We came in to order food in the drive thru found our selection online before arriving. But we were refused help when we got there as we were told they didnt have time to help us order it thru the app. We didnt want to use the app but they would not give us the deal. So we left upset and went to a competitor who had time for us. This was a huge disappointment to our son . He had his heart set on Taco Bell but when we dont get good service. This is not acceptable. Good luck in business when your employees do not care about the customers. People will find places to eat that appreciate their patrons.
Atmosphere: 1
Service: 1
Daniel Phillips
Ever decreasing food quality
Atmosphere: 3
Food: 1
Service: 3
Pete Tapia
The morning crew is more worried about their time clock on taking orders and getting you your food. Morning service sucks
Atmosphere: 1
Food: 4
Service: 1
Robin “ThE NiCE”
I pick up the food and looking for door dash usually the atmosphere is very wonderful and sometimes the people working behind the desk get a little busy but as far as the food and the service they usually have my order ready to go when I go pick it up to deliver but some of them younger people are kind of irritated I would say but other than that they do good job
Atmosphere: 5
Food: 5
Service: 4
Mildred Montoya
Having to enter your own order on a touch screen destroyed my liking of taco bell
Atmosphere: 1
Food: 3
Service: 3
Samantha Gibson
Super rude- two of the women there were gossiping for no reason while judging and treating me rude for no reason. Super bossy and demanding telling me how things work when already know just their app glitches on me and didn't place the order so I got there and worker said place order on kiosk machine when placed on mobile app but didn't show up so rudely tells me how to use the app and that have to check in cause it was placed in drive thur (makes no sense what she was saying not cause of me, but her self explanatory sucks) treating me like a 5 year old. I dont need instructions on how to place order and check in- all needed was simply sorry your order didnt come in on our end- not to mention if I wanted to place order I shouldn't have to use kiosk machine and do it myself. Just more ways to do away with using workers and pushing self service which takes away more jobs. The attitude was worst ever got. I understand they dont get paid enough but behaving this way being rude for no reason- unacceptable. I will not be coming back due to this. I work in customer service and can say I would be fired if I treated my customers this way.
Don Karl
Now all ordering is by a kiosk when you walk in. Born in the 50's I like seeing a menu. The very helpful young woman walked me through everything and got my order perfect. Before leaving another team member introduced me to the beef burrito for $2.79 what a deal, brought 2 home. They also have a donation box for No Dog Left Behind. Thank You
Atmosphere: 4
Food: 5
Service: 5
Aleena Farooq
The staff was great. The food is good as usual.
Atmosphere: 5
Food: 5
Service: 5
fred wilson
That touch board..it's new & confusing...& It takes time to learn...but also back ups the line
I came at 5 and the ladys that were there were so rude they didn't even say hello to us and they were starring at us like we were from another planet they were very rude toy toddlers
Atmosphere: 1
Service: 1
Shyanna Barclay
Just when I start liking something they get rid of it 😆. It is what it is. The people at the window are usually friendly, and the food is fast and cheap.
Atmosphere: 4
Food: 4
Service: 4
maddy Larkin
We got the Crunchwrap supreme’s and the lettuce smelt sooo bad, we gutted it and took all the lettuce out and still ate it, hope we don’t get sick. Sad they can’t tell their product is going bad, would they eat it knowing how foul their produce smells? Why would you want to make people sick!
Food: 1
Whitney
Yall dont go their right now. Staright will get your order wrong every time. And will constantly give you smalls of different drinks you didnt even order instead of the one you did. The people sounded angry the whole time so that was a plus
Atmosphere: 1
Food: 4
Service: 1
John Curry
My favorite place to eat, with Baja Blast, or the freeze version in the Summer and a breakfast burrito.
Great fast food was good
Atmosphere: 5
Food: 5
Service: 5
We came in to order food in the drive thru found our selection online before arriving. But we were refused help when we got there as we were told they didnt have time to help us order it thru the app. We didnt want to use the app but they would not give us the deal. So we left upset and went to a competitor who had time for us. This was a huge disappointment to our son . He had his heart set on Taco Bell but when we dont get good service. This is not acceptable. Good luck in business when your employees do not care about the customers. People will find places to eat that appreciate their patrons.
Atmosphere: 1
Service: 1
Ever decreasing food quality
Atmosphere: 3
Food: 1
Service: 3
The morning crew is more worried about their time clock on taking orders and getting you your food. Morning service sucks
Atmosphere: 1
Food: 4
Service: 1
I pick up the food and looking for door dash usually the atmosphere is very wonderful and sometimes the people working behind the desk get a little busy but as far as the food and the service they usually have my order ready to go when I go pick it up to deliver but some of them younger people are kind of irritated I would say but other than that they do good job
Atmosphere: 5
Food: 5
Service: 4
Having to enter your own order on a touch screen destroyed my liking of taco bell
Atmosphere: 1
Food: 3
Service: 3
Super rude- two of the women there were gossiping for no reason while judging and treating me rude for no reason. Super bossy and demanding telling me how things work when already know just their app glitches on me and didn't place the order so I got there and worker said place order on kiosk machine when placed on mobile app but didn't show up so rudely tells me how to use the app and that have to check in cause it was placed in drive thur (makes no sense what she was saying not cause of me, but her self explanatory sucks) treating me like a 5 year old. I dont need instructions on how to place order and check in- all needed was simply sorry your order didnt come in on our end- not to mention if I wanted to place order I shouldn't have to use kiosk machine and do it myself. Just more ways to do away with using workers and pushing self service which takes away more jobs. The attitude was worst ever got. I understand they dont get paid enough but behaving this way being rude for no reason- unacceptable. I will not be coming back due to this. I work in customer service and can say I would be fired if I treated my customers this way.
Now all ordering is by a kiosk when you walk in. Born in the 50's I like seeing a menu. The very helpful young woman walked me through everything and got my order perfect. Before leaving another team member introduced me to the beef burrito for $2.79 what a deal, brought 2 home. They also have a donation box for No Dog Left Behind.
Thank You
Atmosphere: 4
Food: 5
Service: 5
The staff was great. The food is good as usual.
Atmosphere: 5
Food: 5
Service: 5
That touch board..it's new & confusing...& It takes time to learn...but also back ups the line
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
I came at 5 and the ladys that were there were so rude they didn't even say hello to us and they were starring at us like we were from another planet they were very rude toy toddlers
Atmosphere: 1
Service: 1
Just when I start liking something they get rid of it 😆. It is what it is. The people at the window are usually friendly, and the food is fast and cheap.
Atmosphere: 4
Food: 4
Service: 4
We got the Crunchwrap supreme’s and the lettuce smelt sooo bad, we gutted it and took all the lettuce out and still ate it, hope we don’t get sick. Sad they can’t tell their product is going bad, would they eat it knowing how foul their produce smells? Why would you want to make people sick!
Food: 1
Yall dont go their right now. Staright will get your order wrong every time. And will constantly give you smalls of different drinks you didnt even order instead of the one you did. The people sounded angry the whole time so that was a plus
Atmosphere: 1
Food: 4
Service: 1
My favorite place to eat, with Baja Blast, or the freeze version in the Summer and a breakfast burrito.
Atmosphere: 5
Food: 5
Service: 5
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