Pizza Factory

1080 95, Silver Springs
(775) 452-8887

Recent Reviews

Sort by
Thomas Craddock

An hour for a medium pizza on Thursday? Seriously? What is this? The gen z zombie apocalypse? When I was 24 years old I put out 350 pies a night, worked solo in a kitchen with one server and one register clerk. There's like twelve people in there. I've seen monkey shit fights at a zoo that were more organized and prepared to sell food. Probably won't be back after hanging out in the parking lot for forty minutes after putting in an online order that said pick up in 22 minutes. This is asinine. I bet they all appreciate one another in there constantly.

April Hunter

The NEW owners are amazing 🤩 this is my new favorite pizza place 🤤

Wildhorse Johnson

I'm glad to see Pizza Factory back open under new management. Hope they will last a long time...

Heidi Hutchinson

Updating my review, May 2025, based on the recent experiences with new management. Very friendly and delicious food.

Tyler Wilson

Went there for dinner, the crust is pretty decent, but for how expensive it is the meats and other topping taste really cheap. And unfortunately the garlic sticks have about 0% garlic or flavor on it.

Mr Buckanhour

Family owned and operated pizza joint, good pizza and good times

Emily Weaver

Every time I pre-order there is a problem. I continue to give them the benefit of the doubt, and they continue to disappoint. Pre-ordered at 12:03 and upon arrival no pizza. My concerns were blatantly ignored and I can't get my money back. I won't be back. I suppose this is what we get when it is the only pizza place in town.
Update: received personal mini pizza at 12:43. The owners need to do better!!

Terri Wornek

Small town pizza place. Not a lot of other options in the immediate area

Jason Stinson

The air conditioning was not working, the employee was very friendly but the owner of the building is a slumlord. This place is falling apart and is in need of serious renovation.

cathi skretkowicz

Pretty decent pie, sausage was top notch. You have a choice of thick or thin crust. I strongly recommend a more solid recipe for the dough. It'll do in a pinch. Sauce was nice. Not a bad place at all. Need to knead the dough more to get it airier.

Tarren W. T. Reeves (Tarren The Great)

The owner Tori is an awesome person and she makes a excellent pizza. Probably the best pepperoni and jalapeno pizza I have ever had. The lasagna is amazing as well.

UCARBONEX HQ

Best Hawaiian pizza around. Super staff.

Tara Luning (Lunadaat)

We love this shop. The lady behind the counter was awesome. Great customer service. She was fast and working hard. It was fun to watch her toss pizzas. The pizza was awesome and tasted great.

Todd Barclay

I didn't look around the restaurant. But it appeared to have plenty of seating for large groups. There is an arcade off to the side. Not many decorations, but hey, it's a pizza place and not an art gallery. I came here for lunch and ordered a combo calzone. It was pretty tasty. And it was a lot of food. I came at a time when it was not busy ( which was good). The staff were pleasant and even showed me my order before closing the box for my takeout.Make sure you check out their weekly specials board on the wall. If their pizza tastes as good as the calzones, I'm sure you'll be happy with the quality.

A J STRAWN

We placed an order on Sunday 6/25/23 at 12:30pm. Delivery set for 1pm (which doesn't make sense as they never take less than 1hr for delivery).. Called back at 3pm as we hadn't received anything. Was told they had some technical difficulties. I figure ok, it happens. Called back just before 5pm and was told they called their delivery driver back to grab my order to deliver with others. Pizza was finally delivered at 5:30pm. This was bad but the people here were hungry and had been waiting for 5+ hours so we didn't complain to the driver. When we opened the pizzas, we found that they had been made quite a while ago as they were cold and hard. The 2 larger pizzas were smashed and coming apart inside the box and since they had sat around so long they were literally hardened into their smashed positions. The raw uncooked dough (a common problem with this pizza place) was uncovered by toppings in areas, bent out of shape and dried into position. The SMALL BBQ pizza had 5 inches of uncovered crust around the outside and still uncooked dough in the middle. All pizza slices had separated and been smashed back together like the entire order had been dropped. Even the white corrugated paper they put under the pizzas to keep grease from soaking the boxes were pulled almost half way out from under the pizzas and on one pizza had flipped over covering part of the pizza.. We have been here for 17 years and have seen the business change ownership a few times. This is easily some of the worst service we have ever had here. I even tried to call them to let them know but was put on hold and then was hung up on. I can handle bad customer service as we all deal with that in today's age, however, I cannot tolerate undercooked, smashed, cold hard pizza. They have been informed multiple times that they are undercooking the pizza dough, but they have never cared to fix the problem. They have had more than enough chances to avoid this review and have squandered them all.You do NOT get what you pay for here.

Loading...