Great Service! Clean & Helpful Employees. Delicious Ice Cream with Lots of Different Options...
Jess Blom
pathetic service!!! Horrible, there were two girls and a white boy... They were making fun of the customers!!! The curly-haired girl wearing big round glasses is ridiculous, despot and arrogant. There were some tourist ladies in front of me and the curly-haired girl with the boy practically laughed in her client's face ?. I don't know how they can have employees like that, I don't understand! They don't give you ice cream spoons and with her eyes she indicated where they were without saying a word. They are not customer friendly at all. Service disgust!
2snakes
highly recommend the twist ice cream cone. one of the best I've had. the person who was working there is extremely nice and very good service.
Thomas V
When you need a break from gambling, this is a good place for a treat. The flavors and quality are good enough.
Sharon
At 9pm we waited over thirty minutes for ice cream even though there were just a few people in front of us. The guy that works there seems to be on his phone or something and doesn’t seem to know how to use a cash register or put in the right orders. Took over 10 minutes on a single order. Ended up going somewhere else since the line barely moved after 30 minutes.
Damen Tomassi
Claimed they were “out of ice cream”
Charles Twin
this wonderful place
C Wong
The front clerk was nice but not customer service friendly. My friend and I walked a mile to come and get carvels ice cream for the buy one get one free offer they have on their website. They did not honor the buy one get one free. The man Rycevek who said he was the supervisor told me to go to the front desk of the hotel and get a paper to say to honor the bogo offer. I went up there and Jennifer the front desk manager said she did not know what carvels was talking about.The manager of Harvey's hotel was so nice she came with us back to carvels and still the young man who was a supervisor did not honor the deal on their website. disappointed with the customer service we received. How hard would it have been for them to honor what is on their website?
Yoof Yoof
Ice cream is ok but doesn’t look like the first pic the shop posted
Jenny Nguyen
Had a little bit of a hard time locating this place. It's near the arcade/ lobby level for those looking ? vanilla soft serve was the absolute best. I will come here again!
Update. Open again. Was hoping for vanilla but only chocolate was available. Reese’s chocolate sundae was good. Service was friendly.
Drea A.
The ice cream was amazing!! So soft and creamy best ice cream I've had in a while, the customer service was great. Overall I was satisfied and loved the environment!!
Stephen B.
Only chocolate ice cream..... Pass on this place. Go get real ice cream someplace good.
Philip M.
Friendly service and excellent ice cream treats here! It look me a long time to find this place, but I finally found it next to the Cinnamon stand (I walked by it like ten times).
Michael James
Very friendly service and some of the best I've cream I've had
Great Service! Clean & Helpful Employees. Delicious Ice Cream with Lots of Different Options...
pathetic service!!! Horrible, there were two girls and a white boy... They were making fun of the customers!!! The curly-haired girl wearing big round glasses is ridiculous, despot and arrogant. There were some tourist ladies in front of me and the curly-haired girl with the boy practically laughed in her client's face ?. I don't know how they can have employees like that, I don't understand! They don't give you ice cream spoons and with her eyes she indicated where they were without saying a word. They are not customer friendly at all. Service disgust!
highly recommend the twist ice cream cone. one of the best I've had. the person who was working there is extremely nice and very good service.
When you need a break from gambling, this is a good place for a treat. The flavors and quality are good enough.
At 9pm we waited over thirty minutes for ice cream even though there were just a few people in front of us. The guy that works there seems to be on his phone or something and doesn’t seem to know how to use a cash register or put in the right orders. Took over 10 minutes on a single order. Ended up going somewhere else since the line barely moved after 30 minutes.
Claimed they were “out of ice cream”
this wonderful place
The front clerk was nice but not customer service friendly. My friend and I walked a mile to come and get carvels ice cream for the buy one get one free offer they have on their website. They did not honor the buy one get one free. The man Rycevek who said he was the supervisor told me to go to the front desk of the hotel and get a paper to say to honor the bogo offer. I went up there and Jennifer the front desk manager said she did not know what carvels was talking about.The manager of Harvey's hotel was so nice she came with us back to carvels and still the young man who was a supervisor did not honor the deal on their website. disappointed with the customer service we received. How hard would it have been for them to honor what is on their website?
Ice cream is ok but doesn’t look like the first pic the shop posted
Had a little bit of a hard time locating this place. It's near the arcade/ lobby level for those looking ? vanilla soft serve was the absolute best. I will come here again!
Restaurantji Recommends
Update. Open again. Was hoping for vanilla but only chocolate was available. Reese’s chocolate sundae was good. Service was friendly.
The ice cream was amazing!! So soft and creamy best ice cream I've had in a while, the customer service was great. Overall I was satisfied and loved the environment!!
Only chocolate ice cream..... Pass on this place. Go get real ice cream someplace good.
Friendly service and excellent ice cream treats here! It look me a long time to find this place, but I finally found it next to the Cinnamon stand (I walked by it like ten times).
Very friendly service and some of the best I've cream I've had