Tim Hortons

12950 Main St, Akron
(716) 542-4092

Recent Reviews

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Lori AmeGos

Love my English Breakfast Tea Best water anywhere

Atmosphere: 5

Food: 5

Service: 5

Stanley Luban

Went to this location and ordered two items, coffee and a wrap. Guess how many items I got? Line was too long to wait again, so I just left.

Service: 2

nayko lone

It's got to be a joke at this point how terrible this location is. If you can, go the extra few minutes up the road in any direction.

Atmosphere: 1

Food: 1

Service: 1

Carol Strasburger

Fast drive thru with an accurate order

Atmosphere: 5

Food: 5

Service: 5

philip duval

Cleanest bathroom I've ever seen in a tim hortons.
Not like it's super clean.. but most tim hortons bathrooms are horrific

Atmosphere: 4

Food: 2

Service: 2

Mariah

The two ladies working were very sweet and attentive. The food was very good, came out quick, and was made fresh. The bathroom was very clean. I would recommend this location and go again

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

CJ Nedescu

Did you know it is policy if you order, 2 donuts, 2 wraps and 1 coffee, that it is 2 combos. Apparently at this store they put the sandwich only on the board, but if you order anything else it automatically becomes a combo, and they don't have to tell you. Also policy they don't mark the wrap container to tell you which sandwich is inside. We tried to use the app to find if there something we could use, however, the person behind the counter couldn't help, but they figured out how to take away the coffee and 400 points, even though the coffee was already free. Another policy, you don't get a receipt unless you ask. The girl in charge tried to justify what happened, she tried to show me that without the Combo meal bill would have been $18.71, so with the combo meal less the free coffee (that's already free) I paid $16.78. So without taking off the coffee, the bill was the same. They used my points and discount, for something that was already free, and now I am out 1 coffee and 400 points. No place to upload photos, so let me know. Store cleanliness, I would give 1 star, person who tried explaining bill, was seen eating munchkins, then dropped a donut on the floor, didn't notice, if I hadn't seen this while getting out of truck I wouldn't believe it, they didn't even know there was a donut on the floor until I told them

Atmosphere: 2

Food: 3

Service: 1

Shaun Fryling

Clean and helpful polite staff

M M

Staff needs training on basic greetings and interaction.

Jeffrey Alexander

Coffee some times is shiting

Parking: Good

Kid-friendliness: Good

Wheelchair accessibility: Good

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Boston Cream Donuts, Bagels

Patty Gillotti

Most of the time this is an excellent location.Today was another story. Saturday morning at 10:30 am and they are out of hash browns, sausage and bacon .There are 6 people working here right now..Why is someone not cooking and staying on top of this..Very disappointing as far as breakfast goes!!!

Steve Danrts

Its tim Hortons no need to say anymore....

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Brandy Krolczyk

Alecia Easton should not be in customer service! This woman had the audacity to tell me I needed to raise my son to “ be a man not a pussy!” All because my son is Gay with long hair. She is against the LGBTQ+ community and is horrible to children!

Misty Hastings

This is a nice location, and the service is always friendly and fast - but every time we get doughnuts from them they place them all in the same paper bag with nothing separating them so the frosting always melts together and into the bag and makes a mess. It’s so frustrating.

Atmosphere: 5

Food: 3

Service: 3

Joseph Norman Schwardtzfigure

Don't like them

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