McDonald's

3120 Niagara Fls Blvd, Amherst
(716) 213-0014

Recent Reviews

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John Pascucci

They messed up a simple order, had to wait ten minutes, then they forgot my sauces.I had to wait another ten minutes now. My food is cold

Stephen Duck

Terrible quality of food. Fast food isn't fast anymore either. Overpaid employees with terrible attitudes.

Atmosphere: 3

Food: 3

Service: 3

Md.Mahmudul Hasan

Date- 10/29/2025
Time- 6 pm

I order Lemonade Size large with 2 slice of lemon, and I got full bucket of Ice 🧊 and Water. This is how they treat their valuable Customers. Whoever working this time surely they don’t care about their life and service to other people. Shame

Atmosphere: 1

Food: 1

Service: 1

Earl Morris

Food is okay when it is hot.

Atmosphere: 3

Food: 3

Service: 3

Nina Monteleone

Long wait order wrong trouble with app.

Atmosphere: 3

Food: 3

Service: 2

Andrew Tober

Awful food quality. Awful speed and awful customer service. Employees getting mad at the customers due to the incompetence from the employee is an insane concept to me. Fast food is shot, mind as well stick with the buttered noodles and ppj.

Atmosphere: 1

Food: 1

Service: 1

Robert Imperial

Typical McDonalds service was fast quality about what you would expect, eating area was clean and orderly.

Atmosphere: 4

Food: 4

Service: 4

Ronnie Coon

Always make you pull to the reserved drive thru to wait…

Atmosphere: 1

Food: 3

Service: 1

Jamie Jansen

I came to this location for breakfast. The food was as expected, as it was fresh and it was good.

My issue with this location is the service is very slow. There is absolutely no staff interaction with customers. This location wasn't busy, so I'm not sure why it took so long for a basic food order.

Atmosphere: 3

Food: 5

Service: 1

Randall Van Horn

Unorganized, food sub-par for the money, not near what it used to be days of old you verbally ordered your food, how many germs on that kiosk?

Ярик Прилуцкий

One of the best McDonald's I been to. Clean tables, quick services and really nice server. Only problem is food was poorly packed, but otherwise it was great!

Atmosphere: 5

Food: 5

Service: 5

Katherine

Really wanted some orange soda and whoever was taking my order somehow mistook orange soda for hi-c🫩it’s even crazier cuz I said orange soda at the window so it wasn’t speaker lag or anything.

Atmosphere: 2

Food: 4

Service: 1

Brittany Paulk

Hello, I ordered breakfast on the app this morning at 10:10am. I arrived to Mcdonald’s at 10:20am and waited in line for over 10 minutes. When I finally got to the front they refused to make my order because it was after 10:30am. They refused to replace my order with a lunch item and I was not issued a refund. When I asked to speak to a manager I was told there was no manager available. This is completely unacceptable. It’s ridiculous that a billion dollar company feels it’s okay to steal from hard working people just trying to feed their family breakfast. I’ve had multiple bad experiences with this location , but this was the final straw. I will NEVER eat at this location again.

Atmosphere: 1

Food: 1

Service: 1

Janet Moye

Made a run for some slushies for a treat for the kids while we were at the park.

Atmosphere: 4

Food: 4

Service: 4

Richard Wellenc

Cold food was terrible

Atmosphere: 2

Food: 2

Service: 2

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