Tropical Smoothie Cafe

Everything was satisfactory—the food and service met expectations—but the sign advertised “free WiFi,” and I had planned to work here. There was a network labeled “Tropical Smoothie WiFi,” but the staff member said no WiFi was available. This was a bit disappointing, as Tropical Smoothie locations typically offer WiFi.

We recently found out this place was open 24 hours and got soooooo excited!!! We already love coming here but now, this is a complete game changer! There are so many late nights on our way home when we’re hungry but don’t want a “meal”. This is the perfect solution!!!

This place deserves 0 stars we took our kids for a after school treat today and the drive thru lady was so rude basically threw our drinks at us and messed up our order when we tried to correct it she said how much it was took our card and closed the window she wouldn’t give us her name but was the lady with the long pony tail never will come back to this location

Just left there on a Sunday morning drive thru experience awful guy doesn’t speak English so sick of that why is he on drive thru and knows no English I asked a question and he just stayed quiet told him no ranch on sandwich tried to tell him didn’t want the sandwich hit but didn’t give me a chance then I sat and waited a billion hours for him to give me a hot sandwich with ranch and 1 smoothie when I ordered two told the black girl who came to window with sandwich and said we only make sandwich hit which I go to other tropical smoothies and never had a problem told her to give my money back and she looking around like she doesn’t have a clue so I could just get out of there I said just give me my stuff so on Monday I’ll be disputing with my bank I’m not paying 25 dollars for people to not speak English can’t do there job I’m sick of it America needs to stop hiring people that can’t speak English cause if we went to there country u think they r welcoming us with a job

Nasty smoothies! Strawberry banana with chocolate. They pour so much chocolate syrup in the cup it was brown. Suppose to use real chocolate pieces. Owner cutting corners. We got them remade no problem without chocolate. Sad😕

I ordered online. Never got my jalapeño corn. That’s OK shit happens. But I paid for the kale salad, which would’ve been amazing. If I didn’t have to literally put it into a paper towel and squeeze out about 4 ounces of dressing.. The kale salad is bomb Diggity, but to drench it like that is ridiculous. Order sauce on the side for everything you order… actually, I’m surprised that sauce wasn’t on the side considering I ordered it to go. Retrain your employees.

Not 24 hours

The sign says “Open” but nobody inside… I been stopping by for the last 3 days straight at 12:30am and nothings changed! They should put “Close signs outside and update your advertisement! This is clearly not 24 hours😡

Had to leave without ordering cause the Mexican dude at the window barely spoke English so he couldn’t even understand what I was ordering… lmao what a joke

As a delivery driver I try to avoid taking orders from this location as either no one is working the drive-thru at night or if you do get someone the staff is extremely rude. Also being forced to use the drive thru at all hours because the lobby does not open until 9am makes for longer wait times. Definitely does not give off good customer service vibes

24/7 ya right! All doors locked, no one to answer the drive thru waited 15mins to try get someone to give me my online order and nothing. Now its been a hassle to get them to answer the phone for a refund. I want my money BACK!

Horrible service. Staff is extremely rude. Avoid this location.

I got cool vibes here

I didn't get any food because they were supposedly closed. The young lady said she could not serve me because she had to clean so she could go home even though the drive thru is 24 hrs. I guess I don't understand what 24 hrs mean.

I placed a mobile order at 4 am and nobody was in the store when I arrived. I waited 15 minutes knocking and nobody came. The drive thru is supposed to be open 24 hours. I can't even get a hold of the store for a refund because they don't answer the phone. Avoid this location after closing.