If I could have chosen no stars I would have. They can't seem to get an order right and the service is terrible. I had to use the bathroom while I was there and it was disgusting. What a waste money building that place. They won't last.
Melissa Kuhn
They never get anything correct. Last night had issues with the app wouldn’t give me the offers I knew they had until after my son went in and ordered bc the app would not process my order. Got home and found out my hubbys burrito had rice in it and he doesn’t eat rice and the wrap was old bc it was breaking all over. The chalupas I got were overcooked hard couldn’t even eat them. I asked for cabbage on my chalupa didn’t get it. My son asked for onion on his and nachos and got a load of them that over powered his food. Not a lot of meat on chalupas or nachos. Nachos tasted stale. Didn’t get the packets of sauces we asked for. I wish is wasn’t so late when we got this bc I would have checked everything bf we left bc I know they never get r order right anytime. This is the reason y we don’t go to this one unless we really have to. Same situation that happened at kfc in Albion with the same management. Never could get r orders right. It’s like they don’t take pride in their job to make customers happy. I worked for a restaurant and you treat customers like u would want to be treated. Fries r either over cooked or under cooked never just right. Scared to see how breakfast is. Don’t even dare to call bc it won’t make a difference.
Atmosphere: 1
Food: 1
Service: 1
Ryan Hardy
Beefy 5 layer burrito was a beefy 4 layer burrito, bag of chips half full of nothing but crumbs. Not sure what the chalupa shell is supposed to be but it's not what I always order. Employees using foul language, looking and talking like gang members. Place is empty but half the tables are dirty.
Atmosphere: 2
Food: 2
Service: 2
Franche Colon
Very dirty same as kfc same management that make kfc go broke. Sticky floor dirty kitchen too.
Atmosphere: 2
Food: 3
Service: 3
McNugget _Official
ordered 5 items, none of which were correct at all. this isn’t the first time. it’s either they chose to ignore any and all requests to the food or they can’t read. it’s not hard to read “add onion” “no lettuce” ect. Ridiculous. 0/5 Owner should be ashamed. likely will not return. ??????
Atmosphere: 1
Food: 1
Service: 1
Natalie Brundish
Not even a 1/2 inch of meat in the 12/ hard shell Tacos- The Street Chalupas clearly have a shell that is fried and their oil definitely needs to be changed. Sad when you continue to try to give a place the benefit of doubt- and the results are always the same !
Food: 1
Brittany Woodhams
Consistently messing up orders, will not receive full order or getting items not even ordered. Have asked to make sure order is correct. They claimed it was and drove home to find out it was in fact incorrect. If you dine in your asking to just be ignored. Have wanted and wanted while waiting for a pickup. Have waited for someone to come to the front while they had a conversation with an off shift employee. Was really hoping things would have changed this far into being opened.
Atmosphere: 1
Food: 2
Service: 1
ZsaZsa McKenna-Green
Usually not busy, food orders have been consistently correct. My only complaint is bring back the crispinadas and the fried apple empanada. I even went late one night, having had a bad day, and just ordered a soda. The kind girl working gave me the drink on her. Little things like that matter in a world full of madness
Atmosphere: 5
Food: 4
Service: 5
Jessica Cramer
staff are friendly and fast, however the food is not so good. 3 out 4 times I have gotten chalupas the shell is harder than a rock making it inedible. I made the mistake of getting it for dinner tonight and I was only able to drink the soft drink. Food too hard to eat.
Atmosphere: 3
Food: 1
Service: 5
Travis Mckee
Man where to begin
I have gotten tacos and quesadillas with literally no meat in them. Portion sizes are 1/2 of brockport taco bell. Prices are absurd for fast food. Makes bk and mcd look cheap.
Been inside twice now where off shift workers are in there with their 12 kids trashing the store.
If you don't round your change up for the scholarship program it feels like they purposely short your portions.
This place will be closed faster than KFC. If I want Mexican food I'll just order mariachi or if I want taco bell I'll just go to brockport.
Service has gotten very lousy fast. Put in a mobile order for pickup at 12:45. Stood at the counter for 10 minutes waiting before anybody bothered to ask if I was waiting for my order before they FINALLY started my order. Very dissatisfied with how poor the service has become as is becoming a very consistent issue at this location.
Atmosphere: 3
Food: 4
Service: 1
Gerald Jacobs
First bite of burrito, chucked it in the garbage, taste was terrible1/2 size of Mighty Taco , place was clean , employees were helpful.1st and last time .
Atmosphere: 5
Food: 1
Service: 5
Joe Novak
Ordered online, another customer grabbed my order, making me late to a meeting. Staff remade my food and tried to make it right with some coupons. I appreciated the gesture. Well done.
If I could have chosen no stars I would have. They can't seem to get an order right and the service is terrible. I had to use the bathroom while I was there and it was disgusting. What a waste money building that place. They won't last.
They never get anything correct. Last night had issues with the app wouldn’t give me the offers I knew they had until after my son went in and ordered bc the app would not process my order. Got home and found out my hubbys burrito had rice in it and he doesn’t eat rice and the wrap was old bc it was breaking all over. The chalupas I got were overcooked hard couldn’t even eat them. I asked for cabbage on my chalupa didn’t get it. My son asked for onion on his and nachos and got a load of them that over powered his food. Not a lot of meat on chalupas or nachos. Nachos tasted stale. Didn’t get the packets of sauces we asked for. I wish is wasn’t so late when we got this bc I would have checked everything bf we left bc I know they never get r order right anytime. This is the reason y we don’t go to this one unless we really have to. Same situation that happened at kfc in Albion with the same management. Never could get r orders right. It’s like they don’t take pride in their job to make customers happy. I worked for a restaurant and you treat customers like u would want to be treated. Fries r either over cooked or under cooked never just right. Scared to see how breakfast is. Don’t even dare to call bc it won’t make a difference.
Atmosphere: 1
Food: 1
Service: 1
Beefy 5 layer burrito was a beefy 4 layer burrito, bag of chips half full of nothing but crumbs. Not sure what the chalupa shell is supposed to be but it's not what I always order. Employees using foul language, looking and talking like gang members. Place is empty but half the tables are dirty.
Atmosphere: 2
Food: 2
Service: 2
Very dirty same as kfc
same management that make kfc go broke.
Sticky floor dirty kitchen too.
Atmosphere: 2
Food: 3
Service: 3
ordered 5 items, none of which were correct at all. this isn’t the first time. it’s either they chose to ignore any and all requests to the food or they can’t read. it’s not hard to read “add onion” “no lettuce” ect.
Ridiculous. 0/5
Owner should be ashamed. likely will not return. ??????
Atmosphere: 1
Food: 1
Service: 1
Not even a 1/2 inch of meat in the 12/ hard shell Tacos- The Street Chalupas clearly have a shell that is fried and their oil definitely needs to be changed. Sad when you continue to try to give a place the benefit of doubt- and the results are always the same !
Food: 1
Consistently messing up orders, will not receive full order or getting items not even ordered. Have asked to make sure order is correct. They claimed it was and drove home to find out it was in fact incorrect. If you dine in your asking to just be ignored. Have wanted and wanted while waiting for a pickup. Have waited for someone to come to the front while they had a conversation with an off shift employee. Was really hoping things would have changed this far into being opened.
Atmosphere: 1
Food: 2
Service: 1
Usually not busy, food orders have been consistently correct. My only complaint is bring back the crispinadas and the fried apple empanada.
I even went late one night, having had a bad day, and just ordered a soda. The kind girl working gave me the drink on her. Little things like that matter in a world full of madness
Atmosphere: 5
Food: 4
Service: 5
staff are friendly and fast, however the food is not so good. 3 out 4 times I have gotten chalupas the shell is harder than a rock making it inedible. I made the mistake of getting it for dinner tonight and I was only able to drink the soft drink. Food too hard to eat.
Atmosphere: 3
Food: 1
Service: 5
Man where to begin
I have gotten tacos and quesadillas with literally no meat in them. Portion sizes are 1/2 of brockport taco bell. Prices are absurd for fast food. Makes bk and mcd look cheap.
Been inside twice now where off shift workers are in there with their 12 kids trashing the store.
If you don't round your change up for the scholarship program it feels like they purposely short your portions.
This place will be closed faster than KFC. If I want Mexican food I'll just order mariachi or if I want taco bell I'll just go to brockport.
Ownership should be ashamed
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
If you got time go to brockport
Atmosphere: 5
Food: 1
Service: 1
Service has gotten very lousy fast. Put in a mobile order for pickup at 12:45. Stood at the counter for 10 minutes waiting before anybody bothered to ask if I was waiting for my order before they FINALLY started my order. Very dissatisfied with how poor the service has become as is becoming a very consistent issue at this location.
Atmosphere: 3
Food: 4
Service: 1
First bite of burrito, chucked it in the garbage, taste was terrible1/2 size of Mighty Taco , place was clean , employees were helpful.1st and last time .
Atmosphere: 5
Food: 1
Service: 5
Ordered online, another customer grabbed my order, making me late to a meeting. Staff remade my food and tried to make it right with some coupons. I appreciated the gesture. Well done.
Atmosphere: 5
Food: 5
Service: 5
Very slow messing around more then
Service: 1
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