Food was good. They got our order right. But employees avoid you. You have to order through a screen and one of them was broken. They forgot our cups and took about 5-6 minutes of waving to them until they stopped ignoring us to get the cups.
Atmosphere: 1
Food: 5
Service: 1
Karla Medel
This morning approximately at 9:20 am, the lady short the yellow hair and brown skin, she was so respectful and rude, she didn’t want to clear a question about the menu, she didn’t tell us that they didn’t have tacos… We investigated in other Taco Bell store and her name is Norma and she is the Manager In 191 disc sparks, this Taco Bell store has a rude and respectful Manager and she denies give the customers her name and her badge name doesn’t have her name. The worst Manager in sparks.
Atmosphere: 1
Service: 1
Mag_Plays
I had ordered through the taco bell app to get my food delivered to my house.. I am missing half of my order, my drinks are wrong. I was on the phone with door dash getting transfered and put on hold for an hour now and they told me I need to be refunded through taco bell because I ordered from them. Taco bell won't refund me. I would give a stars if possible.
Missing: 4 burritos 4 tacos
Incorrect: 2 drinks.
Atmosphere: 1
Food: 1
Service: 1
Kaylee
We ordered delivery though the app and only received 3/15 items. After calling multiple times and explaining they did not issue a refund or remake the order. They told us to go through DoorDash and get a refund though them which wasn’t an option because we ordered through the TACOBELL app. Extremely disappointed in this location. $50 down the drain.
Atmosphere: 1
Food: 1
Service: 1
Princess Brenda
Service is good 👍 did drive thru... service is professional....order box #2...8.00 it was o.k Chalupa was tough....
Atmosphere: 3
Food: 3
Service: 4
Zack
Doordash pick up was ready and no one in line but made me come inside to get, what a 🤡🤡🤡
Ric Barnhart
Food had been sitting for a while.
Atmosphere: 3
Food: 1
Service: 2
Seleah Rushing
I swear every time we come here, they mess up our order. Every. Single. Time. We can’t even drive away without having to check the back to find the errors. Getting it fixed is always a pain and the manager, Norma, is very rude. Each time this has happened, she’s been very snappy. I get the workers are likely over worked and I’m sure they’re underpaid, but that doesn’t excuse rude behavior.
Atmosphere: 3
Food: 2
Service: 1
Southern Trucking Gal
Slow slow slow...ordered in store and took forever !!! They was only worried about drive thru and not the line inside the store!!
Atmosphere: 3
Food: 3
Service: 1
Wendy Hodge
Complete and utter slackers ... Don't ask for delivery because of someone else picks it up and cancels it, they get your food and Taco Bell won't remake it even though they admitted that they do not require delivery drivers to confirm the order has been picked up before leaving. This will make your order more complicated and very late... Don't order from this incompetent store... I would order from Roberto's on N. McCarran Blvd and Prater because you get more food for the same price and it's authentic and tastes amazing... You'll thank me later 😊
The first time I've taken time to write a review and it's because they genuinely deserve it. Each time I come here I'm met by very friendly customer service
Atmosphere: 5
Food: 5
Service: 5
GRAYDAWNSX
Got a tortilla with chicken and a tiny bit of slightly melted cheese and a tiny bit of sauce on one of the slices and got cold squished tacos yum!
Atmosphere: 1
Food: 1
Service: 1
Katherine Kareck
It's Taco Bell. It's what you expect.
Atmosphere: 3
Food: 3
Service: 3
Huh Khloe S
I went to drive through today They got my order wrong I ordered 3 crunch tacos with other food but when I checked my receipt after I paid they got 1 cheesy gordita crunch it's totally different order so I told the guy who got my order And the lady came through the window w/very aggressive manner she said what is the problem? Well I had to repeat her all over again what happened so i just want my correct order she said It is MY FAULT because I didn't check the order screen First of all their screen is all dark can't see anything through there also he didn't tell me to check the order before I paid so then can I just get refund for the wrong item she said drive back go through the drive through again!!!! So I did go back through DT ended up return entire order asked her name she says I don't give the name shut the window They can't even take the simple order don't even want to correct the mistake I think customer service doesn't even exist there Fix your screen first if you guys want to blame the customer for wrong order you've taken
Atmosphere: 1
Food: 1
Service: 1
Celina Rowe
I ordered a chicken cantina burrito and it was soggy/sloppy mess. It didn’t taste the same. I asked for extra green sauce and only got one. I don’t know what I received but it was NOT the burrito I asked for. I’m not the one to post negative service online but wow… I’m disappointed
Food was good. They got our order right. But employees avoid you. You have to order through a screen and one of them was broken. They forgot our cups and took about 5-6 minutes of waving to them until they stopped ignoring us to get the cups.
Atmosphere: 1
Food: 5
Service: 1
This morning approximately at 9:20 am, the lady short the yellow hair and brown skin, she was so respectful and rude, she didn’t want to clear a question about the menu, she didn’t tell us that they didn’t have tacos… We investigated in other Taco Bell store and her name is Norma and she is the Manager In 191 disc sparks, this Taco Bell store has a rude and respectful Manager and she denies give the customers her name and her badge name doesn’t have her name. The worst Manager in sparks.
Atmosphere: 1
Service: 1
I had ordered through the taco bell app to get my food delivered to my house.. I am missing half of my order, my drinks are wrong. I was on the phone with door dash getting transfered and put on hold for an hour now and they told me I need to be refunded through taco bell because I ordered from them. Taco bell won't refund me. I would give a stars if possible.
Missing:
4 burritos
4 tacos
Incorrect:
2 drinks.
Atmosphere: 1
Food: 1
Service: 1
We ordered delivery though the app and only received 3/15 items. After calling multiple times and explaining they did not issue a refund or remake the order. They told us to go through DoorDash and get a refund though them which wasn’t an option because we ordered through the TACOBELL app. Extremely disappointed in this location. $50 down the drain.
Atmosphere: 1
Food: 1
Service: 1
Service is good 👍 did drive thru... service is professional....order box #2...8.00 it was o.k
Chalupa was tough....
Atmosphere: 3
Food: 3
Service: 4
Doordash pick up was ready and no one in line but made me come inside to get, what a 🤡🤡🤡
Food had been sitting for a while.
Atmosphere: 3
Food: 1
Service: 2
I swear every time we come here, they mess up our order. Every. Single. Time. We can’t even drive away without having to check the back to find the errors. Getting it fixed is always a pain and the manager, Norma, is very rude. Each time this has happened, she’s been very snappy. I get the workers are likely over worked and I’m sure they’re underpaid, but that doesn’t excuse rude behavior.
Atmosphere: 3
Food: 2
Service: 1
Slow slow slow...ordered in store and took forever !!! They was only worried about drive thru and not the line inside the store!!
Atmosphere: 3
Food: 3
Service: 1
Complete and utter slackers ... Don't ask for delivery because of someone else picks it up and cancels it, they get your food and Taco Bell won't remake it even though they admitted that they do not require delivery drivers to confirm the order has been picked up before leaving. This will make your order more complicated and very late... Don't order from this incompetent store... I would order from Roberto's on N. McCarran Blvd and Prater because you get more food for the same price and it's authentic and tastes amazing... You'll thank me later 😊
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The first time I've taken time to write a review and it's because they genuinely deserve it. Each time I come here I'm met by very friendly customer service
Atmosphere: 5
Food: 5
Service: 5
Got a tortilla with chicken and a tiny bit of slightly melted cheese and a tiny bit of sauce on one of the slices and got cold squished tacos yum!
Atmosphere: 1
Food: 1
Service: 1
It's Taco Bell. It's what you expect.
Atmosphere: 3
Food: 3
Service: 3
I went to drive through today
They got my order wrong I ordered 3 crunch tacos with other food but when I checked my receipt after I paid they got 1 cheesy gordita crunch it's totally different order so I told the guy who got my order
And the lady came through the window w/very aggressive manner she said what is the problem? Well I had to repeat her all over again what happened so i just want my correct order she said It is MY FAULT because I didn't check the order screen
First of all their screen is all dark can't see anything through there also he didn't tell me to check the order before I paid so then can I just get refund for the wrong item she said drive back go through the drive through again!!!! So I did go back through DT ended up return entire order asked her name she says I don't give the name shut the window
They can't even take the simple order don't even want to correct the mistake
I think customer service doesn't even exist there Fix your screen first if you guys want to blame the customer for wrong order you've taken
Atmosphere: 1
Food: 1
Service: 1
I ordered a chicken cantina burrito and it was soggy/sloppy mess. It didn’t taste the same. I asked for extra green sauce and only got one. I don’t know what I received but it was NOT the burrito I asked for. I’m not the one to post negative service online but wow… I’m disappointed
Atmosphere: 2
Food: 2
Service: 1
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