Upon arrival, the staff rolled their eyes and failed to greet me. The man who rang me up, wearing a pink shirt and hat, asked rudely, “What do you want,” and walked away while I was placing my order. He rushed me, repeatedly saying, “Anything else,” while rolling his eyes and looking me up and down.
When I mentioned the soda machine wasn’t working, he responded loudly, “I’m gonna give you a large—you look like you’d ask for a refill,” then looked at my partner and me while the staff laughed. This discriminatory and unprofessional behavior is unacceptable.
As a former Wendy’s manager, I know this does not meet your service standards. I urge you to investigate and take appropriate action.
Atmosphere: 1
Food: 1
Service: 1
Kurt Luthy
Wendy's is one last good deals. The salads are outstanding and can compete with any fancy please just when comes to the price tag!
Atmosphere: 4
Food: 5
Service: 5
Aniruddhya Khatua
Wendy's on Blue Diamond Road is a solid choice for a quick and satisfying meal. It's not going to blow you away with its innovative offerings, but it delivers on the core fast food experience. If you're craving a classic burger and frosty, it's a reliable option.
Atmosphere: 2
Food: 3
Service: 4
Nando B
This was the best experience I had had at a Wendy's in 3 years through the drive-thru. The people were super Pleasant and the order was exactly what I had ordered. Far different from when I ordered at the last Wendy's I went to and the lady literally yelled at us. To be clear the yelling was not this Wendy's it was a different one. I will probably go out of my way to come to this one instead because I've always liked Wendy's but haven't had good experiences lately.
Atmosphere: 5
Food: 4
Service: 5
Eddie “Big Ed” Galveston
This place has gone downhill, it used to be a great Wendy’s restaurant but when you see the managers and how they train their employees. That’s how you know this place ain’t no good, do yourself a favor and don’t waste your money here. I learned my lesson the hard way.
Atmosphere: 1
Food: 1
Service: 1
Roxi Belaire
You can always count on Wendy's to get a good burger
Atmosphere: 5
Food: 5
Service: 5
Joyce Anderson
A new building and good location. Always liked their Chili so decided to stop in. Very comfortable seating and very clean. They have a new triple Berry frosty so we indulged and it was very good. Highly recommend this location and they even have a small lounge area if you are a large group. Handicapped assessable and plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Aj Abalos
Today is July 11, 2024 @ 615pm- Awesome service and food was made to order- they forgot to put bacon on my order and made me a new sandwich with the quickness! Definitely will be coming back! Thank you Wendy's crew!
Atmosphere: 5
Food: 5
Service: 5
BTSU “Big Ed” Galveston
This place has gone downhill, it used to be a great Wendy’s restaurant but when you see the managers and how they train their employees. That’s how you know this place ain’t no good, do yourself a favor and don’t waste your money here. I learned my lesson the hard way.
Atmosphere: 1
Food: 1
Service: 1
Remington Rojas
I like this location they treat me so kind. They are good to all customers, but especially regular customers they are very friendly.
Did not receive bbq or ranch dipping sauces. Also chilli cheese fry was just a cheese fry. Employee was rude and looked like she hated her job and life. Disappointed first time 6/12 10:10pm
Service: 1
fatricia esteban
They really made me go back to the window to add a kids meal because their system is wack so are the workers. “it wont allow us to add order because of the time”
Atmosphere: 1
Food: 1
Service: 1
Tiffany “Sweet T” Hee
Google Maps says open til 1am this Saturday night. Inside is closed. Only drive through is open.
Marshall Christmann
Thank you so much missaell for treating my grandson you made him feel special your service is amazing I can't thank you enough
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Kruse
This place is very very dirty the bathroom has trash all over the place no paper towels in towel bin tables are dirty I’m very sorry this is but I never leave reviews it took them ten minutes to take my order and three minutes to give it to me the food is cold and not what I ordered so ( got this look at photos ) if I was able to give negative stats I would I wasted money for dinner I threw it all out never going back!!!! Beware
Upon arrival, the staff rolled their eyes and failed to greet me. The man who rang me up, wearing a pink shirt and hat, asked rudely, “What do you want,” and walked away while I was placing my order. He rushed me, repeatedly saying, “Anything else,” while rolling his eyes and looking me up and down.
When I mentioned the soda machine wasn’t working, he responded loudly, “I’m gonna give you a large—you look like you’d ask for a refill,” then looked at my partner and me while the staff laughed. This discriminatory and unprofessional behavior is unacceptable.
As a former Wendy’s manager, I know this does not meet your service standards. I urge you to investigate and take appropriate action.
Atmosphere: 1
Food: 1
Service: 1
Wendy's is one last good deals. The salads are outstanding and can compete with any fancy please just when comes to the price tag!
Atmosphere: 4
Food: 5
Service: 5
Wendy's on Blue Diamond Road is a solid choice for a quick and satisfying meal. It's not going to blow you away with its innovative offerings, but it delivers on the core fast food experience. If you're craving a classic burger and frosty, it's a reliable option.
Atmosphere: 2
Food: 3
Service: 4
This was the best experience I had had at a Wendy's in 3 years through the drive-thru. The people were super Pleasant and the order was exactly what I had ordered. Far different from when I ordered at the last Wendy's I went to and the lady literally yelled at us. To be clear the yelling was not this Wendy's it was a different one. I will probably go out of my way to come to this one instead because I've always liked Wendy's but haven't had good experiences lately.
Atmosphere: 5
Food: 4
Service: 5
This place has gone downhill, it used to be a great Wendy’s restaurant but when you see the managers and how they train their employees. That’s how you know this place ain’t no good, do yourself a favor and don’t waste your money here. I learned my lesson the hard way.
Atmosphere: 1
Food: 1
Service: 1
You can always count on Wendy's to get a good burger
Atmosphere: 5
Food: 5
Service: 5
A new building and good location. Always liked their Chili so decided to stop in. Very comfortable seating and very clean. They have a new triple Berry frosty so we indulged and it was very good. Highly recommend this location and they even have a small lounge area if you are a large group. Handicapped assessable and plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Today is July 11, 2024 @ 615pm- Awesome service and food was made to order- they forgot to put bacon on my order and made me a new sandwich with the quickness! Definitely will be coming back!
Thank you Wendy's crew!
Atmosphere: 5
Food: 5
Service: 5
This place has gone downhill, it used to be a great Wendy’s restaurant but when you see the managers and how they train their employees. That’s how you know this place ain’t no good, do yourself a favor and don’t waste your money here. I learned my lesson the hard way.
Atmosphere: 1
Food: 1
Service: 1
I like this location they treat me so kind. They are good to all customers, but especially regular customers they are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Did not receive bbq or ranch dipping sauces. Also chilli cheese fry was just a cheese fry. Employee was rude and looked like she hated her job and life. Disappointed first time 6/12 10:10pm
Service: 1
They really made me go back to the window to add a kids meal because their system is wack so are the workers. “it wont allow us to add order because of the time”
Atmosphere: 1
Food: 1
Service: 1
Google Maps says open til 1am this Saturday night. Inside is closed. Only drive through is open.
Thank you so much missaell for treating my grandson you made him feel special your service is amazing I can't thank you enough
Atmosphere: 5
Food: 5
Service: 5
This place is very very dirty the bathroom has trash all over the place no paper towels in towel bin tables are dirty I’m very sorry this is but I never leave reviews it took them ten minutes to take my order and three minutes to give it to me the food is cold and not what I ordered so ( got this look at photos ) if I was able to give negative stats I would I wasted money for dinner I threw it all out never going back!!!! Beware
Atmosphere: 1
Food: 1
Service: 1
Loading...