Located in the mall off Charleston and Town center next to Starbucks. Hubby was craving a smoothie so…😊
What we ordered: 1.) Mango Magic 7.95 my husband said it was not very fruity he barely tasted the Mango or the Pineapple. 2.) Chicken and cheese Dillard $8.19 this was tasty and the dipping sauce was zesty. They really need more help as they were slammed!
Justin-Lou Salvador
I walked in not expecting much—just a regular smoothie, like usual. But this experience was completely different. I absolutely loved the atmosphere inside the store, and Charles made it even better. He was incredibly entertaining, humble, and kind, even when I struggled to place my order. He walked me through everything and went out of his way to ensure I received the best service possible.
Tyler Carpenter
Good service but the only thing is anytime after 10pm there is only open person on shift and it's always busy. Who ever is managing the schedule is horrible at there job.
asher slocum
Louisa is amazing she’s freaking killin’ it!! However they NEED to staff the place at night nobody should be all alone running the place especially with the amount of orders coming in. Management needs to be better towards the staff, don’t know how she did so amazing and didn’t have a single complaint despite being slammed with orders. @management, do better.
Dajiana Weeks-Thomas
Everyone that works at this particular location is incompetent, the service is terrible, they’re rude, it’s always filthy, and the overall experience is terrible. Avoid this Tropical Smoothie at all cost.
Hahaha
No drive through.
Vio
Craving for something fresh and light! I think my açaí bowl is prettier than the one on their menu😉enjoyed them very much 👌(I was greeted promptly and my food came out piping hot. No issues at all though)
Michael Esposito
The tips you add at the register do NOT go to staff, they go to management. That's shameful. You have kids working there that deserve better.
Luna cmpos
They don’t greet you, staff is unprofessional. Not helpful, they made the wrong drink, while getting a replacement they took 10 minutes or more to remake the drink, gave the lady they knew her drink first /:
Atmosphere: 1
Food: 3
Service: 1
Melina Dhana
Bad service in general. The smoothies were ok I guess.
Guest 11/7/24 8pm. Smoothies are good. Music too loud. Can't hear person 1ft away from me. Want to ask for music to be turned down but it's too loud. Went outside and called to ask for music turned down. Too loud to hear phone I guess. Yo but if any one on Charleston want to hit up a club. Tropical smoothie is open until 2am.
Atmosphere: 1
Food: 5
Service: 2
S Ledet
It was my first time ordering. I ordered through Grub Hub. When I arrived, my food was labeled and I was warmly greeted!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Lewis Carr
Can't stop going here for their smoothies
Atmosphere: 5
Food: 5
Service: 5
sherry clough
Just want to say the service was great on both visits. I made a group purchase of smoothies and the one I received did not taste right as confirmed by another in group who ordered the same. I spoke to manager who graciously remade for me. She was very pleasant. As for the workers, two guys. One kindly opened the door for me with a smile and the cashier was quick to help resolve my concern. Wonderful staff on shift today. Will definitely purchase again. Thank you for great service. Doesn't happen often these days.
Located in the mall off Charleston and Town center next to Starbucks.
Hubby was craving a smoothie so…😊
What we ordered:
1.) Mango Magic 7.95 my husband said it was not very fruity he barely tasted the Mango or the Pineapple.
2.) Chicken and cheese Dillard $8.19 this was tasty and the dipping sauce was zesty.
They really need more help as they were slammed!
I walked in not expecting much—just a regular smoothie, like usual. But this experience was completely different. I absolutely loved the atmosphere inside the store, and Charles made it even better. He was incredibly entertaining, humble, and kind, even when I struggled to place my order. He walked me through everything and went out of his way to ensure I received the best service possible.
Good service but the only thing is anytime after 10pm there is only open person on shift and it's always busy. Who ever is managing the schedule is horrible at there job.
Louisa is amazing she’s freaking killin’ it!! However they NEED to staff the place at night nobody should be all alone running the place especially with the amount of orders coming in. Management needs to be better towards the staff, don’t know how she did so amazing and didn’t have a single complaint despite being slammed with orders. @management, do better.
Everyone that works at this particular location is incompetent, the service is terrible, they’re rude, it’s always filthy, and the overall experience is terrible. Avoid this Tropical Smoothie at all cost.
No drive through.
Craving for something fresh and light! I think my açaí bowl is prettier than the one on their menu😉enjoyed them very much 👌(I was greeted promptly and my food came out piping hot. No issues at all though)
The tips you add at the register do NOT go to staff, they go to management. That's shameful. You have kids working there that deserve better.
They don’t greet you, staff is unprofessional. Not helpful, they made the wrong drink, while getting a replacement they took 10 minutes or more to remake the drink, gave the lady they knew her drink first /:
Atmosphere: 1
Food: 3
Service: 1
Bad service in general. The smoothies were ok I guess.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Guest 11/7/24 8pm. Smoothies are good. Music too loud. Can't hear person 1ft away from me. Want to ask for music to be turned down but it's too loud. Went outside and called to ask for music turned down. Too loud to hear phone I guess. Yo but if any one on Charleston want to hit up a club. Tropical smoothie is open until 2am.
Atmosphere: 1
Food: 5
Service: 2
It was my first time ordering. I ordered through Grub Hub. When I arrived, my food was labeled and I was warmly greeted!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Can't stop going here for their smoothies
Atmosphere: 5
Food: 5
Service: 5
Just want to say the service was great on both visits. I made a group purchase of smoothies and the one I received did not taste right as confirmed by another in group who ordered the same. I spoke to manager who graciously remade for me. She was very pleasant. As for the workers, two guys. One kindly opened the door for me with a smile and the cashier was quick to help resolve my concern. Wonderful staff on shift today. Will definitely purchase again. Thank you for great service. Doesn't happen often these days.
Service: 5
All the bad reviews are accurate!
Atmosphere: 1
Food: 1
Service: 1
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