Resort was cool, food at all venues was good. Issue we had was with return trip being a complete cluster. Heard different things from different people as to what the actual problem was.
Left our room at 5:45AM Sunday morning for an 8:00AM flight, retrieved our luggage in MN at 7:54AM Monday morning. That was after about 6.5 hours either sitting in a bus at the airport, riding in a bus from Laughlin to Las Vegas, or sitting in the plane on the runway waiting for our luggage, or fuel. The flight showed up on FlightAware, and was shown as on time until after departure time, then it showed as scheduled. The flight was never viewable on the Sun Country site. Flights were 8011 to Laughlin, and 8016 returning.
Eric Schwamberger
Sun country and Riverside have absolutely dropped the ball this weekend.
Plane gets delayed from 8am til 11 am due to a diversion due to an airplane issue. Almost 0 communication from Riverside or Sun Country from here on out. It’s now 5:12 pm and we are waiting to get on busses to Las Vegas to fly back to MSP. No direction on what to do once we get to Vegas.
Both companies have told us to contact the other company for compensation for this huge mess up. Very likely my last time coming unless someone takes accountability.
Deena Milner
This cafe in the South Tower of Riverside Resort was helpful to have onsite for quick Grab and Go food and treats. The small round dining tables and checkered(?) floor tiles reminded me of an old diner. Appealing for the older demographic that it often serves. Sparking my review was the big smile and kindness of a Thursday night shift worker named Tyraneka, being in her line last week watching her greet and engage with each of her customers. You could tell she could run the register and take orders with her eyes closed, so that gave her time to really play it up with folks in the interactions. Also love their offerings of scooped ice cream. Generous heavy handed scoops!
Atmosphere: 4
Food: 4
Service: 5
JOHN MARX
The Sidewalk Cafe has great deli sandwiches. I ordered Italian, and another time a roast beef on rye. For $9.75 big sandwiches choice of coleslaw, potato salad, with a pickle wedge. The tables are always clean ready for the next customer. Benny at the counter greets every customer with a smile. Benny has an upbeat attitude, and seems to enjoy helping others. I want to Thank you. Great job! Definitely five stars. ?????
Parking: Parking is @ Don Laughlin Riverside Hotel & Casino.
Kid-friendliness: They offer hot dogs and ice cream that every child likes. ??
Wheelchair accessibility: Wide entry to the dining area with tables for wheelchairs
Atmosphere: 5
Food: 5
Service: 5
AJ Weil
The workers seem overworked. Time waiting is extremely SLOW, I had to sit down
Atmosphere: 2
Food: 3
Service: 3
Sass Asa
You can't tell all that is inside "Don Laughlin's Riverside Resort Hotel and Casino" from the outside. Beginning with, Free Parking,the best Valet & Bell service, Very pleasant and accommodating Front desk,North and South towers for clean and renovated rooms, large non smoking casino and regular casino table games and slots in both. Bingo and sports book 2nd fl. many restaurants, buffet and snack bars throughout several night clubs/lounges, lots of bars. Bowling, pool tables theater and showroom 2nd fl also auto museum and video arcade and laser tag, clothing, jewery and convenience store 1st fl all climate controlled for your comfort. oh yes and water taxi and cruise boat on the river. Have fun!
Michael Licht
Thanks for a great
stay! Clean and comfortable room…and always great fun!
Kendra Olson
Love this place so much! The staff is especially great at the prime rib room & losers lounge, will continue to visit here for a long time :)
Amber Lechuga
If I could choose a negative star I would. Representatives are rude, demeaning and I’ve not woken up to someone that’s made my blood boil in a long time.
Food here is good, especially the chili cheese dog, shrimp cocktail, ice cream, salads, clam chowder, and all the cakes and brownies ive eaten. Now about the service, I am on vacation. So its okay to be a bit slower than what it should be. It was excrutiatingly slow. Two helpers and a cashier. Cashier left to do something and came back only to stand at the doorway to watch the long line wait for minutes before deciding to go back to the register, while the other two looked confused doing something else. One helping a difficult customer and another confused where to find something. I really feel bad for the staff working here as they look like they are having a hard time. The girl in line behind me kept making insulting complaints and comments out loud but maybe not loud enough for the staff to hear. I love the food here, otherwise. Hence the 4 stars. I weigh food more than service because it doesnt bother me as much unless the staff insults me or has a bad attitude. The staffs here were simply having a hard time (possibly undertrained) with their job and trying to be courteous to impatient customers.
Atmosphere: 3
Food: 5
Service: 2
twinentryturbo
Food here is good, especially the chili cheese dog, shrimp cocktail, ice cream, salads, clam chowder, and all the cakes and brownies ive eaten. Now about the service, I am on vacation. So its okay to be a bit slower than what it should be. It was excrutiatingly slow. Two helpers and a cashier. Cashier left to do something and came back only to stand at the doorway to watch the long line wait for minutes before deciding to go back to the register, while the other two looked confused doing something else. One helping a difficult customer and another confused where to find something. I really feel bad for the staff working here as they look like they are having a hard time. The girl in line behind me kept making insulting complaints and comments out loud but maybe not loud enough for the staff to hear. I love the food here, otherwise. Hence the 4 stars. I weigh food more than service because it doesnt bother me as much unless the staff insults me or has a bad attitude. The staffs here were simply having a hard time (possibly undertrained) with their job and trying to be courteous to impatient customers.
Atmosphere: 3
Food: 5
Service: 2
Kelly Green
It's hard to put a star on this because the food is good and the prices are reasonable but the service is not that great as far as time. The people are very friendly. they have two registers and every time I have come here they've only had one person working and two other behind the counter, I guess they prep food but it's like when you got 10 or more people in line maybe you should have another person to register because the register person also gives the food so what do the other people behind the counter do? I started as #8 in line and it's been 20 minutes and I still have a person in front of me.
Christina Delrae Yazzie
Gotto Love The Shrimp Cocktails..
Atmosphere: 5
Food: 5
Service: 5
Road Junky
The ice cream was very good... the small was anything but small
their services are accurate ❤️
Resort was cool, food at all venues was good. Issue we had was with return trip being a complete cluster. Heard different things from different people as to what the actual problem was. Left our room at 5:45AM Sunday morning for an 8:00AM flight, retrieved our luggage in MN at 7:54AM Monday morning. That was after about 6.5 hours either sitting in a bus at the airport, riding in a bus from Laughlin to Las Vegas, or sitting in the plane on the runway waiting for our luggage, or fuel. The flight showed up on FlightAware, and was shown as on time until after departure time, then it showed as scheduled. The flight was never viewable on the Sun Country site. Flights were 8011 to Laughlin, and 8016 returning.
Sun country and Riverside have absolutely dropped the ball this weekend. Plane gets delayed from 8am til 11 am due to a diversion due to an airplane issue. Almost 0 communication from Riverside or Sun Country from here on out. It’s now 5:12 pm and we are waiting to get on busses to Las Vegas to fly back to MSP. No direction on what to do once we get to Vegas. Both companies have told us to contact the other company for compensation for this huge mess up. Very likely my last time coming unless someone takes accountability.
This cafe in the South Tower of Riverside Resort was helpful to have onsite for quick Grab and Go food and treats. The small round dining tables and checkered(?) floor tiles reminded me of an old diner. Appealing for the older demographic that it often serves.
Sparking my review was the big smile and kindness of a Thursday night shift worker named Tyraneka, being in her line last week watching her greet and engage with each of her customers. You could tell she could run the register and take orders with her eyes closed, so that gave her time to really play it up with folks in the interactions.
Also love their offerings of scooped ice cream. Generous heavy handed scoops!
Atmosphere: 4
Food: 4
Service: 5
The Sidewalk Cafe has great deli sandwiches. I ordered Italian, and another time a roast beef on rye. For $9.75 big sandwiches choice of coleslaw, potato salad, with a pickle wedge. The tables are always clean ready for the next customer. Benny at the counter greets every customer with a smile. Benny has an upbeat attitude, and seems to enjoy helping others. I want to Thank you. Great job! Definitely five stars. ?????
Parking: Parking is @ Don Laughlin Riverside Hotel & Casino.
Kid-friendliness: They offer hot dogs and ice cream that every child likes. ??
Wheelchair accessibility: Wide entry to the dining area with tables for wheelchairs
Atmosphere: 5
Food: 5
Service: 5
The workers seem overworked. Time waiting is extremely SLOW, I had to sit down
Atmosphere: 2
Food: 3
Service: 3
You can't tell all that is inside "Don Laughlin's Riverside Resort Hotel and Casino" from the outside. Beginning with, Free Parking,the best Valet & Bell service, Very pleasant and accommodating Front desk,North and South towers for clean and renovated rooms, large non smoking casino and regular casino table games and slots in both. Bingo and sports book 2nd fl. many restaurants, buffet and snack bars throughout several night clubs/lounges, lots of bars. Bowling, pool tables theater and showroom 2nd fl also auto museum and video arcade and laser tag, clothing, jewery and convenience store 1st fl all climate controlled for your comfort. oh yes and water taxi and cruise boat on the river. Have fun!
Thanks for a great stay! Clean and comfortable room…and always great fun!
Love this place so much! The staff is especially great at the prime rib room & losers lounge, will continue to visit here for a long time :)
If I could choose a negative star I would. Representatives are rude, demeaning and I’ve not woken up to someone that’s made my blood boil in a long time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food here is good, especially the chili cheese dog, shrimp cocktail, ice cream, salads, clam chowder, and all the cakes and brownies ive eaten. Now about the service, I am on vacation. So its okay to be a bit slower than what it should be. It was excrutiatingly slow. Two helpers and a cashier. Cashier left to do something and came back only to stand at the doorway to watch the long line wait for minutes before deciding to go back to the register, while the other two looked confused doing something else. One helping a difficult customer and another confused where to find something. I really feel bad for the staff working here as they look like they are having a hard time. The girl in line behind me kept making insulting complaints and comments out loud but maybe not loud enough for the staff to hear. I love the food here, otherwise. Hence the 4 stars. I weigh food more than service because it doesnt bother me as much unless the staff insults me or has a bad attitude. The staffs here were simply having a hard time (possibly undertrained) with their job and trying to be courteous to impatient customers.
Atmosphere: 3
Food: 5
Service: 2
Food here is good, especially the chili cheese dog, shrimp cocktail, ice cream, salads, clam chowder, and all the cakes and brownies ive eaten. Now about the service, I am on vacation. So its okay to be a bit slower than what it should be. It was excrutiatingly slow. Two helpers and a cashier. Cashier left to do something and came back only to stand at the doorway to watch the long line wait for minutes before deciding to go back to the register, while the other two looked confused doing something else. One helping a difficult customer and another confused where to find something. I really feel bad for the staff working here as they look like they are having a hard time. The girl in line behind me kept making insulting complaints and comments out loud but maybe not loud enough for the staff to hear. I love the food here, otherwise. Hence the 4 stars. I weigh food more than service because it doesnt bother me as much unless the staff insults me or has a bad attitude. The staffs here were simply having a hard time (possibly undertrained) with their job and trying to be courteous to impatient customers.
Atmosphere: 3
Food: 5
Service: 2
It's hard to put a star on this because the food is good and the prices are reasonable but the service is not that great as far as time. The people are very friendly. they have two registers and every time I have come here they've only had one person working and two other behind the counter, I guess they prep food but it's like when you got 10 or more people in line maybe you should have another person to register because the register person also gives the food so what do the other people behind the counter do? I started as #8 in line and it's been 20 minutes and I still have a person in front of me.
Gotto Love The Shrimp Cocktails..
Atmosphere: 5
Food: 5
Service: 5
The ice cream was very good... the small was anything but small
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