I would give zero stars if I could.This store is awful.All the employees don't know how to do anything.It takes so long for you to order something.And they charge you incorrectly, they take forever the rude.They're only always training and getting serviced is awful.I would a hundred and ten recommend do not go to this location ever
Atmosphere: 1
Food: 1
Service: 1
Jonathan N
What the heck it took 10 minutes to get this and it's old and dry as heck!! Paid $17 for this
Atmosphere: 2
Food: 1
Service: 1
Asia Yelling
They have the BEST staff very friendly the only issue is the POOR staff they have to STRUGGLE and PULLL the drive through window open !!!!! Wendy's makes to much money to not FIX THE DRIVE THROUGH WINDOW!!! smh poor employees
Atmosphere: 3
Food: 5
Service: 5
Todd Shiber
Bad attitudes work here!
I made a mistake when ordering my food on the app, I pressed one wrong button and got something completely different than intended. Mistakes happen.
I drive all the way back in traffic, get to the speaker, and tell them that I didn't order what I wanted.
Right away, two people start yelling at me through the speaker. A guy and a woman. They were badgering me, asking me three questions before I could answer their first question.
They were both just so rude. I explained what I did want, and she just starts going off on me. I finally told her to just stop yelling, she storms off and the guy comes back, receipt in hand, wants to sit there and rub it in that I made a mistake by reading the receipt to me word for word. I get it bud, I made a mistake, it happens, chill out.
I already told them I made a mistake, they don't have to keep lecturing me. I finally had to just roll up my window. They just wouldn't shut up. Yelling and lecturing me, the customer, for making a mistake when ordering on the app.
They fixed it, which is great, but man, their attitudes need to be taken down like 6 notches. I don't work for them, they have no business talking to me like they did.
I live out of state, I order Wendy's everyday because I live right next to one. The buttons on the app are different for different locations. I didn't know that and simply hit buttons by memory. My mistake. I would have gladly paid for the replacement food if it meant that they would make my food without yelling and lecturing me.
I just got done driving for 3 days, these were the first people I've encountered in LV, and I sure hope the rest of the people act better than these people. They just seemed to hate their jobs, lives, customers, and likely themselves.
I'm staying 2 miles down the road, and I will not be coming back to this location. I'll drive to the next one.
Also, they were super unprofessional with greeting people on the speaker. I'm certain that the nonsense they are saying through the speaker is not part of the script and is likely against policy. Dude introduced himself as Wendy, his name ain't Wendy.
The wait at the drive-thru the first trip was stupid slow.
Atmosphere: 1
Food: 5
Service: 1
John McLeod
Best Wendy's service. Super friendly happy staff and fresh food. Well done
Atmosphere: 5
Food: 5
Service: 5
Amber Larson
Don’t go to this Wendy’s! Takes FOREVER!! Placed an order 30 min before and still had to sit and wait ANOTHER 30 min for food
Atmosphere: 1
Food: 3
Service: 1
Stacy Cooper
So long story short I thought my order came with lettuce and tomato and apparently it doesn’t . I went through the drive thru and told them I believe my order may be wrong . After telling the guy he was willing the help but the issue to me was the manager . Not only was the window open but her attitude was very ugly over a miss understanding and for her to talk about me not knowing what was on the burger was very nasty and rude . I can’t tell anyone who they need to hire but her attitude made me want a refund . I will never go back to this location due to her and her attitude .. oh and instead of fixing it . I received lettuce and one tomato in a to go container so I can do it myself
Food: 2
Service: 1
Kris McWilliams
I stopped by this Wendy's after a long day into night of work... The person that came on the drive thru speaker, Randy, was absolutely awesome. Friendly, Funny, Welcoming, answered questions, made sure our order was correct, and really made my long day at the end, fun and light-hearted. Customer Service is everything in my opinion, and smiles go a long way.,,,,,,,,,,,, So if you want good Wendy's food and great, funny, and respectable service, visit Randy at this Wendy's ( Warm Springs & LasVegas Blvd), he has made my experience with this location the best and I have gone back specifically to this location eventhough there are about 4 others between my home and this Wendy's location.....!!!! 😋😎
Food: 5
Service: 5
Helen Adams
First time having Wendy’s (we don’t have it in the UK). Loved it! Guy who served us was so friendly and the food was quick. Restaurant was clean and food was yummy!
Arrived before closing store shut down early manager please follow up this is unacceptable
john gracia
Every Friday usually closed till 6a with no signs or notice. Not acceptable
Perla Castillo Magdaleno
I kept seeing bad reviews of this place, but the customer service was great and it seems like they are trying to do better with the cleanliness and service.
Elease Johnson
The service is horrible im getting tied of Wendy's always trying to park everyone and have people waiting 30 to 45 min. It's sad if I was driving i would've never left the window. I ordered before 3 cars and they got there food before me. Plus I was missing so much but the young man was understanding to bring everything back out
Atmosphere: 1
Service: 1
Jimmy Aln
I was treated so well by the Wendy’s workers that usually never happen but this is a great location
I would give zero stars if I could.This store is awful.All the employees don't know how to do anything.It takes so long for you to order something.And they charge you incorrectly, they take forever the rude.They're only always training and getting serviced is awful.I would a hundred and ten recommend do not go to this location ever
Atmosphere: 1
Food: 1
Service: 1
What the heck it took 10 minutes to get this and it's old and dry as heck!! Paid $17 for this
Atmosphere: 2
Food: 1
Service: 1
They have the BEST staff very friendly the only issue is the POOR staff they have to STRUGGLE and PULLL the drive through window open !!!!! Wendy's makes to much money to not FIX THE DRIVE THROUGH WINDOW!!! smh poor employees
Atmosphere: 3
Food: 5
Service: 5
Bad attitudes work here!
I made a mistake when ordering my food on the app, I pressed one wrong button and got something completely different than intended. Mistakes happen.
I drive all the way back in traffic, get to the speaker, and tell them that I didn't order what I wanted.
Right away, two people start yelling at me through the speaker. A guy and a woman. They were badgering me, asking me three questions before I could answer their first question.
They were both just so rude. I explained what I did want, and she just starts going off on me. I finally told her to just stop yelling, she storms off and the guy comes back, receipt in hand, wants to sit there and rub it in that I made a mistake by reading the receipt to me word for word. I get it bud, I made a mistake, it happens, chill out.
I already told them I made a mistake, they don't have to keep lecturing me. I finally had to just roll up my window. They just wouldn't shut up. Yelling and lecturing me, the customer, for making a mistake when ordering on the app.
They fixed it, which is great, but man, their attitudes need to be taken down like 6 notches. I don't work for them, they have no business talking to me like they did.
I live out of state, I order Wendy's everyday because I live right next to one. The buttons on the app are different for different locations. I didn't know that and simply hit buttons by memory. My mistake. I would have gladly paid for the replacement food if it meant that they would make my food without yelling and lecturing me.
I just got done driving for 3 days, these were the first people I've encountered in LV, and I sure hope the rest of the people act better than these people. They just seemed to hate their jobs, lives, customers, and likely themselves.
I'm staying 2 miles down the road, and I will not be coming back to this location. I'll drive to the next one.
Also, they were super unprofessional with greeting people on the speaker. I'm certain that the nonsense they are saying through the speaker is not part of the script and is likely against policy. Dude introduced himself as Wendy, his name ain't Wendy.
The wait at the drive-thru the first trip was stupid slow.
Atmosphere: 1
Food: 5
Service: 1
Best Wendy's service. Super friendly happy staff and fresh food. Well done
Atmosphere: 5
Food: 5
Service: 5
Don’t go to this Wendy’s! Takes FOREVER!! Placed an order 30 min before and still had to sit and wait ANOTHER 30 min for food
Atmosphere: 1
Food: 3
Service: 1
So long story short I thought my order came with lettuce and tomato and apparently it doesn’t . I went through the drive thru and told them I believe my order may be wrong . After telling the guy he was willing the help but the issue to me was the manager . Not only was the window open but her attitude was very ugly over a miss understanding and for her to talk about me not knowing what was on the burger was very nasty and rude . I can’t tell anyone who they need to hire but her attitude made me want a refund . I will never go back to this location due to her and her attitude .. oh and instead of fixing it . I received lettuce and one tomato in a to go container so I can do it myself
Food: 2
Service: 1
I stopped by this Wendy's after a long day into night of work... The person that came on the drive thru speaker, Randy, was absolutely awesome. Friendly, Funny, Welcoming, answered questions, made sure our order was correct, and really made my long day at the end, fun and light-hearted.
Customer Service is everything in my opinion, and smiles go a long way.,,,,,,,,,,,,
So if you want good Wendy's food and great, funny, and respectable service, visit Randy at this Wendy's ( Warm Springs & LasVegas Blvd), he has made my experience with this location the best and I have gone back specifically to this location eventhough there are about 4 others between my home and this Wendy's location.....!!!! 😋😎
Food: 5
Service: 5
First time having Wendy’s (we don’t have it in the UK). Loved it! Guy who served us was so friendly and the food was quick. Restaurant was clean and food was yummy!
Atmosphere: 5
Food: 5
Service: 5
Love there Crispy chicken Sandwiches 🥪 😋
Restaurantji Recommends
Arrived before closing store shut down early manager please follow up this is unacceptable
Every Friday usually closed till 6a with no signs or notice. Not acceptable
I kept seeing bad reviews of this place, but the customer service was great and it seems like they are trying to do better with the cleanliness and service.
The service is horrible im getting tied of Wendy's always trying to park everyone and have people waiting 30 to 45 min. It's sad if I was driving i would've never left the window. I ordered before 3 cars and they got there food before me. Plus I was missing so much but the young man was understanding to bring everything back out
Atmosphere: 1
Service: 1
I was treated so well by the Wendy’s workers that usually never happen but this is a great location
Atmosphere: 5
Food: 5
Service: 5
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