They don’t greet you, staff is unprofessional. Not helpful, they made the wrong drink, while getting a replacement they took 10 minutes or more to remake the drink, gave the lady they knew her drink first /:
Atmosphere: 1
Food: 3
Service: 1
Melina Dhana
Bad service in general. The smoothies were ok I guess.
Atmosphere: 2
Food: 4
Service: 1
Femnoid
Guest 11/7/24 8pm. Smoothies are good. Music too loud. Can't hear person 1ft away from me. Want to ask for music to be turned down but it's too loud. Went outside and called to ask for music turned down. Too loud to hear phone I guess. Yo but if any one on Charleston want to hit up a club. Tropical smoothie is open until 2am.
Atmosphere: 1
Food: 5
Service: 2
S Ledet
It was my first time ordering. I ordered through Grub Hub. When I arrived, my food was labeled and I was warmly greeted!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Lewis Carr
Can't stop going here for their smoothies
Atmosphere: 5
Food: 5
Service: 5
sherry clough
Just want to say the service was great on both visits. I made a group purchase of smoothies and the one I received did not taste right as confirmed by another in group who ordered the same. I spoke to manager who graciously remade for me. She was very pleasant. As for the workers, two guys. One kindly opened the door for me with a smile and the cashier was quick to help resolve my concern. Wonderful staff on shift today. Will definitely purchase again. Thank you for great service. Doesn't happen often these days.
Service: 5
Johnny Cage
All the bad reviews are accurate!
Atmosphere: 1
Food: 1
Service: 1
Tristan Crookston
Nick made our service memorable!
Atmosphere: 5
Food: 5
Service: 5
Kait Murray
AMAZING food today!!! The lady making the food knew what tf she was doing!!
Vegetarian options: Plant based protein! My go to every time. I actually don’t think I’ve had the chicken there because their substitution is so good
Atmosphere: 3
Food: 5
Service: 3
Bill
I find that the experience is much better if you order ahead. Using the app really helps.
Love the orange dream. It's not on the menu but it's yummy.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset
Bright Star
Paid over $35 for 3 smoothies and a quesadilla. The teenagers didn’t greet me when I walked in, very rude and insisted upon a tip for food not yet completed. Tipping is OPTIONAL and based on service and quality of which there were NEITHER. Took a long time to get my food and when I mentioned it, they laughed hysterically. When I got home and opened my squished quesadilla, there was no salsa. Took a bite and choked on plastic (kept photos as evidence). Smoothies were warm and watery. Called the place EIGHT times and no answer. Calling the health department and the bank for a refund. I nearly died choking on an object in my food. Will NEVER come back and I urge others never to eat here.
Kasi Fugitt
Store says it's open until 2am. Went through the drive thru at 10pm and a rude voice over the intercom said they were closed. The drive thru menu was broken and falling apart, trash all outside the build and in the lane. Overall disgusting.
Atmosphere: 1
Food: 1
Service: 1
AnnMarie Pacillo
Awesome experience. I will get your name kind sir. Smoothies were spot on. Delicious and rejuvenating! Not only did he have to put up with me, he had to clean up my mess when I accidentally dropped one of them by the door. And he taught me a new trick to get straws out of wrappers with out cracking the staw! I don't give 5 stars, but he earned them!
Atmosphere: 5
Food: 5
Service: 5
Kasi Rodahl
Store says it's open until 2am. Went through the drive thru at 10pm and a rude voice over the intercom said they were closed. The drive thru menu was broken and falling apart, trash all outside the build and in the lane. Overall disgusting.
They don’t greet you, staff is unprofessional. Not helpful, they made the wrong drink, while getting a replacement they took 10 minutes or more to remake the drink, gave the lady they knew her drink first /:
Atmosphere: 1
Food: 3
Service: 1
Bad service in general. The smoothies were ok I guess.
Atmosphere: 2
Food: 4
Service: 1
Guest 11/7/24 8pm. Smoothies are good. Music too loud. Can't hear person 1ft away from me. Want to ask for music to be turned down but it's too loud. Went outside and called to ask for music turned down. Too loud to hear phone I guess. Yo but if any one on Charleston want to hit up a club. Tropical smoothie is open until 2am.
Atmosphere: 1
Food: 5
Service: 2
It was my first time ordering. I ordered through Grub Hub. When I arrived, my food was labeled and I was warmly greeted!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Can't stop going here for their smoothies
Atmosphere: 5
Food: 5
Service: 5
Just want to say the service was great on both visits. I made a group purchase of smoothies and the one I received did not taste right as confirmed by another in group who ordered the same. I spoke to manager who graciously remade for me. She was very pleasant. As for the workers, two guys. One kindly opened the door for me with a smile and the cashier was quick to help resolve my concern. Wonderful staff on shift today. Will definitely purchase again. Thank you for great service. Doesn't happen often these days.
Service: 5
All the bad reviews are accurate!
Atmosphere: 1
Food: 1
Service: 1
Nick made our service memorable!
Atmosphere: 5
Food: 5
Service: 5
AMAZING food today!!! The lady making the food knew what tf she was doing!!
Vegetarian options: Plant based protein! My go to every time. I actually don’t think I’ve had the chicken there because their substitution is so good
Atmosphere: 3
Food: 5
Service: 3
I find that the experience is much better if you order ahead. Using the app really helps.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sunrise Sunset
Restaurantji Recommends
Love the orange dream. It's not on the menu but it's yummy.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset
Paid over $35 for 3 smoothies and a quesadilla. The teenagers didn’t greet me when I walked in, very rude and insisted upon a tip for food not yet completed. Tipping is OPTIONAL and based on service and quality of which there were NEITHER. Took a long time to get my food and when I mentioned it, they laughed hysterically. When I got home and opened my squished quesadilla, there was no salsa. Took a bite and choked on plastic (kept photos as evidence). Smoothies were warm and watery. Called the place EIGHT times and no answer. Calling the health department and the bank for a refund. I nearly died choking on an object in my food. Will NEVER come back and I urge others never to eat here.
Store says it's open until 2am. Went through the drive thru at 10pm and a rude voice over the intercom said they were closed. The drive thru menu was broken and falling apart, trash all outside the build and in the lane. Overall disgusting.
Atmosphere: 1
Food: 1
Service: 1
Awesome experience. I will get your name kind sir. Smoothies were spot on. Delicious and rejuvenating! Not only did he have to put up with me, he had to clean up my mess when I accidentally dropped one of them by the door. And he taught me a new trick to get straws out of wrappers with out cracking the staw! I don't give 5 stars, but he earned them!
Atmosphere: 5
Food: 5
Service: 5
Store says it's open until 2am. Went through the drive thru at 10pm and a rude voice over the intercom said they were closed. The drive thru menu was broken and falling apart, trash all outside the build and in the lane. Overall disgusting.
Atmosphere: 1
Food: 1
Service: 1
Loading...