: 4
Food: 3
Service: 3
Stay open for hours listed and especially turn off your open sign if you close before the scheduled hours.
Rude and disgusting . Don’t be disrespectful for customers with No any reason accept because you work at fast food shame on you. Nothing good the food bad the service it’s suck
Atmosphere: 1
Food: 1
Service: 1
Service slow workers are rude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wrap
Happy to have a Taco Bell close to me great service, friendly people great prices and options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito, Quesadilla, Wrap
Food was fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
October 12, 2024
Cantina Chicken Taco had sauce that was asked to leave out.
Missing burrito from order
Food: 3
Service: 2
Restaurantji Recommends
This is the 5th time I've ordered a black bean vegitarian item, get home, and it's full of beef. Sucks I have to start opening up my food before I leave the drive-through window to make sure there's no meat in it.
Atmosphere: 3
Food: 3
Service: 2
Been a customer of Taco Bell since the early 90s and after today's interaction with this location, I will not be returning to any Taco Bell location, ever, in the future as a result of extremely poor customer service, teenagers being in charge of this location with apparently zero management oversight and accountability. The food lately is appearing contaimanated with hair and potentially other causing me to refer this to the SNV Health District and BBB for further investigation. This part I will own, it was my choice to give this location another chance as I had stopped going here since it was taken over by teenage employees throughout. That was my mistake to think they would care about operating a business to make money but if you watch them through the drive-thru windows, they're all on their phones and have airpods in, completly ignoring any kind of duty to the position. This downturn in quality and customer service appears to be rampant in Las Vegas now and can only assume its nation-wide. Taco Bell's parent company YUM! Brands must endorse this type of behavior and mentailiy with their employees at their various resteraunts. Either way, I hate that I had to write this out after being denied to speak with a member of management at the store (told Mario comes in tomorrow morning; how does a restaraunt operate with zero mgmt on-site at all times?). I asked for this person's contact information to relay the situation (Taco Bell promo wasn't displaying a "4 digit" code the resteraunt needed from the app and they told me that it must be me and it's my problem; note: I've had multiple friends attempt this purchase throughout today and got the same result I did "Forbidden" or displaying a code that's longer than 4 digits) Either way this was clearly a failure of communications from the top down and Taco Bell, YUM! Brands and this location should be ashamed of treating long term customers the way I was treated today. I'll also be sharing this to other social media platforms since it's "my problem" and they don't want to honor or accept any responsibility, for anything at this specific location. Good Luck if you eat here now, please check for those hairs (look at the staff lacking hair nets)
Atmosphere: 1
Food: 1
Service: 1
I just ordered a medium Mountain Dew Blast and was handed a half filled cup. INCONVENIENT! If it weren’t so late I’d walk in and fill my own cup. I however recorded while at the window and I will be talking to a manager tomorrow morning. Meanwhile, I’ll patronize Terrible’s (across the street Grand Teton) and get a larger drink for the same price
Atmosphere: 1
Food: 1
Service: 1
Went to the drive thru and ordered 6 crunchy tacos. I don't know, but it looked like they forgot to put the meat in the taco. This was mostly lettuce and cheese and hardly any meat. The prices have increased too. The service is good and fast, but, honestly, WHERE'S THE BEEF?????
Atmosphere: 3
Food: 1
Service: 5
Never once have i had hair in my food But today there was a knot of brownish hair in my burrito.
Atmosphere: 1
Food: 1
Service: 1
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