Dined here with a friend. We each enjoyed a delicious slice of cheese pizza. Very tasty! However.....the highlight of our meal was when Chef Tony stopped at our table, to see if we were doing ok, or needed anything else, etc. He really knows what excellant customer service is all about. Thanks!!!
Atmosphere: 4
Food: 4
Service: 4
Chris Castaneda
This is something like Sbarro’s cousin, S-BAD-rros. Poor customer service. Cashier look pissed and VERY unfriendly.
Atmosphere: 1
Food: 1
Service: 1
Victoria Cantrell
Food court-ish and pizza was way undercooked. We were the only customers so no reason for that to happen.
Atmosphere: 2
Food: 1
Service: 5
Roxi Belaire
I was hoping for a restaurant, but it turned out to be a food court full of screaming kids and it all echoed and added to the horrible experience. Experience. The food is definitely overpriced, extremely bland and everything was à la carte. I was hoping for a nice Italian restaurant but I was extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fettuccine Alfredo
donfarang
This restaurant has changed so much in the past few years. It used to be a nicely appointed Italian themed place with red table cloths and warm atmosphere, but now...no. They remodeled the place to look like a food court with no private tables. The food choices are extremely limited and the soft drink prices are the same as a movie theater. It's a horrible disfiguration of what Passaggios used to be. So sad.
Atmosphere: 1
Food: 4
Service: 2
Debra Christianson
The pizza is the absolute best!!!! The pasta on the other hand is VERY mediocre. Had the lasagna and the spaghetti and meatballs and neither was very good. The bread sticks are the bomb and we had 2 baskets of them, absolutely delicious! The service was fair to poor. Would go back for the pizza and bread sticks.UPDATED reviewUnfortunately this restaurant changed. It is no longer the nice full service restaurant it used to be. It is now order at the counter and they only have certain puzzas which you cannot modify. Not worth the stop anymore.
49reynaldp
$15 - $20 pizzas, not other Italian food. No one was there ever, the food just looks bad and is very expensive just like everything else in Laughlin
Jonathan Mobley
If you love Italian the way my family does then this is the place for you. The staff is amazing and very knowledgeable I took my mother in law out for her birthday with the whole family and just had a great time. I recommend this place for special occasions nor just anytime:)
Ray Sherman
Place is never open Tropicana probably the worst place to stay in Laughlin... 3 of the 4 resturants are closed BAD reputation!!!
Cheryl Maebe
We knew Passiagos when they waited on you, had a salad bar, garlic bread included, good food and reasonable prices in a nice atmosphere. If you expect this now you will be highly disappointed as we were.Now there is no garlic bread unless you pay $7 for it, side salads that are chopped up iceberg with packet dressing that you pay for (no more salad bar, ever again they said), no more bottomless pasta bowl (btw the fettuccine was the most plain we have ever had)... very disappointed. The atmosphere has been ruined and feels like a cafeteria with no waiters or waitresses. We love Tropicana but won't EVER, EVER eat here again. One employee of the casino walked up to us while we were eating and when we gave our opinion (they asked) their response was, well the changes are results of COVID and we are a "to go" place now. We were also told the limit of one bowl of pasta (like I mentioned, no more bottomless) was "to help watch portions for some of us"... how rude, even if he thought it was a joke. It's just bland food and not worth it. Save your time and money. I usually don't write bad reviews but this was worthy of it.
Wife & I got the Shrimp Scampi. Not Bad, reasonable. Portions could have been bigger. Seem portions have been downsized since we last ate there.
Cherylleigh1977
We knew Passiagos when they waited on you, had a salad bar, garlic bread, good food and reasonable prices in a nice atmosphere. If you expect this now you will be highly disappointed as we were. No garlic bread unless you pay $7 for it, side salads that are chopped up iceberg with packet dressing that you pay for (no more salad bar, ever again they said), no more bottomless pasta bowl (btw the fettuccine was the most plain we have ever had)... very disappointed. The atmosphere has been ruined and feels like a cafeteria with no waiters or waitresses. We love Tripocana but won't EVER, EVER eat here again. We will get a comment well its COVID and they are a to go place now. It's not that. We were told it was to watch portions for some of us, as well... rude. It's just bland food and not worth it. Save your time and money. I usually don't write bad reviews but this was worthy of it.
Jonathan Mo
If you love Italian the way my family does then this is the place for you. The staff is amazing and very knowledgeable I took my mother in law out for her birthday with the whole family and just had a great time. I recommend this place for special occasions nor just anytime:)
pablo pacheco
Horrible service, I was told I couldn’t sit and eat when more then half the restaurant is empty.
Deanna Breen-Ball
After many years of family meals here, we've had our last. The pizza is made of a new and disappointing recipe. Please bring the old pizza back, and offer online ordering. I'm hopeful Passaggio will be good again.
Dined here with a friend. We each enjoyed a delicious slice of cheese pizza. Very tasty!
However.....the highlight of our meal was when Chef Tony stopped at our table, to see if we were doing ok, or needed anything else, etc. He really knows what excellant customer service is all about. Thanks!!!
Atmosphere: 4
Food: 4
Service: 4
This is something like Sbarro’s cousin, S-BAD-rros. Poor customer service. Cashier look pissed and VERY unfriendly.
Atmosphere: 1
Food: 1
Service: 1
Food court-ish and pizza was way undercooked. We were the only customers so no reason for that to happen.
Atmosphere: 2
Food: 1
Service: 5
I was hoping for a restaurant, but it turned out to be a food court full of screaming kids and it all echoed and added to the horrible experience. Experience. The food is definitely overpriced, extremely bland and everything was à la carte. I was hoping for a nice Italian restaurant but I was extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fettuccine Alfredo
This restaurant has changed so much in the past few years. It used to be a nicely appointed Italian themed place with red table cloths and warm atmosphere, but now...no. They remodeled the place to look like a food court with no private tables. The food choices are extremely limited and the soft drink prices are the same as a movie theater. It's a horrible disfiguration of what Passaggios used to be. So sad.
Atmosphere: 1
Food: 4
Service: 2
The pizza is the absolute best!!!! The pasta on the other hand is VERY mediocre. Had the lasagna and the spaghetti and meatballs and neither was very good. The bread sticks are the bomb and we had 2 baskets of them, absolutely delicious! The service was fair to poor. Would go back for the pizza and bread sticks.UPDATED reviewUnfortunately this restaurant changed. It is no longer the nice full service restaurant it used to be. It is now order at the counter and they only have certain puzzas which you cannot modify. Not worth the stop anymore.
$15 - $20 pizzas, not other Italian food. No one was there ever, the food just looks bad and is very expensive just like everything else in Laughlin
If you love Italian the way my family does then this is the place for you. The staff is amazing and very knowledgeable I took my mother in law out for her birthday with the whole family and just had a great time. I recommend this place for special occasions nor just anytime:)
Place is never open Tropicana probably the worst place to stay in Laughlin... 3 of the 4 resturants are closed BAD reputation!!!
We knew Passiagos when they waited on you, had a salad bar, garlic bread included, good food and reasonable prices in a nice atmosphere. If you expect this now you will be highly disappointed as we were.Now there is no garlic bread unless you pay $7 for it, side salads that are chopped up iceberg with packet dressing that you pay for (no more salad bar, ever again they said), no more bottomless pasta bowl (btw the fettuccine was the most plain we have ever had)... very disappointed. The atmosphere has been ruined and feels like a cafeteria with no waiters or waitresses. We love Tropicana but won't EVER, EVER eat here again. One employee of the casino walked up to us while we were eating and when we gave our opinion (they asked) their response was, well the changes are results of COVID and we are a "to go" place now. We were also told the limit of one bowl of pasta (like I mentioned, no more bottomless) was "to help watch portions for some of us"... how rude, even if he thought it was a joke. It's just bland food and not worth it. Save your time and money. I usually don't write bad reviews but this was worthy of it.
Restaurantji Recommends
Wife & I got the Shrimp Scampi. Not Bad, reasonable. Portions could have been bigger. Seem portions have been downsized since we last ate there.
We knew Passiagos when they waited on you, had a salad bar, garlic bread, good food and reasonable prices in a nice atmosphere. If you expect this now you will be highly disappointed as we were. No garlic bread unless you pay $7 for it, side salads that are chopped up iceberg with packet dressing that you pay for (no more salad bar, ever again they said), no more bottomless pasta bowl (btw the fettuccine was the most plain we have ever had)... very disappointed. The atmosphere has been ruined and feels like a cafeteria with no waiters or waitresses. We love Tripocana but won't EVER, EVER eat here again. We will get a comment well its COVID and they are a to go place now. It's not that. We were told it was to watch portions for some of us, as well... rude. It's just bland food and not worth it. Save your time and money. I usually don't write bad reviews but this was worthy of it.
If you love Italian the way my family does then this is the place for you. The staff is amazing and very knowledgeable I took my mother in law out for her birthday with the whole family and just had a great time. I recommend this place for special occasions nor just anytime:)
Horrible service, I was told I couldn’t sit and eat when more then half the restaurant is empty.
After many years of family meals here, we've had our last. The pizza is made of a new and disappointing recipe. Please bring the old pizza back, and offer online ordering. I'm hopeful Passaggio will be good again.
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