Tim Hortons
12950 Main St, Akron
(716) 542-4092
Recent Reviews
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Love my English Breakfast Tea Best water anywhere
Atmosphere: 5
Food: 5
Service: 5
Went to this location and ordered two items, coffee and a wrap. Guess how many items I got? Line was too long to wait again, so I just left.
Service: 2
It's got to be a joke at this point how terrible this location is. If you can, go the extra few minutes up the road in any direction.
Atmosphere: 1
Food: 1
Service: 1
Fast drive thru with an accurate order
Atmosphere: 5
Food: 5
Service: 5
Cleanest bathroom I've ever seen in a tim hortons.
Not like it's super clean.. but most tim hortons bathrooms are horrific
Atmosphere: 4
Food: 2
Service: 2
The two ladies working were very sweet and attentive. The food was very good, came out quick, and was made fresh. The bathroom was very clean. I would recommend this location and go again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Did you know it is policy if you order, 2 donuts, 2 wraps and 1 coffee, that it is 2 combos. Apparently at this store they put the sandwich only on the board, but if you order anything else it automatically becomes a combo, and they don't have to tell you. Also policy they don't mark the wrap container to tell you which sandwich is inside. We tried to use the app to find if there something we could use, however, the person behind the counter couldn't help, but they figured out how to take away the coffee and 400 points, even though the coffee was already free. Another policy, you don't get a receipt unless you ask. The girl in charge tried to justify what happened, she tried to show me that without the Combo meal bill would have been $18.71, so with the combo meal less the free coffee (that's already free) I paid $16.78. So without taking off the coffee, the bill was the same. They used my points and discount, for something that was already free, and now I am out 1 coffee and 400 points. No place to upload photos, so let me know. Store cleanliness, I would give 1 star, person who tried explaining bill, was seen eating munchkins, then dropped a donut on the floor, didn't notice, if I hadn't seen this while getting out of truck I wouldn't believe it, they didn't even know there was a donut on the floor until I told them
Atmosphere: 2
Food: 3
Service: 1
Clean and helpful polite staff
Staff needs training on basic greetings and interaction.
Coffee some times is shiting
Parking: Good
Kid-friendliness: Good
Wheelchair accessibility: Good
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Boston Cream Donuts, Bagels
Restaurantji Recommends
Most of the time this is an excellent location.Today was another story. Saturday morning at 10:30 am and they are out of hash browns, sausage and bacon .There are 6 people working here right now..Why is someone not cooking and staying on top of this..Very disappointing as far as breakfast goes!!!
Its tim Hortons no need to say anymore....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Alecia Easton should not be in customer service! This woman had the audacity to tell me I needed to raise my son to “ be a man not a pussy!” All because my son is Gay with long hair. She is against the LGBTQ+ community and is horrible to children!
This is a nice location, and the service is always friendly and fast - but every time we get doughnuts from them they place them all in the same paper bag with nothing separating them so the frosting always melts together and into the bag and makes a mess. It’s so frustrating.
Atmosphere: 5
Food: 3
Service: 3
Don't like them
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