The city closed them, they are fixing whatever needs to be fixed.
Clayton Miyata
Chicken wings are great crispy and alway cooked fast. I'm not sure how they do it, but I alway make Takeout and never have to wait long. Wednesdays it's 99 cent wind day love it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings
low kii savage
just ordered from here for the first time and i got simple stuff bbq wings and lemon pepper wings and they gave me plain wings and the incorrect ranch sauce. it doesnt take much to get an order correct but i wont be trying this place again
Food: 1
THZNxLizard
When mistakes occurred with my order, good service helping me get what I originally asked for.
Reverend eLBo
WHY?!? Why is it SO HARD to get my sauces on the side??? If I order delivery and request the sauces/dressings on the side (per the provided options), the order comes so extremely over sauced, with fries just soaking in a thick layer of sauce. GROSS!!!!!! I'm TIRED of throwing out more than half of my meal because it's slimy.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Buffalo Chicken Fries
Toya Richardson
1st time n last. Too expensive for food that was not fresh.
Atmosphere: 5
Food: 2
Service: 5
M Gibbs
I really thought this place was good. Food was way to salty, they gave me old Chicken strips. Chili cheese fries were trash. And on top of that wayyyyy over expensive. Never again..
Atmosphere: 3
Food: 1
Service: 3
Damian Smith
Cool little chicken spot thats tucked away on craig road, l looked them up months ago but never had the urge to stop in until today. I ordered the 3 wing and 3 strip meal with the sauce on the side. The place was super empty so it didn't take long to get my food. To my surprise it was way better than l expected l got the nashville hot for the chicken strips and the creamy garlic parmesean for the wings. The chickrn strips were just a tad bit overcooked but still good, the wings were on poinr especially with the the dipping sauce. I didn't know that the meal came with fries and they were also on point because l love seasoned fries and they didn't disappoint, l will definitely be stopping back in especially on wing Wednesday because the price is right because you cant beat 99 cent wings. Don't sleep on this place if you are in the area definitely worth stopping in.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wings, Fries, Chicken Fingers
Kobe Dean (Mohawkdude128)
Tl;dr - Food quality is acceptableAt best, service is very poor, cleanliness is poor.I normally have good experiences here and wouldn’t take the time to write a negative review. But after tonight I will not be returning to this location.The food was acceptable at best (the tenders have really gotten smaller) but the reason for the poor review was the service being bad…. Like REALLY bad.The first issue was it took 10 minutes for the order to be placed. Not because it was busy, but because the cashier genuinely struggled to put our orders in the system. She asked us multiple times what we were ordering and had to make numerous corrections and start over three times. I had asked for BBQ sauce to be tossed with the chicken (not as a side dip) and the screen put it as a side; when I asked if she put it tossed she said “yeah that’s how it is”. We paid with a mix of cash and card and she tried to give us change for money we weren’t owed, which was concerning…. I had some confusion about the experience at this point, but I was just ready to eat so I put those aside.We got the food in good time and I checked to see if mine was done as requested, but it was not (I also ordered a side of ranch extra that was missing). I went back up and politely asked the cashier for the ranch I paid for and if my order could be corrected, but she pulled up my order (I think?) and hit me with a “but you ordered the BBQ on the side and you didn’t get extra ranch”. The extra ranch was CLEARY on the receipt, but to my dismay, she put the BBQ as a SIDE and not tossed like I asked, so I was SOL there. The chef came up and then said “it’ll be 89 cents bro” for the ranch even though again, I paid for it already. Eventually, he realized his mistake and gave me the ranch, but BBQ thing was out of the question. It wasn’t really worth the extra trouble at that point, so I just left with what I was given. But I was surprised by the lack of… competence with the cashier. I understand she might be new or training but this was a very challenging interaction from the start.I hope management addresses this opportunity and does a good cleaning inside, because a lot of people are not going to come back if this is the new norm. I’ve never had this issue with the other locations, so I’ll be going to another spot moving forward.
Omg My mom and I enjoyed this place. She love the chicken, just how she wanted it. Man this chicken bomb .We like that it's fried chicken wings. And sauce and seasoning are on point. Service was super fast and fresh ? down my favorite wing spot now.
Wow. This place has really gone down hill. Nearly $20 for the smallest chicken strips I have ever seen. An additional $.89 for a second flavor on 2 of the 5 strips. I will not be going back. Save your money.
Atmosphere: 2
Food: 2
Service: 3
A Hunter
I usually enjoy chicken shack, but the last couple of times I've gotten food from this location, my order has been messed up. Now I'm going to have to travel back to the Tropicana location when I want it.
SANDRA ANNELIESE Breazell [Substitutes]
I visited your restaurant tonight around 6:45pm and the employees were very professional. It is nice to see employees respecting their customers and care about their customers orders. Thank you for making it great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
SANDRA ANNELIESE Salaices [Guy ES]
I visited your restaurant tonight around 6:45pm and the employees were very professional. It is nice to see employees respecting their customers and care about their customers orders. Thank you for making it great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Fries
Ridge
Came in and tried ordering the chicken and waffle sandwich and they were “out of waffles”. Tried ordering a side of beans and they were out also. So I ended up ordering something I didn’t even come for and the guy wearing a red hoodie asked why I didn’t tip.About 4 days later i tried calling to ask if they were still out of waffles and it rang and rang and no one answered. So i drove in to the chicken shack hoping they had what i came for originally and they were still out. The one in the red also needs to be trained on how to not yell and by rowdy in the back because it doesn’t make anyone have a better vibe.
The city closed them, they are fixing whatever needs to be fixed.
Chicken wings are great crispy and alway cooked fast. I'm not sure how they do it, but I alway make Takeout and never have to wait long. Wednesdays it's 99 cent wind day love it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings
just ordered from here for the first time and i got simple stuff bbq wings and lemon pepper wings and they gave me plain wings and the incorrect ranch sauce. it doesnt take much to get an order correct but i wont be trying this place again
Food: 1
When mistakes occurred with my order, good service helping me get what I originally asked for.
WHY?!? Why is it SO HARD to get my sauces on the side??? If I order delivery and request the sauces/dressings on the side (per the provided options), the order comes so extremely over sauced, with fries just soaking in a thick layer of sauce. GROSS!!!!!! I'm TIRED of throwing out more than half of my meal because it's slimy.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Buffalo Chicken Fries
1st time n last. Too expensive for food that was not fresh.
Atmosphere: 5
Food: 2
Service: 5
I really thought this place was good. Food was way to salty, they gave me old Chicken strips. Chili cheese fries were trash. And on top of that wayyyyy over expensive. Never again..
Atmosphere: 3
Food: 1
Service: 3
Cool little chicken spot thats tucked away on craig road, l looked them up months ago but never had the urge to stop in until today. I ordered the 3 wing and 3 strip meal with the sauce on the side. The place was super empty so it didn't take long to get my food. To my surprise it was way better than l expected l got the nashville hot for the chicken strips and the creamy garlic parmesean for the wings. The chickrn strips were just a tad bit overcooked but still good, the wings were on poinr especially with the the dipping sauce. I didn't know that the meal came with fries and they were also on point because l love seasoned fries and they didn't disappoint, l will definitely be stopping back in especially on wing Wednesday because the price is right because you cant beat 99 cent wings. Don't sleep on this place if you are in the area definitely worth stopping in.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wings, Fries, Chicken Fingers
Tl;dr - Food quality is acceptableAt best, service is very poor, cleanliness is poor.I normally have good experiences here and wouldn’t take the time to write a negative review. But after tonight I will not be returning to this location.The food was acceptable at best (the tenders have really gotten smaller) but the reason for the poor review was the service being bad…. Like REALLY bad.The first issue was it took 10 minutes for the order to be placed. Not because it was busy, but because the cashier genuinely struggled to put our orders in the system. She asked us multiple times what we were ordering and had to make numerous corrections and start over three times. I had asked for BBQ sauce to be tossed with the chicken (not as a side dip) and the screen put it as a side; when I asked if she put it tossed she said “yeah that’s how it is”. We paid with a mix of cash and card and she tried to give us change for money we weren’t owed, which was concerning…. I had some confusion about the experience at this point, but I was just ready to eat so I put those aside.We got the food in good time and I checked to see if mine was done as requested, but it was not (I also ordered a side of ranch extra that was missing). I went back up and politely asked the cashier for the ranch I paid for and if my order could be corrected, but she pulled up my order (I think?) and hit me with a “but you ordered the BBQ on the side and you didn’t get extra ranch”. The extra ranch was CLEARY on the receipt, but to my dismay, she put the BBQ as a SIDE and not tossed like I asked, so I was SOL there. The chef came up and then said “it’ll be 89 cents bro” for the ranch even though again, I paid for it already. Eventually, he realized his mistake and gave me the ranch, but BBQ thing was out of the question. It wasn’t really worth the extra trouble at that point, so I just left with what I was given. But I was surprised by the lack of… competence with the cashier. I understand she might be new or training but this was a very challenging interaction from the start.I hope management addresses this opportunity and does a good cleaning inside, because a lot of people are not going to come back if this is the new norm. I’ve never had this issue with the other locations, so I’ll be going to another spot moving forward.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: 5 Piece Chicken and Fries, Honey BBQ, Chicken Fingers
Omg My mom and I enjoyed this place. She love the chicken, just how she wanted it. Man this chicken bomb .We like that it's fried chicken wings. And sauce and seasoning are on point. Service was super fast and fresh ? down my favorite wing spot now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Fries
Restaurantji Recommends
Wow. This place has really gone down hill. Nearly $20 for the smallest chicken strips I have ever seen. An additional $.89 for a second flavor on 2 of the 5 strips. I will not be going back. Save your money.
Atmosphere: 2
Food: 2
Service: 3
I usually enjoy chicken shack, but the last couple of times I've gotten food from this location, my order has been messed up. Now I'm going to have to travel back to the Tropicana location when I want it.
I visited your restaurant tonight around 6:45pm and the employees were very professional. It is nice to see employees respecting their customers and care about their customers orders. Thank you for making it great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
I visited your restaurant tonight around 6:45pm and the employees were very professional. It is nice to see employees respecting their customers and care about their customers orders. Thank you for making it great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Fries
Came in and tried ordering the chicken and waffle sandwich and they were “out of waffles”. Tried ordering a side of beans and they were out also. So I ended up ordering something I didn’t even come for and the guy wearing a red hoodie asked why I didn’t tip.About 4 days later i tried calling to ask if they were still out of waffles and it rang and rang and no one answered. So i drove in to the chicken shack hoping they had what i came for originally and they were still out. The one in the red also needs to be trained on how to not yell and by rowdy in the back because it doesn’t make anyone have a better vibe.
Atmosphere: 1
Food: 1
Service: 1
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