Chipotle Mexican Grill
1643 Niagara Falls Blvd, Amherst
(716) 836-1039
Recent Reviews
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small portions and in Bold bad quality especially the rice hard like stones
Atmosphere: 1
Food: 1
Service: 1
Gotten my order wrong a few times unfortunately, and always have to wait for my order 20ish min past pickup time
Atmosphere: 2
Food: 4
Service: 2
I haven’t been to a chipotle in years - decided to give it a shot again. Definitely a shot in the face - the food (quality) is no longer palatable.
Atmosphere: 3
Food: 1
Service: 3
Absolutely awful portions. Genuinely no more than 10 pieces of steak. Avoid this location at all costs
Service: 1
Large chips for the price should be a lil more. Drinks and service was really good. Twice I was asked if I had been helped. They were slammed and busting their butt's to get tables turned and mobile orders processed. I tried using the code for bonus queso25. Couldn't seem to get it to work.large queso felt like a medium. Burrito was okay/good portion
Atmosphere: 4
Food: 3
Service: 5
Weakest Chipotle bowl I’ve ever received.
Atmosphere: 4
Food: 1
Service: 5
The portion of meat (chicken for me) was tiny; maybe 2 ounces tops. Meanwhile they drown my salad in close to a cup of sour cream. The tables were filthy/covered in food scraps, and garbage was literally piled up on the unemptied and overflowing garbage receptacles.
Atmosphere: 1
Food: 1
Service: 1
Chipotle just ain’t what it used to be, ya know? Servings are smaller. But it’s still tasty.
They were really fast. The floors were really dirty lol but other than that it was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
Second time I found hair in my chicken bowl. Girls working with long pony tails handling food without wearing a hair net. Guac was brown. Dirty food stations!
There's always something wrong. The place is a mess, they are out of something, you pay for a large chips and get a third of s bag, or something is completely missing from your order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I always go to this chipotle after some shopping. Very often they are out of certain items so you have to wait + a super long line almost out the door but fresh nonetheless! A bit dirty because the of how busy it is but still would recommend!
Atmosphere: 4
Food: 5
Service: 4
The portion size at this location is drastically different and much lower compared to every other chipotle location if you’re planning to eat any kind of chipotle do yourself a favor and drive 3 miles on any other direction. The manager was swearing that’s the normal portion size on top of it. (This is extra rice, and where is the protein?)
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl
I ordered online & my entire order was completely wrong. This Chipotle is absolutely awful! DO NOT GO HERE! Chipotle will not give me my money back. What a waste of $20. You had one damn job!
Atmosphere: 1
Food: 1
Service: 1
Usually it’s good quality but the area where you sit needs higher standards cleaned mor often and the nacho chips are always soggy or mega burned. Also the queso tastes weird they should go back to old queso
Atmosphere: 2
Food: 3
Service: 5
There is always a problem with this location. workers have ignorant attitudes, i ask for extra sour cream on my wife’s burrito, the lady puts the tip of the spoon in the sour cream & thats it. i got charged almost $4 for extra chicken… i never ordered extra chicken. i barely even got chicken with the original portion.
Service: 1
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