The Local Bakery & Diner

Good breakfast spot. Quick service and kind staff! The has browns were a little dry and unseasoned, but the bacon eggs and pancakes were delicious!

Atmosphere: 4

Food: 4

Service: 5

Great food, excellent coffee and good service. Seasonal food. We got waffles, Florentine Bennys and American breakfast

Atmosphere: 4

Food: 5

Service: 5

My boyfriend and I ate here last week while on vacation and had a rather disappointing experience. When we came in, a very nice waitress sat us at our tables and took our drink orders. She informed us that the drink I had requested was probably out, but she’d double check. She came back and let me know that the raspberry tea was out at the moment, so I asked for pink lemonade and she went to get our drinks. Or so I thought.

A few minutes later, a different waitress came to our table to get our drink orders. So we ordered our drinks again. This is when we were informed that their drink machine was down so they were out of pink lemonade but had regular lemonade. Which is what I ordered this time around.

We get our drinks and order our food with the second waitress. It takes a while as we keep having to repeat ourselves as the waitress kept forgetting what we said. Eventually she seemed to have successfully taken our order.

When we get our food, half of my boyfriends order is missing. The waitress nervously asked if something was missing. My boyfriend tells her what is missing and she goes “oh yeah. I forgot. We don’t have homefries. Did you want more toast or some extra meat or something?” My boyfriend and I both exchange a look but he ends up ordering a side of bacon. She goes “oh, we’re out of bacon. Do you want Canadian bacon?” So my boyfriend just says sure.

Eventually his toast she forgot comes out but no Canadian bacon. At this point, we’re over it so we just eat our food. My boyfriends eggs are cooked wrong despite having had to repeat how he wanted them cooked 3 time while we were ordering. My food is decent. Thank god I just ordered the French toast. We’re listening to the other tables around us and we hear a different waitress inform another table that they’re out of homefries, however she offers them a lot more options than we were offered as a substitute. They’re offered different fruits, French fries, other meat options, baked goods, etc. My boyfriend is disappointed because we would have ordered French fries if he’d known it was an option.

Finally the first waitress we had comes to take our plates and ask if we want to bill. We say yes and she goes off to get it. The second waitress is the one who returns with both the bill and two tiny slices of Canadian bacon and tells us to go pay at the counter. My boyfriend doesn’t even bother with the bacon and just goes to pay so we can leave. Almost $40 later, we get out of there, still hungry and baffled by the entire experience.

The food we did get to eat was good, but all the trouble of getting our meal wasn’t worth it. The first waitress was polite and helpful, the second waitress seemed like perhaps it was her first day or something. If customer service matters to you, I wouldn’t really recommend this place. They seemed like they were really struggling even on a slow day with more waitresses than customers.

Atmosphere: 1

Food: 3

Service: 1

After we went camping at 1000 islands. Nobody wanted to cook breakfast the last day. So we google search and found out this gem. Plenty of choices, the server was awesome, friendly and funny. Helpful with recommendations. Muy family and I had a breakfast before we hit the road.

Atmosphere: 5

Food: 5

Service: 5

Just had a delicious breakfast of biscuits and gravy!! Highly recommend! Amazing service. Everyone was so nice and happy. Perfect way to start the day!

Atmosphere: 5

Food: 5

Service: 5

My experience was simply excellent. My food was delicious, cooked perfectly with large portions. my waitress was so kind. What sold me was my server's quick response to me entering, then taking the time to explain the special of the day. I'm looking forward to coming back tomorrow.

Atmosphere: 5

Food: 5

Service: 5

This place has new owners, look and name. Sorry but I kind of missed the fish on the wall and the old quaint fishing town vibe. This place now looks like any other burger joint. I could be in Burger King
Aside from that the food was good the service was quick and the bathrooms were very clean. The women's bathroom is quite amusing with the ape on the wall.

Atmosphere: 4

Food: 5

Service: 5

I cannot stress how much I do not recommend this place. Food: extremely salty chicken and underdone waffle, the worst teriyaki chicken bowl ever, bland and overcooked. Service: server disappeared for long periods of time, brought out wrong food then took it away and tried to charge u, never brought out the app we ordered and then tried to charge us for that also. Just terrible experience for first time in A-Bay

Atmosphere: 1

Food: 2

Service: 1

Ended up eating here after walking around the local area for a bit, ordered the chicken and waffles, chicken was incredibly salty to the point where it was almost inedible. Waitress was incredibly rude and ended up avoiding us after she had put in our order wrong. Other food at our table was either too salty, or too bland, with no in between.

Atmosphere: 3

Food: 2

Service: 2

One of the best Waffles I have ever had. And the biscuits and gravy are to die for. Natalie was amazing and they handled our very large group well without a hitch. Food came out quick. Will probably be eating breakfast here every day of the trip.

Atmosphere: 5

Food: 5

Service: 5

This is my favorite spot in Alex Bay. The service is personable. The food always tastes like home-cooked meals. Love the place.

Atmosphere: 5

Food: 5

Service: 5

The staff is very friendly and professional

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Club, Turkey Melt with a Side of Macaroni Salad

Served coffee in a dirty cup, food came no utensils, only half my order came until I asked about it twice, out of bread and bacon? Service was horrible. Food prepared with old oil with nasty taste. Stay away.

Atmosphere: 1

Food: 1

Service: 1

The best diner in Alexandria Bay

Atmosphere: 5

Food: 5

Service: 5

Had a wonderful brunch with my father here! Shelly took care of us and made us feel like we were right at home. Her kindness and warmth really sets this restaurant apart from others! They have a new chef as well who executed our food to perfection. Portions are generous, prices are extremely fair, and the service was exceptional. I thinks we may have found the best breakfast spot in town! Alexandria Bay is the heart of the 1000 Islands, and The Local represents the heart and compassion of the community. Thank you for a wonderful meal!

Atmosphere: 5

Food: 5

Service: 5