The wait was ridiculous! Over 30 minutes waiting for 1 sandwich, really! The cashier was nice and helpful, and that is the only reason this wasn’t lower. Additionally, I hate when I see a manger out on the frontlines and not helping to correct the wait. I walked up and order and could see 4 groups just sitting there waiting, and sure it could be they just ordered but I asked one of the couples how long they been waiting and they said around 20 minutes . ALL hands on deck, is what I say. But hey I am just 1 customer .
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Philly Cheesesteak Sub
Carol Kalcich
Great sandwich.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Half Sub and Half Salad
Mike T
I was getting ready to place an order for a French dip roast beef sandwich when I heard the cashier tell the customer in front of me they don't give drinking water. Since I don't drink soda, I always ask for a water cup when I go out to eat at these sort of places. The cashier did confirm this when I asked her.When I heard that, I left. I mean, are they so tight and greedy they won't even give out a water cup with an order? I was about to spend about $20.00, but their greed cost them my business.
Victoria Bambarger
We really aren’t sure why this place is rated so high. The food was not good at all. We all ordered something different and it was all equally bad. I don’t usually leave negative reviews but had I been able to see some, I wouldn’t have wasted $40 here. The sandwiches were very bland and dry. We had to ask for a bag for our to-go order. And the company does not allow refills on soda. However, they never state that upon ordering or we would have ordered larger sizes. The employees were kind, not their fault, but the food and overall experience was not good.
Atmosphere: 1
Food: 1
Service: 4
Bruce Thorson
Got a couple italian subs...got home and that they had no mayo or oil....REALLY DRY...was disappointed.
Food: 2
Service: 4
Jason Bruno
Really horrendous service. 36 minute ticket time for a grilled Italian sub. The place was empty and we were the first or second in line. Ironically, this 36 minute ticket time came after they told us we had to wait 5 minutes to order so they could recover from the previous rush. There was no evidence of any rush nor could there have been as the casino was not that crowded. There were three people working that were friendly enough, but they seemed to be completely disorganized without any really systems or training. The sandwich itself was okay, but it really didn’t not matter much by the time we got there. I would stay away and go to one of the many other restaurants in the immediate vicinity.
Atmosphere: 2
Food: 2
Service: 1
David Hine
Didn't know what wygyu beef is but the sandwich was
Atmosphere: 5
Food: 5
Service: 5
s b
Absolutely breaking state laws to deny a person a courtesy cup of water. Nice kid. However said management told staff to not give water but charge for it. You can give a dinky cup. I don't need you special cup!!!!
Atmosphere: 3
Food: 3
Service: 1
Robert Strasser
A little overpriced but I can understand that because it's in a casino$30 for two sandwiches and two drinks as a little bit
Atmosphere: 3
Food: 4
Service: 4
John
Who would have thought a Wagyu beef sandwich would be cold as a standard!? You have to ask for it to be hot or you get cold with mayo, yuck! We did not like the sandwich at all, and at $13 a pop, we will not return.
The wait was ridiculous! Over 30 minutes waiting for 1 sandwich, really! The cashier was nice and helpful, and that is the only reason this wasn’t lower. Additionally, I hate when I see a manger out on the frontlines and not helping to correct the wait. I walked up and order and could see 4 groups just sitting there waiting, and sure it could be they just ordered but I asked one of the couples how long they been waiting and they said around 20 minutes . ALL hands on deck, is what I say. But hey I am just 1 customer .
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Philly Cheesesteak Sub
Great sandwich.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Half Sub and Half Salad
I was getting ready to place an order for a French dip roast beef sandwich when I heard the cashier tell the customer in front of me they don't give drinking water. Since I don't drink soda, I always ask for a water cup when I go out to eat at these sort of places. The cashier did confirm this when I asked her.When I heard that, I left. I mean, are they so tight and greedy they won't even give out a water cup with an order? I was about to spend about $20.00, but their greed cost them my business.
We really aren’t sure why this place is rated so high. The food was not good at all. We all ordered something different and it was all equally bad. I don’t usually leave negative reviews but had I been able to see some, I wouldn’t have wasted $40 here. The sandwiches were very bland and dry. We had to ask for a bag for our to-go order. And the company does not allow refills on soda. However, they never state that upon ordering or we would have ordered larger sizes. The employees were kind, not their fault, but the food and overall experience was not good.
Atmosphere: 1
Food: 1
Service: 4
Got a couple italian subs...got home and that they had no mayo or oil....REALLY DRY...was disappointed.
Food: 2
Service: 4
Really horrendous service. 36 minute ticket time for a grilled Italian sub. The place was empty and we were the first or second in line. Ironically, this 36 minute ticket time came after they told us we had to wait 5 minutes to order so they could recover from the previous rush. There was no evidence of any rush nor could there have been as the casino was not that crowded. There were three people working that were friendly enough, but they seemed to be completely disorganized without any really systems or training. The sandwich itself was okay, but it really didn’t not matter much by the time we got there. I would stay away and go to one of the many other restaurants in the immediate vicinity.
Atmosphere: 2
Food: 2
Service: 1
Didn't know what wygyu beef is but the sandwich was
Atmosphere: 5
Food: 5
Service: 5
Absolutely breaking state laws to deny a person a courtesy cup of water. Nice kid. However said management told staff to not give water but charge for it. You can give a dinky cup. I don't need you special cup!!!!
Atmosphere: 3
Food: 3
Service: 1
A little overpriced but I can understand that because it's in a casino$30 for two sandwiches and two drinks as a little bit
Atmosphere: 3
Food: 4
Service: 4
Who would have thought a Wagyu beef sandwich would be cold as a standard!? You have to ask for it to be hot or you get cold with mayo, yuck! We did not like the sandwich at all, and at $13 a pop, we will not return.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
They took forever for our sandwiches and gave 2 customers ahead of us their
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: The Bobbie, Cheese Steak
The Cappastrami is one of my all time favorites! Always go here
Slow service. Great tasting food.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Italian Sub, The Bobbie, Homemade Turkey, Cheese Steak
Food was bland. No refills on Sodas.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Italian Sub, The Bobbie, Cheese Steak
Chicken Philly .. their food is sooooooo good .. OMG !!! The service is always great too ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Bobbie, Veggie Turkey, Homemade Turkey, Philly Cheesesteak Sub, Classic Cheese Steak