Chipotle Mexican Grill
1643 Niagara Falls Blvd, Amherst
(716) 836-1039
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
12:30 lunch time, only one very unhappy employee making all walk up orders, removing gloves and cashing out. Repeat. Dropped bowl in bag on its end. Slow, slow, slow.
Atmosphere: 2
Food: 4
Service: 1
Food here is always good, quantity heavily depends on the server, always busy and seemingly always short staffed. Very frequently will there be one person on the food line with a line out the door causing major weight times. No fault of the employees seems to be a scheduling or management problem.
Atmosphere: 1
Food: 5
Service: 1
Busy place. Just 1 person to preparing food. Not sure what other people were doing. Very slow , waited for 15 mind and left.
Atmosphere: 1
Service: 1
small portions and in Bold bad quality especially the rice hard like stones
Atmosphere: 1
Food: 1
Service: 1
Gotten my order wrong a few times unfortunately, and always have to wait for my order 20ish min past pickup time
Atmosphere: 2
Food: 4
Service: 2
I haven’t been to a chipotle in years - decided to give it a shot again. Definitely a shot in the face - the food (quality) is no longer palatable.
Atmosphere: 3
Food: 1
Service: 3
Absolutely awful portions. Genuinely no more than 10 pieces of steak. Avoid this location at all costs
Service: 1
Large chips for the price should be a lil more. Drinks and service was really good. Twice I was asked if I had been helped. They were slammed and busting their butt's to get tables turned and mobile orders processed. I tried using the code for bonus queso25. Couldn't seem to get it to work.large queso felt like a medium. Burrito was okay/good portion
Atmosphere: 4
Food: 3
Service: 5
Weakest Chipotle bowl I’ve ever received.
Atmosphere: 4
Food: 1
Service: 5
The portion of meat (chicken for me) was tiny; maybe 2 ounces tops. Meanwhile they drown my salad in close to a cup of sour cream. The tables were filthy/covered in food scraps, and garbage was literally piled up on the unemptied and overflowing garbage receptacles.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Chipotle just ain’t what it used to be, ya know? Servings are smaller. But it’s still tasty.
They were really fast. The floors were really dirty lol but other than that it was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl
Second time I found hair in my chicken bowl. Girls working with long pony tails handling food without wearing a hair net. Guac was brown. Dirty food stations!
There's always something wrong. The place is a mess, they are out of something, you pay for a large chips and get a third of s bag, or something is completely missing from your order.
Atmosphere: 1
Food: 1
Service: 1
I always go to this chipotle after some shopping. Very often they are out of certain items so you have to wait + a super long line almost out the door but fresh nonetheless! A bit dirty because the of how busy it is but still would recommend!
Atmosphere: 4
Food: 5
Service: 4
The portion size at this location is drastically different and much lower compared to every other chipotle location if you’re planning to eat any kind of chipotle do yourself a favor and drive 3 miles on any other direction. The manager was swearing that’s the normal portion size on top of it. (This is extra rice, and where is the protein?)
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl
Loading...