McDonald's

3400 Sheridan Dr, Amherst
(716) 837-1373

Recent Reviews

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Spencer Cappon

Says open 24 hours. I work late shifts and odd hours. Only restaurant apparently open. They refuse to answer the window at weird hours when people are inside. Waste my time more. I will keep coming back and complaining. Sat at window Monday 12/8, I even pulled up to the drive-through window and the clearly saw me. Very unprofessional they cannot even answer the window to tell me to wait, but ignore the customer. Also two people inside working by the way. Mcdonalds is proving to be un reliable at odd hours unlike they used to be known for. Sad times we live in with bad quality service.

Atmosphere: 1

Food: 1

Service: 1

Joshua Levine

Love this McDonald's such great customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, French Fries, Double Cheeseburger

Daniel _

Rubber band in my fries

Atmosphere: 3

Food: 3

Service: 3

Beth Fitzgerald

Open late Perry series one of the 24-hour ones.
There was a line but it was worth it.

Atmosphere: 5

Food: 5

Service: 5

denakel16

A little slow but good

Atmosphere: 4

Food: 4

Service: 4

Rajesh Unune

Hash browns clase

Atmosphere: 5

Food: 5

Service: 5

Dana Gregory

The service is friendly but, no one is ever working the counter. They only care about the drive thru and do not acknowledge Uber drivers.

Atmosphere: 3

Food: 4

Service: 2

David M Mangiapane

Food is terrible

Kyle McMahon

Has to be the worst service McDs. Twice in one week they got the order wrong. My meal comes with ranch and we paid for 4 more, they gave us zero. Tonight, we ordered extra onions on the burgers and they all came with none. The buns they gave us are rock hard.

Atmosphere: 3

Food: 2

Service: 1

Craig Pruitt

Hours say 24/7. Staff was there at 11:45pm but it seems they had turned off all lights and were pretending like they weren't open.

The Velvet Bookmark

This is my favorite McDonalds. The people are so nice and the food is always fresh! It’s also super clean which is a plus.

Atmosphere: 5

Food: 5

Service: 5

L. G.

Typical McDonalds experience...and yes their 🍦 machine was working

Atmosphere: 4

Food: 4

Service: 4

Paul Schwartz

Placed my take out order yesterday 9/10/25 arount 4:30 pm. In the Happy Meal we ordered we found a used crumbled up napkin. This Filet o Fish [pictured] was sadly, the better of the two that I was served . We've been customers at this this location for over 40 years but have found the quality of your food has really degraded over the last year. Such a shame

Atmosphere: 4

Food: 1

Service: 2

Sandy Ann

The McDonald's on Transit Rd, in Depew, in front of Walmart is hit or miss. Sometimes the meal is excellent, sometimes not so great, sometimes awful. The last two egg McMuffins that I've had there, the muffin itself has been stale and hard as a rock. The last time I had a biscuit sandwich, the biscuit was perfection. Last week I had a chicken wrap, it was very good, fresh and hot.

Atmosphere: 5

Food: 4

Service: 5

Reginald Ball

Stop serving old pies

Food: 1

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