McDonald's

3540 Main St, Amherst
(716) 508-2021

Recent Reviews

Sort by
Machinamo tt

Decent food and service, however restrooms are ALWAYS gross. It clearly isn’t checked or cleaned frequently.

Atmosphere: 1

Food: 4

Service: 3

Kenneth Lee

Everything about this McDonald’s is what you expect BUT the wait time, especially for the drive through. Not sure if they are short on employees during the day and night, but the wait time is insane, so if you want a quick drive through experience do not come here.

Atmosphere: 4

Food: 5

Service: 2

white storm

Ignorant.
Lazy.
Lack of manners.
They will ignore you for the most part.
They pick up fries from the floor and put it back in the fryer.
They touch their phones while handling food.
They are right & the customer isn't to them.

Atmosphere: 1

Food: 1

Service: 1

Marquita Brooks

I'll start by saying they are very lazy and ignorant here. I made a door dash order here and the dasher said he specifically asked were the drinks in the bag because for the order it did not look like they could be. The person that served him said they were. Of course he did not break the seal so he asked me to before he left. Not 1 drink included. So I called McDonald's 1st they acted as if they could not find the order then when I gave them what was on the receipt the bum that I was speaking to was relaying it to some one else I have the whole convo recorded on my phone when trying to tell his manager what I was missing and who I ordered under he kept saying whatever so is this who you give your money to I will be at Mcdonalds tomorrow sir!!!!!

Kowshika Reddy

The worst Mc Donald's I have ever tasted. The employee's here are careless about the service. They don't even care when we ask to replace.

Atmosphere: 1

Food: 1

Service: 1

Anita Brown

There is always a 10-15 min wait for ANYTHING! And the food is never hot!? Howwwwww?

Food: 1

Service: 2

PACIFIC CHART24XD

Well one place in buffalo I give 5 stars to is my favorite fast food place

Atmosphere: 5

Food: 5

Service: 5

Vernon Rivera

The burger was raw and hair in my fries. the place hadn't been cleaned in a while

Atmosphere: 1

Food: 1

Service: 4

Hannah Lahman

We pulled up to the drive thru and sat for about five/ten minutes with noone saying anything. When we asked if someone was there they had attitude that we even asked and told us to give her a minute. After we ordered we still had to wait. We were not the only car frustrated with how slow the service was, as some cars were getting out of line because of the wait. We did not get a receipt for our food, and when we got home realized they had shorted us some of our food. Spent over $40 and an overall a horrible experience.

Atmosphere: 1

Service: 1

Desire Beard

The worst... They gave me a half opened sauce that they taped closed. I asked for my drinks without ice, they put ice in them anyway and didn't bother to fill my cup. I asked her to fill my cup, and she says "that's as high as it goes...". Fries are rock hard, sandwiches cold, and the Sprite doesn't taste like Sprite... This location is diabolical. Just go somewhere else; Complete waste of money.

Food: 1

Service: 1

Kevin Lu

They didn’t take the customers more seriously

Atmosphere: 1

Food: 1

Service: 1

Laurie Morrow

I waited 15 minutes at the drive thru with no one to take my order. I pulled up and it took 5 minures for the employee to open the window. I was so frustrated at this time. I gave her the restaurant mobile code, and she said it was not a good code. She then proceeds to tell me they have no sausage or steak for the breakfast menu. Well, I wanted to order 2 sausage sandwiches! I just left. No apologies for waiting, or being inconvenienced. Terrible customer service. Last time I go there. Do better!

Atmosphere: 1

Food: 2

Service: 1

Dennis S

20 minutes to get a big Mac too many people not enough help they don’t know what they’re doing. I will not be back.

Atmosphere: 1

Food: 2

Service: 2

Ashlei Gray

I was in there less than 10 minutes for an uber eats order and saw about 5-6 roaches crawling around. Needless to say I cancelled the order expeditiously

Caleb Sullivan

Possibly one of the best McDonalds I’ve been too

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, French Fries, Big Mac

Loading...