Im only giving one star because I have to but the customer service is so bad in there the two girls have attitudes I went this morning and I won’t never go back I don’t recommend it. Management needs to get involved and teach those girls better customer service
Atmosphere: 1
Food: 1
Service: 1
Cozy_Pierogi
It sucked. We ordered an iced vanilla latte. It was a hot latte and disgusting. She didn't get our two other drinks either. Horrible experience and even worse drinks.
Atmosphere: 1
Food: 1
Service: 1
Terri Gatelein
I love this place
Gio Guzman
Is cool, but the choices are too limited, and too expensive.
Gio Skelton
Is cool, but the choices are too limited, and too expensive.
Google user
I had a very unpleasant experience at this location with staff. Grace at this location was running a very uncomfortable operation while I was standing In line. She was training a new employee who had by far better customer service than her who she talked down while she denominated some of the worst customer service I have ever seen. While I was waiting in line, one of the many things that made me uncomfortable, and at the top of my list is watching Grace approach an elderly couple who was sitting in the dining area, Grace approached them with hostility, telling them they needed to leave the dining area, and it was closed, and it was the trainees fault for not telling them, and if they need to get up right now. They look stunned, they took approximately three minutes to leave it, which wasn’t quick enough for Grace, and she approached them a second time being even know anymore abrasive and demanded they leave. I asked the trainee for manager information, which of the trainee kindly provided the information and told me her trainers name. I was a little later, confronted by Grace on the casino floor, telling me that if I had a problem with her customer service that I can bring it up with her. Graces behavior was down right sad and hard to watch, Managment here please do better!
Ashley Rice
I had a very unpleasant experience at this location with staff. Grace at this location was running a very uncomfortable operation while I was standing In line. She was training a new employee who had by far better customer service than her who she talked down while she denominated some of the worst customer service I have ever seen. While I was waiting in line, one of the many things that made me uncomfortable, and at the top of my list is watching Grace approach an elderly couple who was sitting in the dining area, Grace approached them with hostility, telling them they needed to leave the dining area, and it was closed, and it was the trainees fault for not telling them, and if they need to get up right now. They look stunned, they took approximately three minutes to leave it, which wasn’t quick enough for Grace, and she approached them a second time being even know anymore abrasive and demanded they leave. I asked the trainee for manager information, which of the trainee kindly provided the information and told me her trainers name. I was a little later, confronted by Grace on the casino floor, telling me that if I had a problem with her customer service that I can bring it up with her. Graces behavior was down right sad and hard to watch, Managment here please do better!
Phil Parker
Expensive and not good.
Vicki C
Love these cinnamon treats. Always good. They offer several sizes & pecan toppings, also. Small area to set, but you can always get to go to your room.
silly stuff
It's open in the Riverside Casino. It's on the 1st floor near the front desk. Looks like they merged it with the Seattle's Best Coffee shop. Nevertheless, you can get your Cinnabon deserts there.
Im only giving one star because I have to but the customer service is so bad in there the two girls have attitudes I went this morning and I won’t never go back I don’t recommend it. Management needs to get involved and teach those girls better customer service
Atmosphere: 1
Food: 1
Service: 1
It sucked. We ordered an iced vanilla latte. It was a hot latte and disgusting. She didn't get our two other drinks either. Horrible experience and even worse drinks.
Atmosphere: 1
Food: 1
Service: 1
I love this place
Is cool, but the choices are too limited, and too expensive.
Is cool, but the choices are too limited, and too expensive.
I had a very unpleasant experience at this location with staff. Grace at this location was running a very uncomfortable operation while I was standing In line. She was training a new employee who had by far better customer service than her who she talked down while she denominated some of the worst customer service I have ever seen. While I was waiting in line, one of the many things that made me uncomfortable, and at the top of my list is watching Grace approach an elderly couple who was sitting in the dining area, Grace approached them with hostility, telling them they needed to leave the dining area, and it was closed, and it was the trainees fault for not telling them, and if they need to get up right now. They look stunned, they took approximately three minutes to leave it, which wasn’t quick enough for Grace, and she approached them a second time being even know anymore abrasive and demanded they leave. I asked the trainee for manager information, which of the trainee kindly provided the information and told me her trainers name. I was a little later, confronted by Grace on the casino floor, telling me that if I had a problem with her customer service that I can bring it up with her. Graces behavior was down right sad and hard to watch, Managment here please do better!
I had a very unpleasant experience at this location with staff. Grace at this location was running a very uncomfortable operation while I was standing In line. She was training a new employee who had by far better customer service than her who she talked down while she denominated some of the worst customer service I have ever seen. While I was waiting in line, one of the many things that made me uncomfortable, and at the top of my list is watching Grace approach an elderly couple who was sitting in the dining area, Grace approached them with hostility, telling them they needed to leave the dining area, and it was closed, and it was the trainees fault for not telling them, and if they need to get up right now. They look stunned, they took approximately three minutes to leave it, which wasn’t quick enough for Grace, and she approached them a second time being even know anymore abrasive and demanded they leave. I asked the trainee for manager information, which of the trainee kindly provided the information and told me her trainers name. I was a little later, confronted by Grace on the casino floor, telling me that if I had a problem with her customer service that I can bring it up with her. Graces behavior was down right sad and hard to watch, Managment here please do better!
Expensive and not good.
Love these cinnamon treats. Always good. They offer several sizes & pecan toppings, also. Small area to set, but you can always get to go to your room.
It's open in the Riverside Casino. It's on the 1st floor near the front desk. Looks like they merged it with the Seattle's Best Coffee shop. Nevertheless, you can get your Cinnabon deserts there.
Restaurantji Recommends
Needed something sweet and this did just the trick! Service was great and the Cinnabon was excellent!
The food was really good and fresh...........service wasn't very friendly but served us what we ordered and we survived.
In Harrahs and recommended for a quick bit or breakfast. Price was fair and cinnabon was very good. Recommended
Can't find it
Had to edit my post i was offended by the lack of customer service here, but we are living in a pandemic so it is what it is.
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