Actually insane how many times I’ve mobile ordered at this one and something goes wrong. Food is never prepared, people are never scheduled - it’s absurdity.
Christopher Boswell
They simply can't read on online order.
AstraeaTheApus
Normally, I like this place, but I ordered online tonight to have it delivered to me, and they completely screwed it up. I ordered at around 8:30, and the driver was apparently late and they had thrown it out, and refused to make a new one. They also refused to cancel the order, because you can't do that on the app end, the restaurant has to do it. The person who answered the phone was also super rude, despite me not having done anything wrong in this. Overall, super sucky experience.
Atmosphere: 3
Food: 4
Service: 1
Elizabeth Sandusky
If I could give this Subway a 0 star rating I would. They said the driver came too late so they threw the sandwich out and refused to refund my money. The employee was very rude to me and then hung up on me. I am complaining to corporate about this.
Service: 1
Jason Halsey
Today at 11:35 I delt with a snobby cashier in the store part,service is horrible, I prefer going elsewhere.
Suzanne Kennedy
My sandwich was terrible! The bread was old the guy making it didn’t smile once didn’t ask me if I wanted the meal! Didn’t offer napkins, fork or a tray for me to eat it on!
Atmosphere: 1
Food: 2
Service: 1
Sue Dixon
My sandwich was terrible! The bread was old the guy making it didn’t smile once didn’t ask me if I wanted the meal! Didn’t offer napkins, fork or a tray for me to eat it on!
Atmosphere: 1
Food: 2
Service: 1
Joseph Cappadonia
Good service and convenient location. I'm not a big Subway fan but they are good enough. Staff was good a d the restaurant was well kept.
Atmosphere: 4
Food: 3
Service: 4
Bre Foster
I’ve been to this subway probably 30 times and maybe 5 of those times this place actually had the supplies to make a specified order. My order is constantly being made wrong.The people who work there could care less about making an order correct or the customers. It’s not that hard to make a sub or just be a nice person when things do go sideways.
Atmosphere: 2
Food: 2
Service: 2
donna Perkins
Sooo yummy! Fast service with a welcoming smile!!?
I’m a huge Subway fan and the Alfred one is the best I’ve been to, they somehow always manage to get the best, friendliest employees (Amanda, Angela, Jordan, Chanda, and others whose names I don’t remember) and it is always super clean. I’ve never had a bad experience there. HIGHLY recommend. They take customer service very seriously.
Z Blade
the vinegar here tastes bitter
Butterfly Kisses Boutique
Came in 20 min before closing on a Saturday night for 5 subs. I do have to say I am very impressed we all know subway is subway. The Italian Herbs and Cheese roll was seasoned perfectly. In my opinion the onions sliced perfectly. There's too many times I've been to a subway where there's no care. You can tell by the taste of the food if there's care. Customer service was A1 very polite and clean and organized. I will definitely be returning to Alfred NY Subway. Thank you.
Koda
Very friendly and highly motivated staff. Grab a quick bite while I get my gas. Love it here
Actually insane how many times I’ve mobile ordered at this one and something goes wrong. Food is never prepared, people are never scheduled - it’s absurdity.
They simply can't read on online order.
Normally, I like this place, but I ordered online tonight to have it delivered to me, and they completely screwed it up. I ordered at around 8:30, and the driver was apparently late and they had thrown it out, and refused to make a new one. They also refused to cancel the order, because you can't do that on the app end, the restaurant has to do it. The person who answered the phone was also super rude, despite me not having done anything wrong in this. Overall, super sucky experience.
Atmosphere: 3
Food: 4
Service: 1
If I could give this Subway a 0 star rating I would. They said the driver came too late so they threw the sandwich out and refused to refund my money. The employee was very rude to me and then hung up on me. I am complaining to corporate about this.
Service: 1
Today at 11:35 I delt with a snobby cashier in the store part,service is horrible, I prefer going elsewhere.
My sandwich was terrible! The bread was old the guy making it didn’t smile once didn’t ask me if I wanted the meal! Didn’t offer napkins, fork or a tray for me to eat it on!
Atmosphere: 1
Food: 2
Service: 1
My sandwich was terrible! The bread was old the guy making it didn’t smile once didn’t ask me if I wanted the meal! Didn’t offer napkins, fork or a tray for me to eat it on!
Atmosphere: 1
Food: 2
Service: 1
Good service and convenient location. I'm not a big Subway fan but they are good enough. Staff was good a d the restaurant was well kept.
Atmosphere: 4
Food: 3
Service: 4
I’ve been to this subway probably 30 times and maybe 5 of those times this place actually had the supplies to make a specified order. My order is constantly being made wrong.The people who work there could care less about making an order correct or the customers. It’s not that hard to make a sub or just be a nice person when things do go sideways.
Atmosphere: 2
Food: 2
Service: 2
Sooo yummy! Fast service with a welcoming smile!!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg
Restaurantji Recommends
I’m a huge Subway fan and the Alfred one is the best I’ve been to, they somehow always manage to get the best, friendliest employees (Amanda, Angela, Jordan, Chanda, and others whose names I don’t remember) and it is always super clean. I’ve never had a bad experience there. HIGHLY recommend. They take customer service very seriously.
the vinegar here tastes bitter
Came in 20 min before closing on a Saturday night for 5 subs. I do have to say I am very impressed we all know subway is subway. The Italian Herbs and Cheese roll was seasoned perfectly. In my opinion the onions sliced perfectly. There's too many times I've been to a subway where there's no care. You can tell by the taste of the food if there's care. Customer service was A1 very polite and clean and organized. I will definitely be returning to Alfred NY Subway. Thank you.
Very friendly and highly motivated staff. Grab a quick bite while I get my gas. Love it here
Couldn't understand what was the change.
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