Fatburger & Buffalo's Express

THIS FAR BURGER IS A FLOP LOCATION. VERY SLOW SERVICE. Definitely need more employees. Onion rings tasted like old grease, skinny burger was made wrong, dirty tables (I'm thankful I got it to go) , and I paid 22.00 just to get up to my room and throw it in the bin. I threw enough money away in the slots and just wanted a good burger. Larry was visibly overwhelmed. What happened to the great fresh burgers and friendly staff?. 1 out of 10. Would NOT recommend and won't be back.

Atmosphere: 2

Food: 3

Service: 1

When they have them the turkey burgers and veggie burgers are delicious but, the grill was down that they use to make them the entire week of my trip. Very frustrating and the employees were not nice about it after I waited 30 minutes for the place to very slowly open to find out I couldn't wat there anyway. Also, making the burgers is very very slow. Be prepared to wait.

Vegetarian options: Great veggie burger if the grill is working. French fries also great.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Medium Boneless Wing Meal 10 pcs

This was my first experience at a Fatburger restaurant. I found my order to be very good.

I only had the Original Fatburger combo and I thought the burger was great. The burger was tender and juicy with fresh veggies and some flavorful relish and mustard. There were a lot of toppings but they all worked together well.

My Skinny Fries were great; they were crispy enough to give a nice crunch without being hard.

As for the Maui Banana Shake, I enjoyed that flavor. The shake was just the right amount of thickness and was a great way to finish off the meal. I just don’t plan on adding whipped cream to my shake next time.

Overall, this Fatburger location did a fantastic job. If I’m in the area again, I’ll definitely order from them again.

Vegetarian options: While the Impossible Burger is the vegetarian option here, I don’t believe this place is a good option for vegetarians.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fatburger Regular, Skinny Fries

The food, the burgers, are outrageously good. I’ve been to In-N-Out Burger here in Laughlin at least a dozen times and this place is better. The only problem is they are a little slow after 12 minutes. I inquired about my food and it was ready after about 15 minutes And they were not busy at the time and there were three guys working. I think they really like tips I didn’t add a tip to my card. I just threw five dollars in the bucket. Anyway, the food is awesome if you can afford the wait. Also, it’s very pricey. Two original burgers, an order of onion rings and a large Pepsi ran over $32 and they want you to tip on top of that just to warn you ahead of time.

Wheelchair accessibility: Yes, tables and booths.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Fatburger Regular

Came in to grab a quick bite before a concert. Waited in line for nearly 15 min while the guy at the register counted, and re-counted the money in the register. Not a single staff member, or staff supervisor, had the sense to open another register to alleviate what was becoming a bottleneck wait line.

Furthermore, the order came out incorrect and was missing the $1.29 cheese we paid for. I wasn't about to wait in another line so we just ate and left. We weren't expecting white glove service at Fatburger, but what we got was totally inexcusable.

Atmosphere: 1

Food: 2

Service: 1

Justin was awesome! Can't thank him enough for the outstanding service! The food was spectacular!

Atmosphere: 5

Food: 5

Service: 5

Went to fat burger the other night. Had the best burger in yrs. A gentleman named Larry. Was personable and efficient. The staff was courteous and kind. Two thumbs up

Atmosphere: 5

Food: 5

Service: 5

Great food

Atmosphere: 5

Food: 5

Service: 5

We ordered fat burger last night. We did a delivery just to make it easier for us. When we got our food, the burgers were Superdry. No mayonnaise, no onions. My husband ordered chili, which was pretty disgusting and our fries were like 8 fries in the package. I'm not one to complain about a lot of things, but Maybe because it was a delivery. They just threw whatever in the bag because they knew that we weren't gonna complain.. because i've been to this restaurant before, and the food is fine.The delivery yesterday was horrible.The only two things that came out of this order good was the shakes.. very disappointed for a fifty dollars order

Food: 2

Recommended dishes: XXXL Burger Meal

Me and my girlfriend ordered 6 piece wings with celery, carrots and wanted ranch as well. Waited for 45 minutes for the wings. When we finally got our food it was just the wings. Waited another 20 minutes for them to tell us it’ll charge us more for ranch when we had already said we wanted it in the first place and it didn’t even looked like they tried and just poured the whole bag of seasonings on the wings. It was very hard to swallow without needing a lot of water.

Atmosphere: 2

Food: 1

Service: 1

Expensive as hell and the cashier has no customer service skills.

Customers that showed up after us got their orders before us when we finally got our order it was incomplete missing a fry, celery and carrots.
After finally getting the fry I continued to wait for the celery and carrots only for them to say they were out of carrots and that there was nothing they can do and walked away very poor customer service cook had an air pod in while working over the grill. Tables were dirty

Atmosphere: 1

Food: 1

Service: 1

They aren't prepared for how busy it is, was overcharged and didn't want to wait any longer to get it corrected. I tried this place twice while we were staying at Riverside, both times were bad experiences, Super disappointed since we love the ones back home, I think if they had a bit more staff to accommodate how busy they are and would actually listen to your order, would have made the whole experience better.

Atmosphere: 2

Food: 3

Service: 1

Definitely don't show up at 1025pm to order from the menu. You'll be told "only regular burgers and regular fries" if you ask why, they'll say "we close in an hour" okay, 95 minutes is more than 60 minutes. Supposedly they close at midnight, but the last 95 minutes you can only get two things. I had enjoyed this place in the past, but working late and staying at the Riverside meant at least I'd get to eat before bed. Instead, I'm salty AF, hungry, and too annoyed to waste any money gambling.

Atmosphere: 1

Food: 1

Service: 1

Great food , friendly service , great Burger's,impossible burgers too , and awesome fat fries !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Impossible Burger, Fat Fries