KFC

3962 Bailey Ave, Amherst
(716) 836-5020

Recent Reviews

Sort by
Noah Ritz

Didn’t get what I ordered. Burnt oil, chicken tastes bitter and super dark. Fries are cold and have been sitting for who knows how long. No napkins or straw.

Food: 1

Steven Zeng

I don’t normally give one star reviews but this KFC has done it. It’s been a while since I’ve had fried chicken so I thought I’d swing by KFC and grab something. The second I stepped in the door, I knew this place was gonna be bad. It smelled like sweaty socks in there. Either there’s rotten food in the back, this place isn’t cleaned properly, or the two workers on shift didn’t shower for days. While waiting for my order, I noticed the same worker that makes the orders doesn’t change his gloves after he manages the drive thru, and he was rude too. Didn’t seem like he wanted to be there. The chicken I got was also dry and horrible. Avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

Nike Flights

Yeah I’m sorry when I went in this place it was unpleasant really dirty it’s a shame maybe needs to be remodeled ASAP!

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Crispy Colonel Sandwich Meal

Imaginei G.

Chicken is not always fresh

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Fried Chicken

ahmed Yousif

The 8-piece chicken I received looked extremely dark and unappetizing, which made me question if the oil used for frying was fresh. The chicken's appearance suggested that the oil might not have been changed in a long time. This was disappointing and unacceptable for the standards expected from KFC.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Francesca Ivey

They said something was down and only crispy was available. Bummer.

Atmosphere: 3

Food: 4

Service: 3

Lissette Mendoza

Bad service from employees, lack of customer service.

Atmosphere: 1

Food: 2

Service: 1

fitzgerald salcedo carvajal

No French Fries per manager.

Atmosphere: 1

Food: 1

Service: 1

Andrew Wu

What we ordered:
1. 16 piece bucket
2. Mashed potatoes
3. Mac and cheese
4. 2 orders of fries
5. 3 containers of sauces

What we received:
1. A bucket with 16 pieces of old, soggy chicken
2. 2 tiny containers of mashed potatoes
3. A tiny container of corn (???)
4. No sauce that we paid extra for

Haven't had KFC since I was a child so I was craving it extra hard. Completely over it now. Just go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Jupi Dichu

Very rude they don’t know how to handle customers

Atmosphere: 1

Food: 1

Service: 1

Warren Moonga

Those guys need to show just a little more joy in what they do. The atmosphere is so unwelcoming.

Atmosphere: 1

Food: 5

Service: 3

Recommended dishes: Fried Chicken, Chicken Sandwich

Eric T

Fastest kfc in town

Atmosphere: 5

Food: 5

Service: 5

Jiale Chen

Your meal will look like this if you order from here. And the lady in the front is very rude. When I came up and ask about it she was like “it’s just broken”and gave me a face with attitude saying “so what”…

Kerry Sims

My father and I had ordered a 8 piece and 2 sides and had to wait 10 minutes got home and sides were not there. We go back to get the sides and the ladies working were just hanging out in the window doing nothing. We tell all 3 women that we never got our sides and we get nasty looks and told we never ordered it and it didn't come with the chicken and that wasn't the point. And one of the women proceeds to insult and cus at us for the mistake they made. I will be contacting the owner and she will fired. Completely rude and unprofessional.

Atmosphere: 1

Service: 1

Carol Jackson

Crispy chicken breast and wing delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Loading...