Got scammed out of a burger, I would of understood during rush hour but it was 7pm and I was the only car in the drive through, the parking lot seemed empty aswelll. The servicer was also laughing halfway through my order.
Atmosphere: 1
Food: 1
Service: 2
Shane Skeen
My 4th time at this location and I have yet to receive my order correctly. It's my fault I guess because I drove all the way home before checking my order knowing that this location seems to be incapable of making an order correctly. When you order 2 cheeseburger with ketchup only they NEVER get it correct. SMH
Atmosphere: 1
Food: 1
Service: 1
William Ortega
Horrible food high price horrible service people boycott cook at home it's healthier
Atmosphere: 1
Food: 1
Service: 1
Loretta Boyd
The drive thru is closed. They just got new signs, but apparently they bought one that’s defective because it already doesn’t work right. The food was horrible. Too much condiments.
Atmosphere: 1
Food: 1
Service: 1
Mr. King
The new building looks great. Food is good. They have the kiosk as well as they will take your order at the register in the front.
Atmosphere: 5
Food: 5
Service: 5
Barbara Dittrich
It is now automation ordering with no one around to help. I will never return. I like talking to humans not machines. I left without ordering because the stupid machine would not give me the customized order I wanted. Bad move Burger King. You lost my business
Atmosphere: 1
Service: 1
Gary Stathatos
Friendly Staff
Atmosphere: 5
Food: 5
Service: 5
Michael Karr
Very disappointed. Come here to get food before 11pm. Says they are open till midnight, pull up to order and they say they are closed but yet they took an order from the car in front of me..... makes no sense at all... oh well guess I will go somewhere else
Service: 1
Christina Lynch
They keep getting my order wrong!!! Then want to argue about it.
Atmosphere: 2
Food: 3
Service: 1
Jennifer “QueenMami” Edmonds
Honestly I haven't eaten here is 5 to 6yrs. Imo-Nasty, I refuse to eat here, each time was a massive disappointment and full of stomach upset with nausea. I was only here with a friend recently and looking at her food made me glad I didn't try it again.
I went to charlwston BK above decatur free refil with repromand fom manager after guy mopping floor ratted me out.
Atmosphere: 5
Food: 5
Service: 5
Shyanna Barclay
The staff is awesome, the food is cheap. We come here often so the kids can play in the playroom. BUT this facility is missing some stars because the playroom is always filthy so you have to go ask an employee to clean it, and they don't stop people from bringing their dogs here. One dog kept growling at my kid who was just running around and playing (as to be expected) then while I was eating, the dog pooped by the mat that's infront of the slide. That was gross and I don't think a dog should be allowed in an eating establishment. The owners did clean it up with napkins but that doesn't get rid of any bacteria/residue in an area kids run around barefoot.
Atmosphere: 1
Food: 4
Service: 4
Therese Cockerline
It's getting to the point now living on social security you can't even afford to go get a burger the prices are extremely expensive just to get two meals you're spending at least $30 I'd rather have and go and get a sit-down meal better restaurant. Also having diverticulitis makes it very difficult to eat any of the sandwiches cuz they all have sesame seeds on them.
Atmosphere: 4
Food: 4
Service: 4
Paul Bowman
I've been going here for years. No disappointments And the staff has been very good,
Food: 5
Service: 5
Aaron Westley
I'm not sure what the disconnect is every time I've visited this location. The statements I'm about to make come with qualifications in the restaurant/ culinary field, so I'm not wildly assuming or making things up. There is no direction or urgency when orders come in, in relation to team members. I've watched 3 people stand and stare at the ticket screen while they argue about what fries go to what order. It was 4 medium fries for 3 different orders. The order in which the fries had come out was what was confusing them and causing a service delay. The drive thru behaves as if suboptimal is the only way to have every rush go. The food is what you would expect with the exception of their ability to get modifications on an order correct. Like, at all. I don't know how a place gets like this and then stays like this. I just want my whopper, guys. It doesn't have to be this crazy fight to get it. Or BK you could hire me as a store manager, I'll have it metrics in line in 2 months or less.
Got scammed out of a burger, I would of understood during rush hour but it was 7pm and I was the only car in the drive through, the parking lot seemed empty aswelll. The servicer was also laughing halfway through my order.
Atmosphere: 1
Food: 1
Service: 2
My 4th time at this location and I have yet to receive my order correctly. It's my fault I guess because I drove all the way home before checking my order knowing that this location seems to be incapable of making an order correctly. When you order 2 cheeseburger with ketchup only they NEVER get it correct. SMH
Atmosphere: 1
Food: 1
Service: 1
Horrible food high price horrible service people boycott cook at home it's healthier
Atmosphere: 1
Food: 1
Service: 1
The drive thru is closed. They just got new signs, but apparently they bought one that’s defective because it already doesn’t work right. The food was horrible. Too much condiments.
Atmosphere: 1
Food: 1
Service: 1
The new building looks great. Food is good. They have the kiosk as well as they will take your order at the register in the front.
Atmosphere: 5
Food: 5
Service: 5
It is now automation ordering with no one around to help. I will never return. I like talking to humans not machines. I left without ordering because the stupid machine would not give me the customized order I wanted. Bad move Burger King. You lost my business
Atmosphere: 1
Service: 1
Friendly Staff
Atmosphere: 5
Food: 5
Service: 5
Very disappointed. Come here to get food before 11pm. Says they are open till midnight, pull up to order and they say they are closed but yet they took an order from the car in front of me..... makes no sense at all... oh well guess I will go somewhere else
Service: 1
They keep getting my order wrong!!! Then want to argue about it.
Atmosphere: 2
Food: 3
Service: 1
Honestly I haven't eaten here is 5 to 6yrs. Imo-Nasty, I refuse to eat here, each time was a massive disappointment and full of stomach upset with nausea. I was only here with a friend recently and looking at her food made me glad I didn't try it again.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I went to charlwston BK above decatur free refil with repromand fom manager after guy mopping floor ratted me out.
Atmosphere: 5
Food: 5
Service: 5
The staff is awesome, the food is cheap. We come here often so the kids can play in the playroom. BUT this facility is missing some stars because the playroom is always filthy so you have to go ask an employee to clean it, and they don't stop people from bringing their dogs here. One dog kept growling at my kid who was just running around and playing (as to be expected) then while I was eating, the dog pooped by the mat that's infront of the slide. That was gross and I don't think a dog should be allowed in an eating establishment. The owners did clean it up with napkins but that doesn't get rid of any bacteria/residue in an area kids run around barefoot.
Atmosphere: 1
Food: 4
Service: 4
It's getting to the point now living on social security you can't even afford to go get a burger the prices are extremely expensive just to get two meals you're spending at least $30 I'd rather have and go and get a sit-down meal better restaurant. Also having diverticulitis makes it very difficult to eat any of the sandwiches cuz they all have sesame seeds on them.
Atmosphere: 4
Food: 4
Service: 4
I've been going here for years.
No disappointments
And the staff has been very good,
Food: 5
Service: 5
I'm not sure what the disconnect is every time I've visited this location. The statements I'm about to make come with qualifications in the restaurant/ culinary field, so I'm not wildly assuming or making things up.
There is no direction or urgency when orders come in, in relation to team members. I've watched 3 people stand and stare at the ticket screen while they argue about what fries go to what order. It was 4 medium fries for 3 different orders. The order in which the fries had come out was what was confusing them and causing a service delay.
The drive thru behaves as if suboptimal is the only way to have every rush go.
The food is what you would expect with the exception of their ability to get modifications on an order correct. Like, at all.
I don't know how a place gets like this and then stays like this. I just want my whopper, guys. It doesn't have to be this crazy fight to get it. Or BK you could hire me as a store manager, I'll have it metrics in line in 2 months or less.
Atmosphere: 1
Food: 3
Service: 1
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