Villa Italian Kitchen

Really good food

Atmosphere: 5

Food: 5

Service: 5

The pizza is complete garbage the croutons in the salad had less crunch than the salad 15$ for that is a rip off nd the Hispanic cashier lady aura is 👎 I love pizza but this ain’t it

Atmosphere: 1

Food: 1

Service: 1

Hi there . I was at you branch in las vegas premium outlet north. It was Thursday October 3rd. At around 4 pm . Ordered one slice of cheese pizza and one soft drink. Order total was 9.95 usd. Used my tap credit card . I saw approved on the screen of the tap machine. No receipt was printed. Cashier said it didn't go through. I told her I saw the approved word on the screen, and I even got the email from my bank of America. She said no it didn't go through, you have to pay again. I told her I will not pay twice. She said will not give you the order. I told her cancel it then. 4 day later the transaction is approved in my bank account. Now I have to pay for something I didn't receive. Please I need to reimburse 9.95 back to my credit card .

Good but very bad service.

Atmosphere: 3

Food: 5

Service: 1

Terrible. I ordered Combo, and they said I ordered Triple. My kid also clearly heard that I said Combo. Moreover, they refused to change my order. Is this because I am a foreigner? Don't go this place.

Food: 1

Service: 1

The quality of food is bad , wasn’t fresh ,
the staff was very rude :(
Very disappointed:(( I will never comeback!

Atmosphere: 1

Food: 1

Service: 1

Delicious fresh pasta and salad
Highly recommended

Atmosphere: 5

Food: 5

Service: 5

Food was served hot and fresh, lots of cheese. Love the pasta. Staff are friendly, even we’re a little bit struggling to understand each other. Overall experience is good.

Atmosphere: 4

Food: 4

Service: 4

It's the worst pizza I've ever eaten. Really bad and the price is expensive for the

Atmosphere: 1

Food: 1

Service: 3

Please do not go there. The food was cold. The service was horrible. The workers were mean and had no patience with handicapped people. Please go somewhere else. Thank you.

Parking: We are disabled. The workers at the restaurant were rough. We are senior citizens. We will not go back again.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pizza Pepperoni, Stromboli Caesar Salad & 32 Oz Soda Combo

Food was mediocre like other villa Italian pizza places. The services was awful. The staff working there are super rude. We purchased four slices of pizza and were sharing with our 5 little ones. We asked for extra plates and they looked at us like I’m crazy. They also said that you need to go to the Chinese place to ask for more plates but we didn’t order there at all. We were offended and feel disrespected at this place. Have been to many other villa Italian kitchens before and this is the worst experience so far.

Atmosphere: 1

Food: 1

Service: 1

Zero vocation for customer service.They do not understand anything, they are not interested in taking care of the client, their work, very low level of staff, little training and desire to work.Is it because they know that we are mostly tourists?This is not how a brand is built or projected.

Atmosphere: 1

Food: 3

Service: 1

Very good customer service specialy the cashier

The worst and most greasy pizza I've ever eaten. My hand was drenched in grease after picking up the slice. The garlic bread was so greasy and oily it created a pool on the plate. It was soaked in oil. It was almost like eating raw pizza dough because of the amount of oil in it. Tasted like cardboard. Everything was bland and had no flavor. Too expensive for a single slice of cardboard that they just reheat in the dirty oven in front of your face.

Do not waste your money!!! We got there as they had barely opened. The food tasted old. How do you mess up pizza ? Smh ..not worth it and it's expensive.