McDonald's
12755 Broadway, Alden
(716) 937-4900
Recent Reviews
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Very disorganized, asked for no mustard on my sandwich and still out it on . I also redeemed a large fry with my points and they gave me a medium. Also our food order took bit longer when we got basic items. Two people ordered ahead us and got their food before us. This isn't the first we try to go there and they mess up our order. This location def needs improvement.
Atmosphere: 2
Food: 2
Service: 1
Forgot to give me my ranch, real mad about that, too lazy to go back…#heartbroken
Atmosphere: 1
Food: 1
Service: 1
The food here just really just isn't good. Everything always tastes like its been sitting out for hours. Could use better management to keep items fresh. But hey, at least it keeps me from ordering mcdonald's unless I'm really hungry and have no groceries at home. Another plus is rarely ever any line, probably due to no one wanting to eat here because the foods never fresh.
Atmosphere: 4
Food: 1
Service: 3
Ordered quarter pounder without cheese and when I got it you could see that they had just pulled off the cheese from the sandwich which left cheese residue on it. Burger was also beat up and crumbly.
Food: 3
Service: 4
Worst McDonalds in the area. The fries area always dry and cold. For $4.19 for fries they could at least be edible. Nothing is fresh made... The Depew McDonalds is way better. Try somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Big Mac was good even though they forgot the cheese
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, Mcdouble
Lobby open until 10pm per sign on door. Get there at 9:20pm, already closed.
Service: 1
Food came out pretty quickly. Mcdoubles were made inconsistently...1 had 2 slices of cheese and didnt melt, the other had a burger that was in pieces but still thrown on there, but seemed to taste ok.
Atmosphere: 4
Food: 3
Service: 3
Worst orange juice ever. Tasted like 1 oz of juice in a cup of water.
Atmosphere: 2
Food: 3
Service: 4
The staff was very professional and patient as we had a large order. They made sure we got all our food and a timely fashion, and as we open our food, the food looked just like it does on the menu way to go one of the best McDonald’s I’ve been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Crispy Chicken Sandwich, Fries, French Fries, Mcdouble, Cheeseburger
Restaurantji Recommends
some girl with a long braid and brown hair was extremely rude. I ordered a diet coke along with my families order and explained to her i just needed the diet coke first because my daughter was waiting in the parking lot in her own car for her diet coke before work and she was going to be late. she said nothing in response and nodded her head. she proceeded to walk away from the window where the drinks were for multiple minutes and we were forced to knock on the window to literally get one drink. she then gives us our food and EVERY OTHER drink in our order besides the diet coke and very clearly took her time getting the diet coke to us. not to mention this mcdonald’s almost every time i go here messes up my order some how. definitely not fast food. rude immature employees.
Atmosphere: 1
Food: 1
Service: 1
I live by this McDonald’s, everytime we come here the sweet tea is cloudy and gross. They mess up our order all the time and never change the fryer oil. Even the pickles aren’t the same at this McDonald’s. I’m not one to complain but it’s awful for how much McDonald’s cost. We’ve lived in the area for a little over a year.
Food: 1
Service: 3
some girl with a long braid and brown hair was extremely rude. I ordered a diet coke along with my families order and explained to her i just needed the diet coke first because my daughter was waiting in the parking lot in her own car for her diet coke before work and she was going to be late. she said nothing in response and nodded her head. she proceeded to walk away from the window where the drinks were for multiple minutes and we were forced to knock on the window to literally get one drink. she then gives us our food and EVERY OTHER drink in our order besides the diet coke and very clearly took her time getting the diet coke to us. not to mention this mcdonald’s almost every time i go here messes up my order some how. definitely not fast food. rude immature employees.
Atmosphere: 1
Food: 1
Service: 1
Stopped in after Red Hot Chili Pepper concert. Service was friendly and fast. Thank you
Food: 5
Service: 5
Recommended dishes: Big Mac, Crispy Chicken Sandwich, French Fries, Mcdouble
I live by this McDonald’s, everytime we come here the sweet tea is cloudy and gross. They mess up our order all the time and never change the fryer oil. Even the pickles aren’t the same at this McDonald’s. I’m not one to complain but it’s awful for how much McDonald’s cost. We’ve lived in the area for a little over a year.
Food: 1
Service: 3
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